Kandji
Senior Product Designer, Experience
Kandji, Miami, Florida, United States, 33196
About Kandji
Kandji is the Apple Device Management and Security Platform. Kandji empowers companies to manage and secure Apple devices in the enterprise and at scale. By centrally securing and managing Mac, iPhone, iPad, and Apple TV devices, IT and InfoSec teams can save countless hours of manual, repetitive work with features like one-click compliance templates and more than 150 pre-built automations, apps, and workflows.
Device Harmony is our vision for tearing down the wall between IT and InfoSec to keep every Apple user secure and productive, using connected intelligence and automation. By choosing a career with Kandji, you will play an integral role in contributing to making our vision a reality. Backed by world-class investors such as Tiger Global, Greycroft, B Capital Group, Okta Ventures, the Spruce House Partnership, and First Round Capital, Kandji has raised over $100+M in capital to date.
Trusted by industry leaders, Kandji's rapidly growing customer base includes companies like Ramp, Notion, Netskope, Noom, Turo, Groupon, VoxMedia, and more.
Recognized for its award-winning products, Kandji was recently named the #1 fastest-growing app in Okta's 2023 Businesses at Work Report and a G2 Best Software 2023 Award Winner for Fastest Growing Products!
The Opportunity
We are excited to be hiring a Senior Product Designer with a deep passion for creating exceptional user experiences. As a strategic designer, you will be a critical player in shaping the customer journey at Kandji. You'll work with our Experience team to design new features from the ground up, optimize our onboarding process, and own/advance our design system. Reporting directly to the Head of Product, you will collaborate closely with product managers, engineers, other designers, and cross-functional teams such as Revenue and Marketing on growth initiatives and executing design strategies that enhance our product. Your expertise in simplifying complex workflows and creating highly polished and scalable UI components will drive the success of our platform and improve customer satisfaction.
How you will make a difference day to day:
* Design and document user flows, wireframes, high-fidelity mockups, and prototypes that enhance the user experience, focusing on critical areas such as onboarding, billing, and user journeys.* Use data-driven insights, including user research, analytics, and customer feedback, to inform design decisions and create user-centered solutions.* Advocate for the end-user by ensuring every design decision improves usability, accessibility, and the overall experience.* Collaborate closely with product managers, engineers, and other designers to iterate on design concepts and refine the user experience.* Maintain the design system and drive the adoption and continuous improvement of the design system across the organization.* Dive deep into user needs and workflows, identifying opportunities to streamline processes and simplify complex interactions.* Participate in user research activities, such as usability testing and customer interviews, to validate design decisions and iterate based on feedback.* Maintain a high standard for design quality and consistency, ensuring all deliverables align with our overall product vision.* Balance big-picture thinking with attention to detail, ensuring that every aspect of the user experience is thoughtfully crafted.* Embrace a hands-on approach, whether you're conducting user research, defining micro-interactions, or collaborating on UI components.* Thrive in a collaborative, ego-free environment where feedback is welcomed and every team member is encouraged to contribute to the overall success of the product.
Minimum Qualifications:
* 5+ years of experience designing user-centric experiences across responsive web, with a portfolio demonstrating your design thinking and process.* Strong expertise in Figma and other UX/UI design tools, with experience in creating and contributing to design systems.* Proven experience in improving critical aspects of the user journey, such as onboarding, billing, or customer support workflows.* A deep understanding of UX design principles, including accessibility and usability standards, particularly within complex or enterprise-level applications.* Strong collaboration skills with a track record of working effectively with cross-functional teams, including product managers, engineers, and other designers.* Excellent communication skills, with the ability to clearly articulate design decisions and advocate for user experience improvements.* Required to work on-site in Miami Monday, Tuesday, Wednesday, and Thursday with the flexibility to work remotely on Friday.
Preferred Qualifications:
* Experience designing for SaaS platforms with a focus on optimizing the customer journey and internal business workflows.* Familiarity with creating, implementing, and managing design systems that ensure consistency while allowing for flexibility in specific areas.* A strong focus on simplifying complex processes and a passion for creating delightful user experiences.* Knowledge of agile methodologies and experience working in a fast-paced, iterative design environment.* Understanding of Apple's Human Interface Guidelines and accessibility standards.
These requirements are for the strongest, ideal candidate. Even if you do not outperform every bullet point, Kandji encourages you to apply. We promote a diverse, equitable, and inclusive culture and recognize that even the strongest candidates won't have all desired experiences and qualifications.
Benefits & Perks
* Competitive salary* 100% individual and dependent medical + dental + vision coverage* 401(k) with a 4% company match* 20 days PTO* 14 paid holidays per year* 10 health and wellness days per year* Kandji Wellness Week Off July 1 - July 5, 2024* Equity for full-time employees* 12 weeks of paid leave for new parents* Paid Family and Medical Leave* Modern Health - Mental Health Benefits - Individual and Dependents* Monthly Utilities stipend* Gym Membership* Lunch 3 Days/Week* Exciting opportunities for career growth* An outstanding, inclusive culture
We are excited to be serving a significant need for a fast-growing market, and are proud of the high-performing team we have brought together so far. If you're someone who wants to engage in new, exciting projects that will challenge your skills in the best way possible, we would love to connect with you.
At Kandji we believe in fostering an inclusive environment in which employees feel encouraged to share their unique perspectives, leverage their strengths, and act authentically. We know that diverse teams are strong teams, and welcome those from all backgrounds and varying experiences.
Kandji is proud to be an equal opportunity employer committed to diversity and inclusion in the workplace. Qualified applicants will be considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, physical or mental disability, protected veteran or military status or any other status protected by applicable law.
Kandji is the Apple Device Management and Security Platform. Kandji empowers companies to manage and secure Apple devices in the enterprise and at scale. By centrally securing and managing Mac, iPhone, iPad, and Apple TV devices, IT and InfoSec teams can save countless hours of manual, repetitive work with features like one-click compliance templates and more than 150 pre-built automations, apps, and workflows.
Device Harmony is our vision for tearing down the wall between IT and InfoSec to keep every Apple user secure and productive, using connected intelligence and automation. By choosing a career with Kandji, you will play an integral role in contributing to making our vision a reality. Backed by world-class investors such as Tiger Global, Greycroft, B Capital Group, Okta Ventures, the Spruce House Partnership, and First Round Capital, Kandji has raised over $100+M in capital to date.
Trusted by industry leaders, Kandji's rapidly growing customer base includes companies like Ramp, Notion, Netskope, Noom, Turo, Groupon, VoxMedia, and more.
Recognized for its award-winning products, Kandji was recently named the #1 fastest-growing app in Okta's 2023 Businesses at Work Report and a G2 Best Software 2023 Award Winner for Fastest Growing Products!
The Opportunity
We are excited to be hiring a Senior Product Designer with a deep passion for creating exceptional user experiences. As a strategic designer, you will be a critical player in shaping the customer journey at Kandji. You'll work with our Experience team to design new features from the ground up, optimize our onboarding process, and own/advance our design system. Reporting directly to the Head of Product, you will collaborate closely with product managers, engineers, other designers, and cross-functional teams such as Revenue and Marketing on growth initiatives and executing design strategies that enhance our product. Your expertise in simplifying complex workflows and creating highly polished and scalable UI components will drive the success of our platform and improve customer satisfaction.
How you will make a difference day to day:
* Design and document user flows, wireframes, high-fidelity mockups, and prototypes that enhance the user experience, focusing on critical areas such as onboarding, billing, and user journeys.* Use data-driven insights, including user research, analytics, and customer feedback, to inform design decisions and create user-centered solutions.* Advocate for the end-user by ensuring every design decision improves usability, accessibility, and the overall experience.* Collaborate closely with product managers, engineers, and other designers to iterate on design concepts and refine the user experience.* Maintain the design system and drive the adoption and continuous improvement of the design system across the organization.* Dive deep into user needs and workflows, identifying opportunities to streamline processes and simplify complex interactions.* Participate in user research activities, such as usability testing and customer interviews, to validate design decisions and iterate based on feedback.* Maintain a high standard for design quality and consistency, ensuring all deliverables align with our overall product vision.* Balance big-picture thinking with attention to detail, ensuring that every aspect of the user experience is thoughtfully crafted.* Embrace a hands-on approach, whether you're conducting user research, defining micro-interactions, or collaborating on UI components.* Thrive in a collaborative, ego-free environment where feedback is welcomed and every team member is encouraged to contribute to the overall success of the product.
Minimum Qualifications:
* 5+ years of experience designing user-centric experiences across responsive web, with a portfolio demonstrating your design thinking and process.* Strong expertise in Figma and other UX/UI design tools, with experience in creating and contributing to design systems.* Proven experience in improving critical aspects of the user journey, such as onboarding, billing, or customer support workflows.* A deep understanding of UX design principles, including accessibility and usability standards, particularly within complex or enterprise-level applications.* Strong collaboration skills with a track record of working effectively with cross-functional teams, including product managers, engineers, and other designers.* Excellent communication skills, with the ability to clearly articulate design decisions and advocate for user experience improvements.* Required to work on-site in Miami Monday, Tuesday, Wednesday, and Thursday with the flexibility to work remotely on Friday.
Preferred Qualifications:
* Experience designing for SaaS platforms with a focus on optimizing the customer journey and internal business workflows.* Familiarity with creating, implementing, and managing design systems that ensure consistency while allowing for flexibility in specific areas.* A strong focus on simplifying complex processes and a passion for creating delightful user experiences.* Knowledge of agile methodologies and experience working in a fast-paced, iterative design environment.* Understanding of Apple's Human Interface Guidelines and accessibility standards.
These requirements are for the strongest, ideal candidate. Even if you do not outperform every bullet point, Kandji encourages you to apply. We promote a diverse, equitable, and inclusive culture and recognize that even the strongest candidates won't have all desired experiences and qualifications.
Benefits & Perks
* Competitive salary* 100% individual and dependent medical + dental + vision coverage* 401(k) with a 4% company match* 20 days PTO* 14 paid holidays per year* 10 health and wellness days per year* Kandji Wellness Week Off July 1 - July 5, 2024* Equity for full-time employees* 12 weeks of paid leave for new parents* Paid Family and Medical Leave* Modern Health - Mental Health Benefits - Individual and Dependents* Monthly Utilities stipend* Gym Membership* Lunch 3 Days/Week* Exciting opportunities for career growth* An outstanding, inclusive culture
We are excited to be serving a significant need for a fast-growing market, and are proud of the high-performing team we have brought together so far. If you're someone who wants to engage in new, exciting projects that will challenge your skills in the best way possible, we would love to connect with you.
At Kandji we believe in fostering an inclusive environment in which employees feel encouraged to share their unique perspectives, leverage their strengths, and act authentically. We know that diverse teams are strong teams, and welcome those from all backgrounds and varying experiences.
Kandji is proud to be an equal opportunity employer committed to diversity and inclusion in the workplace. Qualified applicants will be considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, physical or mental disability, protected veteran or military status or any other status protected by applicable law.