Kaseware, Inc.
Technical Writer
Kaseware, Inc., Denver, Colorado, United States, 80231
Job Title: Technical Writer
Location:
Denver, CO
Do you love technology and helping organizations utilize that technology to become greater than they thought possible? Are you interested in serving your community and doing your part to keep your community, nation, and planet safe? At Kaseware you will have the chance to do all of that and so much more as a Technical Writer. Kaseware is a company that is changing the world of law enforcement and corporate security forever and, if you are up for a challenge, we would like you to consider helping us make the world a safer place.
The Technical Writer is responsible for working with internal teams to obtain an in-depth understanding of the product and the documentation requirement and then producing high-quality documentation that contributes to the overall success of our products. You will join a team of talented employees and work collaboratively with developers, quality engineers, product managers, and customer operations team members to make our products easier to use.
Job Type:
Full-time, exempt
Responsibilities and Duties:Create and maintain technical documentation for KasewareEnsure accuracy and completeness of all technical documentationWrite clear and concise explanations of complex technical conceptsDevelop and maintain document templates, style guides, and other resources to ensure consistency and quality in all documentationContinuously update and improve existing documentation to reflect software updates and changesConduct thorough research to gather information and verify technical accuracy of documentationMeet tight deadlines and manage multiple projects simultaneouslyCommunicate effectively with cross-functional teams to gather information and address any documentation needsUse industry-standard tools and techniques to create user-friendly and visually appealing technical documentationStay up-to-date with industry trends and best practices in technical writing to constantly improve documentation processesEnsure all documentation adheres to company branding and style guidelinesProactively identify and suggest improvements to existing documentation and processesCollaborate with other technical writers to maintain consistency and quality across all documentationTake ownership of assigned projects and see them through to completion
Required Education and Experience:
Bachelor's degree or higher in Information Systems, Information Technology, Computer Science, or other related disciplines
Required Skills & Experience:6+ years of proven experience in writing technical documentationUnderstand and explain complex technical conceptsStrong research and analytical skillsExcellent technical writing skillsAbility to undertake multiple projects and deliver on tight deadlinesFundamental analytical and conceptual thinking skillsCompetency in Microsoft applications including Word, Excel, and OutlookExcellent planning, organizational, and time management skillsDetail-oriented
Preferred Experience:Training experience in public safety, law enforcement, CAD, and/or RMS
Other Requirements:Language: English
Salary Range: $70,000-$90,000 per year
Benefits:Competitive salary and bonus program in an entrepreneurial environmentExcellent health, dental, and vision insurance (70% company paid)Unlimited paid time off plan plus paid holidays401k with company matching
About Kaseware:
Kaseware is a rapidly growing start-up located in the Denver metro area. We build state-of-the-art software for law enforcement and corporate security customers. We serve those that serve our communities and make our world safer.
Due to the nature of our business, you must be able to pass a full CJIS compliant fingerprint based background check, which is required for individuals needing access to criminal justice information (CJI).
U.S. Citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.
Location:
Denver, CO
Do you love technology and helping organizations utilize that technology to become greater than they thought possible? Are you interested in serving your community and doing your part to keep your community, nation, and planet safe? At Kaseware you will have the chance to do all of that and so much more as a Technical Writer. Kaseware is a company that is changing the world of law enforcement and corporate security forever and, if you are up for a challenge, we would like you to consider helping us make the world a safer place.
The Technical Writer is responsible for working with internal teams to obtain an in-depth understanding of the product and the documentation requirement and then producing high-quality documentation that contributes to the overall success of our products. You will join a team of talented employees and work collaboratively with developers, quality engineers, product managers, and customer operations team members to make our products easier to use.
Job Type:
Full-time, exempt
Responsibilities and Duties:Create and maintain technical documentation for KasewareEnsure accuracy and completeness of all technical documentationWrite clear and concise explanations of complex technical conceptsDevelop and maintain document templates, style guides, and other resources to ensure consistency and quality in all documentationContinuously update and improve existing documentation to reflect software updates and changesConduct thorough research to gather information and verify technical accuracy of documentationMeet tight deadlines and manage multiple projects simultaneouslyCommunicate effectively with cross-functional teams to gather information and address any documentation needsUse industry-standard tools and techniques to create user-friendly and visually appealing technical documentationStay up-to-date with industry trends and best practices in technical writing to constantly improve documentation processesEnsure all documentation adheres to company branding and style guidelinesProactively identify and suggest improvements to existing documentation and processesCollaborate with other technical writers to maintain consistency and quality across all documentationTake ownership of assigned projects and see them through to completion
Required Education and Experience:
Bachelor's degree or higher in Information Systems, Information Technology, Computer Science, or other related disciplines
Required Skills & Experience:6+ years of proven experience in writing technical documentationUnderstand and explain complex technical conceptsStrong research and analytical skillsExcellent technical writing skillsAbility to undertake multiple projects and deliver on tight deadlinesFundamental analytical and conceptual thinking skillsCompetency in Microsoft applications including Word, Excel, and OutlookExcellent planning, organizational, and time management skillsDetail-oriented
Preferred Experience:Training experience in public safety, law enforcement, CAD, and/or RMS
Other Requirements:Language: English
Salary Range: $70,000-$90,000 per year
Benefits:Competitive salary and bonus program in an entrepreneurial environmentExcellent health, dental, and vision insurance (70% company paid)Unlimited paid time off plan plus paid holidays401k with company matching
About Kaseware:
Kaseware is a rapidly growing start-up located in the Denver metro area. We build state-of-the-art software for law enforcement and corporate security customers. We serve those that serve our communities and make our world safer.
Due to the nature of our business, you must be able to pass a full CJIS compliant fingerprint based background check, which is required for individuals needing access to criminal justice information (CJI).
U.S. Citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.