Christian Dior FR
Assistant Boutique Manager, Men's - San Diego Fashion Valley
Christian Dior FR, San Diego, California, United States, 92189
JOB TITLE: Assistant Boutique Manager
JOB PURPOSE:
Working with the Boutique Director/Manager, the Assistant Manager is responsible for assisting with the day-to-day management of the sales team and ensuring the highest level of customer service throughout the store in line with Christian Dior expectations:Improve every sale, minimize stock losses, and bring new clients to the businessOpen and close the boutiqueCoach, staff, schedule, merchandised, and complete inventoryEnsure policies and procedures are followed in order to achieve maximum resultsTasks & responsibilities
Commercial Performance and Team Management:Increase sales and measure sales performance and conversion rates daily.Provide and inspire outstanding service to our customersAssist in assigning and monitoring sales goals of Sales AssociatesResponsible for clientele developmentParticipate in the preparation of merchandise displays and presentations, exercising independent judgment and discretion in applying merchandising concepts and guidelinesTrain, coach, develop, and lead sales associates in selling skillsConduct and/or participate in regular store meetings to discuss performance, sales training, product knowledge, merchandising, and to convey other necessary information to management staff and associatesFacilitate proper communication between management and associates"},{"title":"Job responsibilities","content":" Clientele Service and Management:Participate in the coordination of sales promotion activities, which include seasonal sales, trunk shows, contests, including proper use of in-store signs advertising sales and promotionsTrain the team on optimizing Capture Rate and After Sale do develop personal customer databaseProduct and Stock Management:Gather merchandise for transfers, damages, and returns-to-vendor (RTV's)Coordinate and participate in department inventoriesMonitor proper pricing of merchandiseMinimize stock lossesProcess Management:Oversee compliance of associates with established Company policies and standards, such as safekeeping of Company funds and property, personnel practices, merchandise handling, security, sales and record-keeping proceduresHelp solve problems that affect the department's service, efficiency, and productivityLock and secure the store, and oversee compliance with all security proceduresAny other tasks as assigned from time to timeSkills & competenciesDevelop and train associates, build relationships, utilize skills of associates most appropriatelyProvide outstanding customer serviceEffectively manage sales staff toward achievement of sales and clienteling objectivesManage boutique operations effectively including attendance, merchandising, and housekeeping standardsMerchandised effectivelyMaintain a fair, consistent set of standards as they apply to work forceAdjust priorities and manage time wisely in a fast-paced environmentCommunicate in a clear, concise, understandable manner, and listen attentively to others, understand material, and provide instructions to associatesOperate all equipment necessary to perform the job, including POS systems, PC, phone systems, cash register, sensor-tag remover, and all other office equipment"},{"title":"Profile","content":" RequirementsAt least 5 + years of retail experience required, preferably with at least 1 year of management, in a luxury product settingSense of initiative and commercial creativity with fashion sensitivityStrong knowledge of the luxury industry with fashion sensitivity consistent with the brandDemonstration of own initiativeAbility to work multifaceted hours/days, including nights, weekends, and holidays, as neededAvailability to work the hours vital to open and/or close the storeAbility to maintain presence on selling floor for long periods as neededStrong interpersonal, communication, organization and follow-through skills"},{"title":"Additional information","content":"The selected candidate will be offered a salary within the range of $100,000 - $115,000 annually, plus bonus eligibility. The salary offered will be dependent upon the candidate's relevant skills and experience. Christian Dior Inc. offers comprehensive benefit plans such as medical, dental, vision, Flexible Spending Accounts, and short and long-term disability. Additional employee perks include, but are not limited to employee discount program, various paid time off, volunteer time off, holidays, mental health and wellbeing support, family friendly benefits, reproductive health care, child and elder care services, commuter benefits, 401k plans with an employer contributions matching plan, employee referral program, and more.
ADDITIONAL INFORMATION
Christian Dior was the designer of dreams. In founding his House in 1947, marked by the revolution of the New Look, he metamorphosed his reveries into wonderful creations. Christian Dior Couture, the Houst of Dreams, is recognized for its French heritage and vibrant culture sublimating its unique Savoir-faire and Creativity through empowering "metiers d'art". Our Maison is a destination for sustainable growth & success where we shape the future of our Talents in a positive, authentic & generous environment. We bloom & deliver excellence with passion, determination, courage & optimism to offer meaningful & daring codes.
Christian Dior Couture is part of the LVMH Group, where People Make the Difference. We value, celebrate, and welcome each unique talent and strive to create an inclusive environment providing all employees a sense of purpose. Beyond your role, we recognize the importance and passion of creating communities with shared values that enrich and impact beyond our organization. As an employee, you will have an opportunity to engage in our employee-led communities such as Sustainability, Diversity, Equity and Inclusion, and Corporate Social Responsibility.
Christian Dior Couture provides equal employment opportunities to all employees as part of the LVMH Group, which attaches great importance to ensuring that its Maisons and their partners share a set of common rules, practices, and principles with respect to ethics, social responsibility, and protection of the environment.
JOB PURPOSE:
Working with the Boutique Director/Manager, the Assistant Manager is responsible for assisting with the day-to-day management of the sales team and ensuring the highest level of customer service throughout the store in line with Christian Dior expectations:Improve every sale, minimize stock losses, and bring new clients to the businessOpen and close the boutiqueCoach, staff, schedule, merchandised, and complete inventoryEnsure policies and procedures are followed in order to achieve maximum resultsTasks & responsibilities
Commercial Performance and Team Management:Increase sales and measure sales performance and conversion rates daily.Provide and inspire outstanding service to our customersAssist in assigning and monitoring sales goals of Sales AssociatesResponsible for clientele developmentParticipate in the preparation of merchandise displays and presentations, exercising independent judgment and discretion in applying merchandising concepts and guidelinesTrain, coach, develop, and lead sales associates in selling skillsConduct and/or participate in regular store meetings to discuss performance, sales training, product knowledge, merchandising, and to convey other necessary information to management staff and associatesFacilitate proper communication between management and associates"},{"title":"Job responsibilities","content":" Clientele Service and Management:Participate in the coordination of sales promotion activities, which include seasonal sales, trunk shows, contests, including proper use of in-store signs advertising sales and promotionsTrain the team on optimizing Capture Rate and After Sale do develop personal customer databaseProduct and Stock Management:Gather merchandise for transfers, damages, and returns-to-vendor (RTV's)Coordinate and participate in department inventoriesMonitor proper pricing of merchandiseMinimize stock lossesProcess Management:Oversee compliance of associates with established Company policies and standards, such as safekeeping of Company funds and property, personnel practices, merchandise handling, security, sales and record-keeping proceduresHelp solve problems that affect the department's service, efficiency, and productivityLock and secure the store, and oversee compliance with all security proceduresAny other tasks as assigned from time to timeSkills & competenciesDevelop and train associates, build relationships, utilize skills of associates most appropriatelyProvide outstanding customer serviceEffectively manage sales staff toward achievement of sales and clienteling objectivesManage boutique operations effectively including attendance, merchandising, and housekeeping standardsMerchandised effectivelyMaintain a fair, consistent set of standards as they apply to work forceAdjust priorities and manage time wisely in a fast-paced environmentCommunicate in a clear, concise, understandable manner, and listen attentively to others, understand material, and provide instructions to associatesOperate all equipment necessary to perform the job, including POS systems, PC, phone systems, cash register, sensor-tag remover, and all other office equipment"},{"title":"Profile","content":" RequirementsAt least 5 + years of retail experience required, preferably with at least 1 year of management, in a luxury product settingSense of initiative and commercial creativity with fashion sensitivityStrong knowledge of the luxury industry with fashion sensitivity consistent with the brandDemonstration of own initiativeAbility to work multifaceted hours/days, including nights, weekends, and holidays, as neededAvailability to work the hours vital to open and/or close the storeAbility to maintain presence on selling floor for long periods as neededStrong interpersonal, communication, organization and follow-through skills"},{"title":"Additional information","content":"The selected candidate will be offered a salary within the range of $100,000 - $115,000 annually, plus bonus eligibility. The salary offered will be dependent upon the candidate's relevant skills and experience. Christian Dior Inc. offers comprehensive benefit plans such as medical, dental, vision, Flexible Spending Accounts, and short and long-term disability. Additional employee perks include, but are not limited to employee discount program, various paid time off, volunteer time off, holidays, mental health and wellbeing support, family friendly benefits, reproductive health care, child and elder care services, commuter benefits, 401k plans with an employer contributions matching plan, employee referral program, and more.
ADDITIONAL INFORMATION
Christian Dior was the designer of dreams. In founding his House in 1947, marked by the revolution of the New Look, he metamorphosed his reveries into wonderful creations. Christian Dior Couture, the Houst of Dreams, is recognized for its French heritage and vibrant culture sublimating its unique Savoir-faire and Creativity through empowering "metiers d'art". Our Maison is a destination for sustainable growth & success where we shape the future of our Talents in a positive, authentic & generous environment. We bloom & deliver excellence with passion, determination, courage & optimism to offer meaningful & daring codes.
Christian Dior Couture is part of the LVMH Group, where People Make the Difference. We value, celebrate, and welcome each unique talent and strive to create an inclusive environment providing all employees a sense of purpose. Beyond your role, we recognize the importance and passion of creating communities with shared values that enrich and impact beyond our organization. As an employee, you will have an opportunity to engage in our employee-led communities such as Sustainability, Diversity, Equity and Inclusion, and Corporate Social Responsibility.
Christian Dior Couture provides equal employment opportunities to all employees as part of the LVMH Group, which attaches great importance to ensuring that its Maisons and their partners share a set of common rules, practices, and principles with respect to ethics, social responsibility, and protection of the environment.