Christian County Library
Library Assistant
Christian County Library, Nixa, Missouri, United States, 65714
Date of First Consideration: August 30, 2024
Summary: Responsible for working at the service desk to assist patrons with their library-related needs, by performing the following duties.
Education/Experience:
Prefer 15+ college hours or relevant experience
Duties and Responsibilities include the following. Other duties may be assigned.
Library Materials CirculationCheck out library materials to cardholders as set by library policiesCheck in returned materials and process items appropriatelyEvaluate the condition of items upon return, checking for components, and assessing damageMaintain patron and materials records, including registering patrons for new library cards, and adding charges for lost or damaged materialsProcess incoming and outgoing holds for patrons
Financial transactionsAccept cash, check, and credit card payments on overdue, damaged, lost itemsIssue receipts for monetary transactions as neededCollect money for printing, photocopies, and faxesReconcile money collected with the electronic record of paymentsComplete deposits of all money collected at the service desk according to the guidelines set by the Business Office
Reference and Readers' AdvisoryAssist patrons with the use of library online catalog, reference materials, internet and library databasesGuide patrons through the shelving arrangement to locate materialsAssist patrons in placing a hold on desired items, including via MOBIUS or Interlibrary loanBe familiar with the contents of and technology needed to access the library's digital collection, and teach patrons to use these resources on their own devicesAssist with patron inquiries on a wide variety of topics using reference interview techniquesUtilize readers' advisory tools and methods to suggest library materials to patrons
Programming, Technology Transactions, and DisplaysAssist with programming as needed and as assignedAssist with branch displays as assignedAssist patrons with their technology questions as needed, including the use of library equipment like public computers, printers, copiers, and fax machines
Branch EnvironmentHelp maintain a clean, safe, and welcoming environmentPerform light plumbing, housekeeping, and maintenance as neededShelf-read, shift, straighten the collection as neededEmpty the book drop on days the library is closed, as assignedHelp ensure all patrons have access to facilities and services
Communication with Administration and CoworkersEffective, timely, thorough, and respectful communication with coworkers in person, by phone, in writing, or by emailEffective, timely, thorough, and respectful communication with Administration about scheduling, absences, co-worker performance issues, procedures, policies, etc.Effective, timely, thorough, and respectful communication with IT on technological issues and use of the IT ticketing system
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Frequently move about or position self to access library materials and office equipment on the floor, in bins, and shelves up to 6 feet in heightFrequently move rolling carts and bins weighing up to 300 lbs.Regularly operate a computer, printer, barcode scanner, and other office equipmentAble to communicate information and ideas accurately so others can understandFrequently move up to 30 lbs.
Knowledge, Skills, and Other Abilities:
Excellent customer service skillsProficient computer skills: familiar with using internet, office productivity software (i.e. Google Workspace, Microsoft), and emailAbility to work with scanners, printers, and photocopiersWorking knowledge of reader interest levels, books, authors, and reference sourcesWorking knowledge of automated library circulation systems and online databasesWorking knowledge of print, non-print, digital, and online information sources available from a wide variety of sources, including publishers, the internet, and library and vendor-based systemsAbility to present ideas and provide instruction; comfortable with teaching and use of various forms of technologyAbility to adapt to multiple demands and changing priorities, to learn, and be willing to embrace changeAbility to develop or demonstrate necessary decision-making, leadership, team-building, strategic, and conflict resolution skillsAbility to set priorities, organize, and coordinate multiple projectsAbility to successfully maintain performance of assigned duties and responsibilities to achieve the desired outcomeAbility to communicate effectively verbally, in writing, and by listeningAbility to interact in a positive, effective manner with co-workers, supervisors, and the general publicAbility to perform with minimum supervision, to work collaboratively in a team environment, and to demonstrate professional standards, good judgment, dependability, and timeliness in work environments
Summary: Responsible for working at the service desk to assist patrons with their library-related needs, by performing the following duties.
Education/Experience:
Prefer 15+ college hours or relevant experience
Duties and Responsibilities include the following. Other duties may be assigned.
Library Materials CirculationCheck out library materials to cardholders as set by library policiesCheck in returned materials and process items appropriatelyEvaluate the condition of items upon return, checking for components, and assessing damageMaintain patron and materials records, including registering patrons for new library cards, and adding charges for lost or damaged materialsProcess incoming and outgoing holds for patrons
Financial transactionsAccept cash, check, and credit card payments on overdue, damaged, lost itemsIssue receipts for monetary transactions as neededCollect money for printing, photocopies, and faxesReconcile money collected with the electronic record of paymentsComplete deposits of all money collected at the service desk according to the guidelines set by the Business Office
Reference and Readers' AdvisoryAssist patrons with the use of library online catalog, reference materials, internet and library databasesGuide patrons through the shelving arrangement to locate materialsAssist patrons in placing a hold on desired items, including via MOBIUS or Interlibrary loanBe familiar with the contents of and technology needed to access the library's digital collection, and teach patrons to use these resources on their own devicesAssist with patron inquiries on a wide variety of topics using reference interview techniquesUtilize readers' advisory tools and methods to suggest library materials to patrons
Programming, Technology Transactions, and DisplaysAssist with programming as needed and as assignedAssist with branch displays as assignedAssist patrons with their technology questions as needed, including the use of library equipment like public computers, printers, copiers, and fax machines
Branch EnvironmentHelp maintain a clean, safe, and welcoming environmentPerform light plumbing, housekeeping, and maintenance as neededShelf-read, shift, straighten the collection as neededEmpty the book drop on days the library is closed, as assignedHelp ensure all patrons have access to facilities and services
Communication with Administration and CoworkersEffective, timely, thorough, and respectful communication with coworkers in person, by phone, in writing, or by emailEffective, timely, thorough, and respectful communication with Administration about scheduling, absences, co-worker performance issues, procedures, policies, etc.Effective, timely, thorough, and respectful communication with IT on technological issues and use of the IT ticketing system
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Frequently move about or position self to access library materials and office equipment on the floor, in bins, and shelves up to 6 feet in heightFrequently move rolling carts and bins weighing up to 300 lbs.Regularly operate a computer, printer, barcode scanner, and other office equipmentAble to communicate information and ideas accurately so others can understandFrequently move up to 30 lbs.
Knowledge, Skills, and Other Abilities:
Excellent customer service skillsProficient computer skills: familiar with using internet, office productivity software (i.e. Google Workspace, Microsoft), and emailAbility to work with scanners, printers, and photocopiersWorking knowledge of reader interest levels, books, authors, and reference sourcesWorking knowledge of automated library circulation systems and online databasesWorking knowledge of print, non-print, digital, and online information sources available from a wide variety of sources, including publishers, the internet, and library and vendor-based systemsAbility to present ideas and provide instruction; comfortable with teaching and use of various forms of technologyAbility to adapt to multiple demands and changing priorities, to learn, and be willing to embrace changeAbility to develop or demonstrate necessary decision-making, leadership, team-building, strategic, and conflict resolution skillsAbility to set priorities, organize, and coordinate multiple projectsAbility to successfully maintain performance of assigned duties and responsibilities to achieve the desired outcomeAbility to communicate effectively verbally, in writing, and by listeningAbility to interact in a positive, effective manner with co-workers, supervisors, and the general publicAbility to perform with minimum supervision, to work collaboratively in a team environment, and to demonstrate professional standards, good judgment, dependability, and timeliness in work environments