City of Corona, California
Public Safety Emergency Communication Support Specialist
City of Corona, California, Corona, California, United States, 92882
DESCRIPTION
The City of Corona has an exciting opportunity to join our Information Technology Department as a Public Safety Emergency Communications Support Specialist. The Public Safety Emergency Communication Support Specialist maintains, installs, and repairs the City's public safety communication systems which include, but are not limited to, Simulcast VHF radio, P25 capable radio systems, data and voice systems using wired and wireless transmission methods, and all ancillary systems and components which facilitate communication in support of public safety operations.
Knowledge
* Knowledge of principles and techniques applied to IT devices, applications, and systems in support of radio, telephone, and data communication.* Knowledge of modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.* Knowledge of techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.
Skills & Abilities
* Ability to troubleshoot, isolate, and repair problems occurring within the public safety communication system such as microwave radio systems, the tone alert system, and emergency dispatch system, including all components and peripheral devices used in the systems.* Ability to install and maintain emergency equipment in Police and Fire vehicles.* Ability to participate in 24/7 on-call support rotation.* Ability to gather and analyze data, reason logically, draw valid conclusions, and make appropriate recommendations
Education & Experience:
* Possession of a valid Class C California Driver's License and the ability to maintain insurability under the City's Vehicle Insurance Policy.* Possession of, or successful completion within 12 months of employment, a CompTIA Network+ certification.
AND
* Equivalent to a bachelor's degree from an accredited college or university with major coursework in computer science, computer information systems, information management, or a related field.* Four (4) years of experience working in communications systems installation, configuration and troubleshooting, or a related field.
Characteristics
* Innovator- someone that can introduce new methods and ideas to our department.* Tech Savvy- passion for technology.* A self-starter with a can-do attitude.* A collaborative contributor who possesses intrinsic motivation, unwavering commitment, ambitious drive, an insatiable curiosity, adaptability, and reliability.
This position is FLSA Non-Exempt, eligible for overtime compensation.
To view the positions complete job description, click here.
Application Process
Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for first review of application is Sunday, August 4, 2024. Applicants are encouraged to apply early as the recruitment may close at any time without notice after the first review period.
Candidates that successfully pass the screening process and are deemed to possess the most desirable qualifications will be invited to a virtual HireVue interview. Candidates who pass the virtual HireVue interview will be invited to the in-person oral interviews tentatively scheduled for August 28, 2024. The top scoring candidates from the oral interview will be placed on an eligibility list from which the department may hire.
The successful candidate will be required to undergo a reference / background check including livescan and pass a pre-employment medical examination (which will include a drug/alcohol screening).
Community
A City whose heritage spans more than a century, the City of Corona, located in Riverside County, California, encompasses around 40 square miles and has a vibrant, culturally diverse population of approximately 168,100 residents. Residents of Corona enjoy a variety of cultural, recreational, and educational opportunities that provide a first-rate quality of life for its residents and visitors. Within an hour's travel time, outdoor enthusiasts can enjoy such winter activities as snowboarding and skiing and such summer activities as surfing, boating, or simply relaxing on a beach. Corona's economy is strong and getting stronger; more than 84,000 people work here. Our retail, commercial, and housing areas are expanding, and office development continues to be strong.
The Organization
The City of Corona is a General Law city operating under a Council-Manager form of government. Policymaking and legislative authority is vested in the City Council, consisting of a Mayor and four Council Members. Members of the City Council are elected by District to a four-year term. The Mayor is selected by the Council and serves as the presiding officer for one year.
The City is organized into the following departments/organizational units: Community Services, City Manager's Office, Economic Development, Finance, Fire, Human Resources, Information Technology, Legal and Risk Management, Police, Planning & Development, Public Works and Utilities. Oversight of these departments is divided between the City Manager and two Assistant City Managers.
The City's total operating budget for Fiscal Year 2024 is $ 369.9 million with a General Fund operating budget of $ 194.5 million. Corona enjoys a workforce of 860 dedicated employees who provide high quality services to its residents and visitors each day.
ESSENTIAL DUTIES AND RESPONSIBILITIES
To view the essential duties and responsibilities, click here.
QUALIFICATIONS GUIDELINES
To view the qualification guidelines, click here.
PHYSICAL/MENTAL DEMANDS AND WORK ENVIRONMENT
To view the physical/mental demands and work environment, click here.
CORONA PUBLIC SERVICE EMPLOYEES ASSOCIATION
CITY PAID BENEFITS*
For a complete explanation of benefits, benefit eligibility and restrictions; please refer to the current Corona Public Service Employees Association, Memorandum of Understanding. Any information contained herein that may conflict with the provisions of the Corona Public Service Employees Association MOU, the MOU shall prevail.
RETIREMENT: Employees are covered by the California Public Employees' Retirement System (CalPERS). The City does not participate in Social Security and the City pays the employees mandatory contribution to the Medicare Program. The City offers two retirement formulas based on the employee's current CalPERS membership status. The 2.7% @ 55 highest single year of service retirement formula will be applied to employees hired prior to January 1, 2013 and those current CalPERS members with no significant break in PERS-qualified employment. The 2% @ 62 three year average retirement formula will be applied to those employees with a significant break in PERS-qualified employment those who have not formerly been a member of CalPERS or another retirement program with which CalPERS has a reciprocal relationship.
All employees hired on or after January 1, 2013, will be subject to CalPERS membership review for applicability of PEPRA.
ANNUAL LEAVE & HOLIDAYS:
Annual Leave During Initial Probation:
Probationary employees employed less than one full year shall accrue Probationary Sick Leave at one-half the rate of a 1-5 year full time regular employee (3.23 hours) per pay period. During the first six months, such leave may be used for sick leave, only. Such accrued time may be used for employee or family illness or medical reasons.
After six (6) months, an employee may request up to one week of "Advanced Annual Leave" for vacation purposes with the permission of his or her supervisor. Under extenuating circumstances and with Department Head approval, this leave can be used prior to six months of employment.
When the employee completes one year of service, the Annual Leave accrued as Probationary Sick Leave will be converted to regular Annual Leave for a total of 168 hours.
Years of Service With the City Each Pay Period Annual Totals
1-5 6.46 168 Hours
6-8 7.08 184 Hours
9-15 8.00 208 Hours
16+ 9.54 248 Hours
Holiday Leave hours earned during the first year of employment are available to be used for any purpose. There are 13 (10 hour) paid holidays (130 hours) per calendar year.
ANNUAL LEAVE BUYBACK: Eligible employees may "buy back" a maximum of 160 hours of annual leave once each year.
MEDICAL INSURANCE: The City currently offers a variety of HMO plans as well as several PPO plans through CalPERS. For plan information, click the link below.
Health Plan Information
The City provides a Medical Allowance to Members to be used for the purpose of purchasing mandatory health coverage offered through PEMHCA for the Member and his or her eligible dependents. The Medical Allowance shall consist of the following: (1) the Base Contribution Rate, plus (2) an amount equal to the difference between the Base Contribution Rate and the following amounts, as applicable:
* $773.17 per month for Members electing Employee only coverage;* $1,546.10 per month for Members electing Employee plus one dependent coverage; or* $2,048.39 per month for Members electing Employee plus two or more dependents coverage.
Eligible Opt-Out Arrangement: Upon providing reasonable evidence of alternative coverage as required by the Affordable Care Act (ACA)'s Eligible Opt-Out Arrangement rules (below), employees shall be entitled to the following dollars in the first two pay periods each month in taxable cash, in lieu of the amount provided in Section 10.2 above:
(a) $300.00 ($600 per month) for Employee + 2 or more dependents
(b) $200.00 ($400 per month) for Employee + 1 dependent
(c) $100.00 ($200 per month) for Employee Only
DENTAL INSURANCE: The City currently offers HMO and PPO dental insurance through Delta Dental. Dental insurance premiums are paid by the employee.
VISION INSURANCE: The City currently offers vision insurance through Eye Med. Vision insurance premiums are paid by the employee.
DISABILITY INSURANCE: Short-term and long-term disability insurance is provided free to each employee.
LIFE INSURANCE: The City provides a term life insurance policy to each employee equal to 5 ½ times the employee's annual basic earnings to a maximum, of $750,000.00.
FLEXIBLE SPENDING ACCOUNT (FSA): Each employee may contribute to either a medical reimbursement account or dependent care account to pay for unreimbursed medical expenses and/or dependent care expenses with pre-tax dollars.
EMPLOYEE ASSISTANCE AND COUNSELING PROGRAM: This is a comprehensive program designed to help employees and their family members find direction in solving personal and/or emotional problems.
DEFERRED COMPENSATION (457) PLAN: To supplement retirement, employees can make voluntary salary deferrals to a Nationwide plan.
LONGEVITY PAY: After 5 years of service $500.00 annually. After 10 years of service $700.00 annually. After 15 years of service $800.00 annually. After 20 years of service $1000.00 annually.
TUITION REIMBURSEMENT: The City of Corona recognizes the value of an educated workforce and encourages employees to pursue the goal of higher education. The City has adopted a plan to provide financial reimbursement for tuition and textbooks for job-related college courses. It is a plan wherein the City participates with the employee in financing specific job-related courses leading to an appropriate degree or certificate. Education plans approved in writing by the City shall reimburse Members for the cost up to a lifetime maximum amount of $10,000 per employee.
BI-LINGUAL PAY: The City shall pay $189.58 per month to employees for Bilingual pay. If an employee becomes eligible for bilingual pay for less than a full month, the monthly amount shall be pro-rated accordingly. All unit employees are eligible to receive bilingual pay. An employee receiving bilingual pay will be required to speak the alternate language in the course and scope of their employment and may be asked to assist in translating even if unrelated to their specific job duties.
* DISCLAIMER: City paid benefits shall be as set forth in the most current version of the Memorandum of Understanding ("MOU") between the City of Corona and the Corona General Employees Association, which can be viewed on the City's website (www.coronaca.gov). In the event of any conflict between the above summary of City paid benefits and any terms or conditions set forth in the most current version of the MOU, the terms and conditions set forth in the MOU shall control for purposes of this recruitment.
01
I acknowledge that the information provided in this job application, to include; supplemental questions, education/certification information, attachments and work history are complete and accurate and cannot be changed once the application is submitted. Please note "See Resume" is considered an incomplete response and your application will not be considered.
* Yes* No
02
Do you possess a valid California Class C Driver's License?
* Yes* No
03
Please indicate your highest level of education completed.
* Less than high school diploma or GED equivalent* High school diploma or GED equivalent* Associate's Degree* Bachelor's Degree* Master's Degree or higher
04
Please indicate the area of study of the above-mentioned education.
05
How many years of experience working in communications systems installation, configuration and troubleshooting or a related field do you possess?
* None* Less than 1 year* 1 year or more, but less than 2 years* 2 years or more, but less than 3 years* 3 years or more, but less than 4 years* 4 years or more, but less than 5 years* 5 or more years
06
For the question answered above, please provide the name of the agency, length of time, position, and level of responsibility by each function listed. Please note that "See Resume" or "See Application" will be considered an incomplete response for this question and your application will be considered incomplete. If you do not have the required experience, please indicate "N/A".
07
Do you possess a CompTIA Network+ certification? (if yes, please attach certification) (If you do not possess, must obtain within 12 months of employment)
* Yes* No
Required Question
Agency City of Corona
Address 400 S. Vicentia Ave.
Suite #215
Corona, California, 92882
Phone 951-736-2209
Website http://www.CoronaCA.gov
The City of Corona has an exciting opportunity to join our Information Technology Department as a Public Safety Emergency Communications Support Specialist. The Public Safety Emergency Communication Support Specialist maintains, installs, and repairs the City's public safety communication systems which include, but are not limited to, Simulcast VHF radio, P25 capable radio systems, data and voice systems using wired and wireless transmission methods, and all ancillary systems and components which facilitate communication in support of public safety operations.
Knowledge
* Knowledge of principles and techniques applied to IT devices, applications, and systems in support of radio, telephone, and data communication.* Knowledge of modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.* Knowledge of techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.
Skills & Abilities
* Ability to troubleshoot, isolate, and repair problems occurring within the public safety communication system such as microwave radio systems, the tone alert system, and emergency dispatch system, including all components and peripheral devices used in the systems.* Ability to install and maintain emergency equipment in Police and Fire vehicles.* Ability to participate in 24/7 on-call support rotation.* Ability to gather and analyze data, reason logically, draw valid conclusions, and make appropriate recommendations
Education & Experience:
* Possession of a valid Class C California Driver's License and the ability to maintain insurability under the City's Vehicle Insurance Policy.* Possession of, or successful completion within 12 months of employment, a CompTIA Network+ certification.
AND
* Equivalent to a bachelor's degree from an accredited college or university with major coursework in computer science, computer information systems, information management, or a related field.* Four (4) years of experience working in communications systems installation, configuration and troubleshooting, or a related field.
Characteristics
* Innovator- someone that can introduce new methods and ideas to our department.* Tech Savvy- passion for technology.* A self-starter with a can-do attitude.* A collaborative contributor who possesses intrinsic motivation, unwavering commitment, ambitious drive, an insatiable curiosity, adaptability, and reliability.
This position is FLSA Non-Exempt, eligible for overtime compensation.
To view the positions complete job description, click here.
Application Process
Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for first review of application is Sunday, August 4, 2024. Applicants are encouraged to apply early as the recruitment may close at any time without notice after the first review period.
Candidates that successfully pass the screening process and are deemed to possess the most desirable qualifications will be invited to a virtual HireVue interview. Candidates who pass the virtual HireVue interview will be invited to the in-person oral interviews tentatively scheduled for August 28, 2024. The top scoring candidates from the oral interview will be placed on an eligibility list from which the department may hire.
The successful candidate will be required to undergo a reference / background check including livescan and pass a pre-employment medical examination (which will include a drug/alcohol screening).
Community
A City whose heritage spans more than a century, the City of Corona, located in Riverside County, California, encompasses around 40 square miles and has a vibrant, culturally diverse population of approximately 168,100 residents. Residents of Corona enjoy a variety of cultural, recreational, and educational opportunities that provide a first-rate quality of life for its residents and visitors. Within an hour's travel time, outdoor enthusiasts can enjoy such winter activities as snowboarding and skiing and such summer activities as surfing, boating, or simply relaxing on a beach. Corona's economy is strong and getting stronger; more than 84,000 people work here. Our retail, commercial, and housing areas are expanding, and office development continues to be strong.
The Organization
The City of Corona is a General Law city operating under a Council-Manager form of government. Policymaking and legislative authority is vested in the City Council, consisting of a Mayor and four Council Members. Members of the City Council are elected by District to a four-year term. The Mayor is selected by the Council and serves as the presiding officer for one year.
The City is organized into the following departments/organizational units: Community Services, City Manager's Office, Economic Development, Finance, Fire, Human Resources, Information Technology, Legal and Risk Management, Police, Planning & Development, Public Works and Utilities. Oversight of these departments is divided between the City Manager and two Assistant City Managers.
The City's total operating budget for Fiscal Year 2024 is $ 369.9 million with a General Fund operating budget of $ 194.5 million. Corona enjoys a workforce of 860 dedicated employees who provide high quality services to its residents and visitors each day.
ESSENTIAL DUTIES AND RESPONSIBILITIES
To view the essential duties and responsibilities, click here.
QUALIFICATIONS GUIDELINES
To view the qualification guidelines, click here.
PHYSICAL/MENTAL DEMANDS AND WORK ENVIRONMENT
To view the physical/mental demands and work environment, click here.
CORONA PUBLIC SERVICE EMPLOYEES ASSOCIATION
CITY PAID BENEFITS*
For a complete explanation of benefits, benefit eligibility and restrictions; please refer to the current Corona Public Service Employees Association, Memorandum of Understanding. Any information contained herein that may conflict with the provisions of the Corona Public Service Employees Association MOU, the MOU shall prevail.
RETIREMENT: Employees are covered by the California Public Employees' Retirement System (CalPERS). The City does not participate in Social Security and the City pays the employees mandatory contribution to the Medicare Program. The City offers two retirement formulas based on the employee's current CalPERS membership status. The 2.7% @ 55 highest single year of service retirement formula will be applied to employees hired prior to January 1, 2013 and those current CalPERS members with no significant break in PERS-qualified employment. The 2% @ 62 three year average retirement formula will be applied to those employees with a significant break in PERS-qualified employment those who have not formerly been a member of CalPERS or another retirement program with which CalPERS has a reciprocal relationship.
All employees hired on or after January 1, 2013, will be subject to CalPERS membership review for applicability of PEPRA.
ANNUAL LEAVE & HOLIDAYS:
Annual Leave During Initial Probation:
Probationary employees employed less than one full year shall accrue Probationary Sick Leave at one-half the rate of a 1-5 year full time regular employee (3.23 hours) per pay period. During the first six months, such leave may be used for sick leave, only. Such accrued time may be used for employee or family illness or medical reasons.
After six (6) months, an employee may request up to one week of "Advanced Annual Leave" for vacation purposes with the permission of his or her supervisor. Under extenuating circumstances and with Department Head approval, this leave can be used prior to six months of employment.
When the employee completes one year of service, the Annual Leave accrued as Probationary Sick Leave will be converted to regular Annual Leave for a total of 168 hours.
Years of Service With the City Each Pay Period Annual Totals
1-5 6.46 168 Hours
6-8 7.08 184 Hours
9-15 8.00 208 Hours
16+ 9.54 248 Hours
Holiday Leave hours earned during the first year of employment are available to be used for any purpose. There are 13 (10 hour) paid holidays (130 hours) per calendar year.
ANNUAL LEAVE BUYBACK: Eligible employees may "buy back" a maximum of 160 hours of annual leave once each year.
MEDICAL INSURANCE: The City currently offers a variety of HMO plans as well as several PPO plans through CalPERS. For plan information, click the link below.
Health Plan Information
The City provides a Medical Allowance to Members to be used for the purpose of purchasing mandatory health coverage offered through PEMHCA for the Member and his or her eligible dependents. The Medical Allowance shall consist of the following: (1) the Base Contribution Rate, plus (2) an amount equal to the difference between the Base Contribution Rate and the following amounts, as applicable:
* $773.17 per month for Members electing Employee only coverage;* $1,546.10 per month for Members electing Employee plus one dependent coverage; or* $2,048.39 per month for Members electing Employee plus two or more dependents coverage.
Eligible Opt-Out Arrangement: Upon providing reasonable evidence of alternative coverage as required by the Affordable Care Act (ACA)'s Eligible Opt-Out Arrangement rules (below), employees shall be entitled to the following dollars in the first two pay periods each month in taxable cash, in lieu of the amount provided in Section 10.2 above:
(a) $300.00 ($600 per month) for Employee + 2 or more dependents
(b) $200.00 ($400 per month) for Employee + 1 dependent
(c) $100.00 ($200 per month) for Employee Only
DENTAL INSURANCE: The City currently offers HMO and PPO dental insurance through Delta Dental. Dental insurance premiums are paid by the employee.
VISION INSURANCE: The City currently offers vision insurance through Eye Med. Vision insurance premiums are paid by the employee.
DISABILITY INSURANCE: Short-term and long-term disability insurance is provided free to each employee.
LIFE INSURANCE: The City provides a term life insurance policy to each employee equal to 5 ½ times the employee's annual basic earnings to a maximum, of $750,000.00.
FLEXIBLE SPENDING ACCOUNT (FSA): Each employee may contribute to either a medical reimbursement account or dependent care account to pay for unreimbursed medical expenses and/or dependent care expenses with pre-tax dollars.
EMPLOYEE ASSISTANCE AND COUNSELING PROGRAM: This is a comprehensive program designed to help employees and their family members find direction in solving personal and/or emotional problems.
DEFERRED COMPENSATION (457) PLAN: To supplement retirement, employees can make voluntary salary deferrals to a Nationwide plan.
LONGEVITY PAY: After 5 years of service $500.00 annually. After 10 years of service $700.00 annually. After 15 years of service $800.00 annually. After 20 years of service $1000.00 annually.
TUITION REIMBURSEMENT: The City of Corona recognizes the value of an educated workforce and encourages employees to pursue the goal of higher education. The City has adopted a plan to provide financial reimbursement for tuition and textbooks for job-related college courses. It is a plan wherein the City participates with the employee in financing specific job-related courses leading to an appropriate degree or certificate. Education plans approved in writing by the City shall reimburse Members for the cost up to a lifetime maximum amount of $10,000 per employee.
BI-LINGUAL PAY: The City shall pay $189.58 per month to employees for Bilingual pay. If an employee becomes eligible for bilingual pay for less than a full month, the monthly amount shall be pro-rated accordingly. All unit employees are eligible to receive bilingual pay. An employee receiving bilingual pay will be required to speak the alternate language in the course and scope of their employment and may be asked to assist in translating even if unrelated to their specific job duties.
* DISCLAIMER: City paid benefits shall be as set forth in the most current version of the Memorandum of Understanding ("MOU") between the City of Corona and the Corona General Employees Association, which can be viewed on the City's website (www.coronaca.gov). In the event of any conflict between the above summary of City paid benefits and any terms or conditions set forth in the most current version of the MOU, the terms and conditions set forth in the MOU shall control for purposes of this recruitment.
01
I acknowledge that the information provided in this job application, to include; supplemental questions, education/certification information, attachments and work history are complete and accurate and cannot be changed once the application is submitted. Please note "See Resume" is considered an incomplete response and your application will not be considered.
* Yes* No
02
Do you possess a valid California Class C Driver's License?
* Yes* No
03
Please indicate your highest level of education completed.
* Less than high school diploma or GED equivalent* High school diploma or GED equivalent* Associate's Degree* Bachelor's Degree* Master's Degree or higher
04
Please indicate the area of study of the above-mentioned education.
05
How many years of experience working in communications systems installation, configuration and troubleshooting or a related field do you possess?
* None* Less than 1 year* 1 year or more, but less than 2 years* 2 years or more, but less than 3 years* 3 years or more, but less than 4 years* 4 years or more, but less than 5 years* 5 or more years
06
For the question answered above, please provide the name of the agency, length of time, position, and level of responsibility by each function listed. Please note that "See Resume" or "See Application" will be considered an incomplete response for this question and your application will be considered incomplete. If you do not have the required experience, please indicate "N/A".
07
Do you possess a CompTIA Network+ certification? (if yes, please attach certification) (If you do not possess, must obtain within 12 months of employment)
* Yes* No
Required Question
Agency City of Corona
Address 400 S. Vicentia Ave.
Suite #215
Corona, California, 92882
Phone 951-736-2209
Website http://www.CoronaCA.gov