Ridgewood Fractional Recruiting
Director of Strategy, Ministry Media
Ridgewood Fractional Recruiting, Dallas, Texas, United States, 75212
The Director of Strategy is essential to the PBT sales and support team and avital asset in business expansion and client relations. With a proactiveleadership style and people-first, ministry-minded mentality, they fosterrelationships that lead to expanded growth and continuous support. Their fast-pace and out of the box thinking helps direct the client to ultimate success. They"call the shots," lead, and coordinate with necessary team members to ensureultimate client satisfaction through effective project management.
Duties and Responsibilities:• Make our team better• Serve clients from the moment they have selected their plan as the lead relational ambassador of Powered By Text (PBT)• Advise and consult customers regarding best use cases• Build relationships and care for clients• Manage a large designated client load• Sit in on sales or implementation calls as appropriate with the PBT teammembers to build relationships• Meet with clients regularly via all appropriate communication methods,providing insight to strategically consider ways to use the PBT platformto reach the specific goals of each client• Coordinate with appropriate team members at PBT to address andhandle any customer concerns, software issues, or requests foradditional capabilities• Increase PBT product utilization of existing customers appropriately• Ask for referrals and network with client connections to aid in cultivatingnew business for PBT• Stay current with market trends, continuing knowledge and educationappropriately• Exercise discretion and individual judgment concerning company mattersof significance• Perform additional duties as needed for the benefit of the company andclients• Travel required as appropriate for the role outlined above
Skills and Qualifications:• Bachelor's degree from an accredited university• 10+ years in Christian Media and Broadcasting; or appropriate closely-connected alternative• Proven account management record• Proficient with Salesforce• Preferred experience using Google Suite and Asana• Preferred experience with startup and/or remote companies• Preferred experience in both SaaS and faith-based industries
Benefits:
$80-100K annual salary + significant bonus structure
Medical Benefits Package
Dental and Vision
401K Plan
Unlimited PTOPaid Holidays
Duties and Responsibilities:• Make our team better• Serve clients from the moment they have selected their plan as the lead relational ambassador of Powered By Text (PBT)• Advise and consult customers regarding best use cases• Build relationships and care for clients• Manage a large designated client load• Sit in on sales or implementation calls as appropriate with the PBT teammembers to build relationships• Meet with clients regularly via all appropriate communication methods,providing insight to strategically consider ways to use the PBT platformto reach the specific goals of each client• Coordinate with appropriate team members at PBT to address andhandle any customer concerns, software issues, or requests foradditional capabilities• Increase PBT product utilization of existing customers appropriately• Ask for referrals and network with client connections to aid in cultivatingnew business for PBT• Stay current with market trends, continuing knowledge and educationappropriately• Exercise discretion and individual judgment concerning company mattersof significance• Perform additional duties as needed for the benefit of the company andclients• Travel required as appropriate for the role outlined above
Skills and Qualifications:• Bachelor's degree from an accredited university• 10+ years in Christian Media and Broadcasting; or appropriate closely-connected alternative• Proven account management record• Proficient with Salesforce• Preferred experience using Google Suite and Asana• Preferred experience with startup and/or remote companies• Preferred experience in both SaaS and faith-based industries
Benefits:
$80-100K annual salary + significant bonus structure
Medical Benefits Package
Dental and Vision
401K Plan
Unlimited PTOPaid Holidays