bioMérieux
Film Array Services Sales Representative - No Experience Required
bioMérieux, Durham, North Carolina, United States, 27703
Want to see more? Find all job opportunities for both BioFire and bioMérieux worldwide by clicking here.Description
Primary Duties:Drive new business revenue by successfully converting contract expirations into sold extended warranty agreements.Maintain existing customer business to minimize lost service agreement business.Articulate service contract value proposition to customers.Manage pipeline in CRM to ensure timing of closes matches Monthly Forecast & Quarterly Business Plan.Works collaboratively with sales, support, marketing and customers to ensure attainment of customer satisfaction.Administer warranty contract quotes, purchase orders and invoicing.Quote warranty contract offerings to customers.Submits invoices and purchase orders to Customer Service and Finance.Assists customer and internal team with resolving warranty contract billing disputes.Maintain database of current customer instruments/contracts to determine systems with expiring warranty coverage in need of contracts and/or contract renewals.Performs other duties as assigned.
Education, Skills & ExperienceHS diploma or equivalent is required, A bachelor's degree in science or business-related field preferred.No experience required; however, related experience in a sales/lead generating role is strongly preferred.Familiarity with all bioMerieux products is preferredWorking knowledge of SAP and Salesforce.com preferredGood problem solving, conflict resolution and decision-making abilitiesExcellent communication skills, both verbal and written
Exceptional customer interaction skills
Exceptional organizational skills; detail-oriented
Mature and pleasant telephone demeanor
Strong basic office and Microsoft Office applications (Word, Excel, PowerPoint) skills
Strong interpersonal skillsGood negotiation skills
Math and basic finance skills
Self-starter and ability to work with little supervision
Knowledge of service offerings and sales processes preferred
BioFire Diagnostics, LLC. is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.Please be advised that the receipt of satisfactory responses to reference requests and the provision of satisfactory proof of an applicant's identity and legal authorization to work in the United States are required of all new hires. Any misrepresentation, falsification, or material omission may result in the failure to receive an offer, the retraction of an offer, or if already hired, dismissal. If you are a qualified individual with a disability, you may request a reasonable accommodation in BioFire Diagnostics' application process by contacting us via telephone at (385) 770-1132, by email at [email protected], or by dialing 711 for access to Telecommunications Relay Services (TRS).
Primary Duties:Drive new business revenue by successfully converting contract expirations into sold extended warranty agreements.Maintain existing customer business to minimize lost service agreement business.Articulate service contract value proposition to customers.Manage pipeline in CRM to ensure timing of closes matches Monthly Forecast & Quarterly Business Plan.Works collaboratively with sales, support, marketing and customers to ensure attainment of customer satisfaction.Administer warranty contract quotes, purchase orders and invoicing.Quote warranty contract offerings to customers.Submits invoices and purchase orders to Customer Service and Finance.Assists customer and internal team with resolving warranty contract billing disputes.Maintain database of current customer instruments/contracts to determine systems with expiring warranty coverage in need of contracts and/or contract renewals.Performs other duties as assigned.
Education, Skills & ExperienceHS diploma or equivalent is required, A bachelor's degree in science or business-related field preferred.No experience required; however, related experience in a sales/lead generating role is strongly preferred.Familiarity with all bioMerieux products is preferredWorking knowledge of SAP and Salesforce.com preferredGood problem solving, conflict resolution and decision-making abilitiesExcellent communication skills, both verbal and written
Exceptional customer interaction skills
Exceptional organizational skills; detail-oriented
Mature and pleasant telephone demeanor
Strong basic office and Microsoft Office applications (Word, Excel, PowerPoint) skills
Strong interpersonal skillsGood negotiation skills
Math and basic finance skills
Self-starter and ability to work with little supervision
Knowledge of service offerings and sales processes preferred
BioFire Diagnostics, LLC. is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.Please be advised that the receipt of satisfactory responses to reference requests and the provision of satisfactory proof of an applicant's identity and legal authorization to work in the United States are required of all new hires. Any misrepresentation, falsification, or material omission may result in the failure to receive an offer, the retraction of an offer, or if already hired, dismissal. If you are a qualified individual with a disability, you may request a reasonable accommodation in BioFire Diagnostics' application process by contacting us via telephone at (385) 770-1132, by email at [email protected], or by dialing 711 for access to Telecommunications Relay Services (TRS).