Montclair State University
Library Assistant - Sprague Library
Montclair State University, Montclair, New Jersey, us, 07043
IMPORTANT APPLICATION INSTRUCTIONS:Upload Resume or Curriculum Vitae
for automatic population of information to the application.The contact information, work experience, and education listed on your Resume/CV will be parsed and input into your Montclair application.Review information
and double-check all fields containing information that the system parsed - the software is intelligent, but you need to verify that the data is accurate.In the
"My Experience"
section, you will find a Resume/CV upload option where you can submit your cover letter and all other supporting documents.
Note:
If you have an expansive CV, we recommend that you apply manually and only include the positions you have held in the last ten (10) years. You will then be able to attach your Resume/CV, as well as all other supporting documentation in the "My Experience" section of your application.
Job Description
SUMMARY
:
Reporting to the Interim Head of Access Services, the Library Assistant is responsible for providing efficient Information, Circulation, Reserves and Resource Sharing services to the Library's patrons in support of its mission, staffing the Front Desk, circulating materials, and maintaining the library stacks, primarily during morning hours. This is a part-time, permanent position of 20 hrs./week. The intended hours are Monday - Friday, 7:30am - 11:30am.
PRINCIPAL DUTIES AND RESPONSIBILITIES
:Carry out Library building opening procedures; perform routine duties, including turning on the lights throughout the building, checking the study rooms, and opening the front entrance and exit doors, etc.Perform Access Services Department opening procedures, including preparing the Front Desk Area for operation, etc.Provide accurate, courteous and efficient assistance to library users in person, by phone, or email.Work at the Access Services Front Desk answering library users' questions, providing directions, and managing general library operations to ensure that library policies are adhered to.Assist patrons with routine transactions at the Front Desk such as check-ins and check-outs, renewals, registrations, and locating library materials.Respond to queries about other departmental services such as hold requests, paying fees, Interlibrary Loan requests, access to group study rooms, troubleshooting and reporting issues with library equipment, etc.Make appropriate referrals to a librarian or our 24/7 chat reference service.Assist in training and supervising staff and student assistants in routine Front Desk and stacks operation procedures.Perform stacks area duties, including shelving, shelf reading and keeping the shelves organized and presentable.Oversight of building issues during mornings is essential, including but not limited to handling complaints, addressing behavioral issues, and contacting facilities, public safety, and library administration as needed.Assist the Resource Sharing department in processing of interlibrary loan requests including filling electronic requests, scanning, receiving and processing physical items.Provide strong customer service to a diverse patron population, including faculty, staff, students, alumni, and community members.Perform other duties as assigned.Management retains the right to add or change job duties at any time.
QUALIFICATIONS :
REQUIRED :Excellent customer service skills.Good oral and written communication skills.Punctuality, reliability, and excellent attendance.Ability to work a flexible schedule.Some computer skills and clerical experience with detail and accuracy on information input.Ability to lift (up to 50 pounds) and bend.Ability to use library equipment.Team player and work cooperatively with co-workers.Ability to work independently and as part of a team; good judgment and initiative.Cultural competency with the ability to work and communicate well with library users, faculty, staff and students from varied backgrounds and talents.
PREFERRED :One (1) year of experience in library work.Minimum of one year of college.Familiarity with standard library research tools (library catalog, subject/research guides, database and journal lists).Microsoft Office and Google Apps skills.
*NOTE: This is a Civil Service position. As required by the State of New Jersey, in order to be certified to the position and attain permanent status in title, candidates are required to successfully serve a 4-Month Working Test Period.
SALARY RANGE:
A09: $35,498.60 - $49,398.02
*NOTE:
This is a Part Time position working 20 hours per week. The hourly range is A09: $20.19/hour - $28.09/hour (prorated from full time salary). Salaries for internal candidates are determined by the New Jersey Civil Service Commission's formula. Salaries for external candidates are determined up to step four, $22.82/hour (prorated from full time salary).
NJ SAME Applicants
This position is a non-competitive, unclassified posting and complies with the NJ SAME Program. If you are applying under the New Jersey "SAME" program, your supporting documents (Schedule A or B letter), resume (CV), as well as the names and contact information for three professional references should also be sent to: same@montclair.edu and hrcompliance@montclair.edu
For more information on the SAME program visit their website at: https://nj.gov/csc/same/overview/index.shtml, email: SAME@csc.nj.gov, or call CSC at: 833-691-0404.
In accordance with the New Jersey First Act P.L. 2011 c.70, effective September 1, 2011, new public employees in certain positions (other than faculty who are exempt) are required to obtain New Jersey residency within one (1) year of employment. Applicants who have a concern with meeting this requirement should discuss with Human Resources if the position for which they have applied is eligible for an exemption from this requirement.
PROCEDURE FOR CANDIDACY
Applicants should include a resume and cover letter describing how their background, skills and education match the needs of the University. When applying, please take a moment to carefully read and follow the steps in the application instructions.
DepartmentAccess Services & Resource Sharing
Position TypeSupport
Contact Information:
For questions or concerns, please contact Human Resources' Workday Recruiting Support at
973-655-5000 (Option 2) , or email talent@montclair.edu.
EEO/AA Statement
Montclair State University is an Equal Opportunity/Affirmative Action institution with a strong commitment to diversity.
Additional information can be found on the website atwww.montclair.edu/human-resources/about-us/eo-aa-and-diversity/
Title IX and 34 C.F.R. 106 Policy
Montclair State is required by Title IX and 34 C.F.R. 106 not to discriminate on the basis of sex or gender, and does not discriminate on the basis of sex or gender in the operation of education programs and activities. The requirement to not discriminate on the basis of sex or gender in the operation of education programs and activities extends to admission and employment. For further details, please visit: https://www.montclair.edu/human-resources/job-seekers/
for automatic population of information to the application.The contact information, work experience, and education listed on your Resume/CV will be parsed and input into your Montclair application.Review information
and double-check all fields containing information that the system parsed - the software is intelligent, but you need to verify that the data is accurate.In the
"My Experience"
section, you will find a Resume/CV upload option where you can submit your cover letter and all other supporting documents.
Note:
If you have an expansive CV, we recommend that you apply manually and only include the positions you have held in the last ten (10) years. You will then be able to attach your Resume/CV, as well as all other supporting documentation in the "My Experience" section of your application.
Job Description
SUMMARY
:
Reporting to the Interim Head of Access Services, the Library Assistant is responsible for providing efficient Information, Circulation, Reserves and Resource Sharing services to the Library's patrons in support of its mission, staffing the Front Desk, circulating materials, and maintaining the library stacks, primarily during morning hours. This is a part-time, permanent position of 20 hrs./week. The intended hours are Monday - Friday, 7:30am - 11:30am.
PRINCIPAL DUTIES AND RESPONSIBILITIES
:Carry out Library building opening procedures; perform routine duties, including turning on the lights throughout the building, checking the study rooms, and opening the front entrance and exit doors, etc.Perform Access Services Department opening procedures, including preparing the Front Desk Area for operation, etc.Provide accurate, courteous and efficient assistance to library users in person, by phone, or email.Work at the Access Services Front Desk answering library users' questions, providing directions, and managing general library operations to ensure that library policies are adhered to.Assist patrons with routine transactions at the Front Desk such as check-ins and check-outs, renewals, registrations, and locating library materials.Respond to queries about other departmental services such as hold requests, paying fees, Interlibrary Loan requests, access to group study rooms, troubleshooting and reporting issues with library equipment, etc.Make appropriate referrals to a librarian or our 24/7 chat reference service.Assist in training and supervising staff and student assistants in routine Front Desk and stacks operation procedures.Perform stacks area duties, including shelving, shelf reading and keeping the shelves organized and presentable.Oversight of building issues during mornings is essential, including but not limited to handling complaints, addressing behavioral issues, and contacting facilities, public safety, and library administration as needed.Assist the Resource Sharing department in processing of interlibrary loan requests including filling electronic requests, scanning, receiving and processing physical items.Provide strong customer service to a diverse patron population, including faculty, staff, students, alumni, and community members.Perform other duties as assigned.Management retains the right to add or change job duties at any time.
QUALIFICATIONS :
REQUIRED :Excellent customer service skills.Good oral and written communication skills.Punctuality, reliability, and excellent attendance.Ability to work a flexible schedule.Some computer skills and clerical experience with detail and accuracy on information input.Ability to lift (up to 50 pounds) and bend.Ability to use library equipment.Team player and work cooperatively with co-workers.Ability to work independently and as part of a team; good judgment and initiative.Cultural competency with the ability to work and communicate well with library users, faculty, staff and students from varied backgrounds and talents.
PREFERRED :One (1) year of experience in library work.Minimum of one year of college.Familiarity with standard library research tools (library catalog, subject/research guides, database and journal lists).Microsoft Office and Google Apps skills.
*NOTE: This is a Civil Service position. As required by the State of New Jersey, in order to be certified to the position and attain permanent status in title, candidates are required to successfully serve a 4-Month Working Test Period.
SALARY RANGE:
A09: $35,498.60 - $49,398.02
*NOTE:
This is a Part Time position working 20 hours per week. The hourly range is A09: $20.19/hour - $28.09/hour (prorated from full time salary). Salaries for internal candidates are determined by the New Jersey Civil Service Commission's formula. Salaries for external candidates are determined up to step four, $22.82/hour (prorated from full time salary).
NJ SAME Applicants
This position is a non-competitive, unclassified posting and complies with the NJ SAME Program. If you are applying under the New Jersey "SAME" program, your supporting documents (Schedule A or B letter), resume (CV), as well as the names and contact information for three professional references should also be sent to: same@montclair.edu and hrcompliance@montclair.edu
For more information on the SAME program visit their website at: https://nj.gov/csc/same/overview/index.shtml, email: SAME@csc.nj.gov, or call CSC at: 833-691-0404.
In accordance with the New Jersey First Act P.L. 2011 c.70, effective September 1, 2011, new public employees in certain positions (other than faculty who are exempt) are required to obtain New Jersey residency within one (1) year of employment. Applicants who have a concern with meeting this requirement should discuss with Human Resources if the position for which they have applied is eligible for an exemption from this requirement.
PROCEDURE FOR CANDIDACY
Applicants should include a resume and cover letter describing how their background, skills and education match the needs of the University. When applying, please take a moment to carefully read and follow the steps in the application instructions.
DepartmentAccess Services & Resource Sharing
Position TypeSupport
Contact Information:
For questions or concerns, please contact Human Resources' Workday Recruiting Support at
973-655-5000 (Option 2) , or email talent@montclair.edu.
EEO/AA Statement
Montclair State University is an Equal Opportunity/Affirmative Action institution with a strong commitment to diversity.
Additional information can be found on the website atwww.montclair.edu/human-resources/about-us/eo-aa-and-diversity/
Title IX and 34 C.F.R. 106 Policy
Montclair State is required by Title IX and 34 C.F.R. 106 not to discriminate on the basis of sex or gender, and does not discriminate on the basis of sex or gender in the operation of education programs and activities. The requirement to not discriminate on the basis of sex or gender in the operation of education programs and activities extends to admission and employment. For further details, please visit: https://www.montclair.edu/human-resources/job-seekers/