City and County of Denver
Library Program Associate (40 hours/week) - Central Library
City and County of Denver, Denver, Colorado, United States, 80204
About Our Job
The Denver Public Library (DPL) is a growing urban library system that serves the residents of the City & County of Denver. DPL sees more than 4 million visitors every year across its 27 locations, serves Denver's most vulnerable communities through outreach and mobile services, hosts thousands of programs a year and manages a collection of more than 1.4 million physical and digital materials. We believe a strong library is vital for a strong community. DPL is committed to serving the evolving needs of Denverites through inspired programming, diverse collections, culturally-representative spaces, and equitable policies & procedures.
For more information, go to denverlibrary.org. Find us on Facebook, Twitter, Instagram, YouTube and LinkedIn.
This is an opportunity to join our team and be the cornerstone on which accurate delivery of materials enables all customers to find what they are looking for or get a referral to the staff that can best help them with their needs.
As a Library Program Associate your job will be to create positive experiences for teen library customers by providing programming and outreach designed to educate and promote library usage to a wide variety of audiences. Provide superior trauma-informed customer service while demonstrating integrity and commitment to innovation, efficiency, and stewardship. Collaborate with colleagues to ensure high-quality customer service, programming, community engagement, and outreach. Plan, design, implement, and evaluate programs and events on a regular basis. Build and maintain community partnerships. Communicate effectively about issues and initiatives with customers, staff, and administration. Participate in relevant library committee work by leading meetings or contributing as a member. Work closely with the branch senior librarian and provide backup and support for programming planned and hosted by the library when needed. Support other library functions as needed.
About Our Branch
The Teen Library is a newly developed, dedicated space at the Central Library for teens (ages 13-19). The Teen Library is approximately 10,000 square feet on the second floor of the Central Library with meeting spaces, gaming stations, a project room, and an adjacent young adult (YA) collection. We strive to create an inclusive environment for teens to connect, learn, and be themselves.
About you
Our ideal candidate has:Excellent customer service skills.Ability to translate demographic and other information in order to understand the surrounding community.Demonstrate a commitment to developing and maintaining a welcoming environment for young people and teens.Knowledge and experience with developing and presenting programming for teens.Skill in using, and assisting customers, with technology.Ability to thrive working in an environment with constant public contact with people from all backgrounds and age groups.Ability to demonstrate positive attitude, excellent interpersonal skills, cultural sensitivity and a sense of humor in working with customers, coworkers and community.Ability to creatively solve problems, negotiate and handle stressful situations in a positive manner.Knowledge of presenting and providing library services to customers with varying levels of experience and knowledge.Ability to create and maintain positive relationships with customers, staff and the community.Knowledge of programming.Skill in presenting information to a diverse range of ages and cultures, individually and in groups.Skill in choosing appropriate materials for programming and outreach.Ability to listen to and evaluate community needs and design responsive services and programming, including the ability to facilitate group conversations.Ability to relate to the needs of customers of all ages and skill levels.
Other things to knowThere is no free parking available at the Central Library. There are numerous PAID parking lots and garages nearby. The City & County of Denver provides free RTD Ecopasses to employees. The Central Library does have convenient access to public transportation as well as indoor, secure bicycle parking.The schedule will be determined by the needs of the department and will include evening and weekend hours. Current working hours are Sunday - Thursday and are subject to change as library hours expand.
"Interested candidates are encouraged to submit their application to include an updated resume by the job close date of 9/13/2024 before the deadline of 11:59 PM to be fully considered."About Everything Else
Job ProfileLA2397 Library Program AssociateTo view the full job profile including position specifications, physical demands, and probationary period, click here.
Position TypeUnlimited
Library Hiring Range$22.76 - $28.45
Starting Pay$22.76 - $28.45
AgencyDenver Public Library
Assessment Requirement
The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law.
It is your right to access oral or written language assistance, sign language interpretation, real-time captioning via CART, or disability-related accommodations. To request any of these services at no cost to you, please contact Jobs@Denvergov.org with three business days' notice.
Applicants for employment with the City and County of Denver must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S.
For information about right to work, click here for English or here for Spanish.
The Denver Public Library (DPL) is a growing urban library system that serves the residents of the City & County of Denver. DPL sees more than 4 million visitors every year across its 27 locations, serves Denver's most vulnerable communities through outreach and mobile services, hosts thousands of programs a year and manages a collection of more than 1.4 million physical and digital materials. We believe a strong library is vital for a strong community. DPL is committed to serving the evolving needs of Denverites through inspired programming, diverse collections, culturally-representative spaces, and equitable policies & procedures.
For more information, go to denverlibrary.org. Find us on Facebook, Twitter, Instagram, YouTube and LinkedIn.
This is an opportunity to join our team and be the cornerstone on which accurate delivery of materials enables all customers to find what they are looking for or get a referral to the staff that can best help them with their needs.
As a Library Program Associate your job will be to create positive experiences for teen library customers by providing programming and outreach designed to educate and promote library usage to a wide variety of audiences. Provide superior trauma-informed customer service while demonstrating integrity and commitment to innovation, efficiency, and stewardship. Collaborate with colleagues to ensure high-quality customer service, programming, community engagement, and outreach. Plan, design, implement, and evaluate programs and events on a regular basis. Build and maintain community partnerships. Communicate effectively about issues and initiatives with customers, staff, and administration. Participate in relevant library committee work by leading meetings or contributing as a member. Work closely with the branch senior librarian and provide backup and support for programming planned and hosted by the library when needed. Support other library functions as needed.
About Our Branch
The Teen Library is a newly developed, dedicated space at the Central Library for teens (ages 13-19). The Teen Library is approximately 10,000 square feet on the second floor of the Central Library with meeting spaces, gaming stations, a project room, and an adjacent young adult (YA) collection. We strive to create an inclusive environment for teens to connect, learn, and be themselves.
About you
Our ideal candidate has:Excellent customer service skills.Ability to translate demographic and other information in order to understand the surrounding community.Demonstrate a commitment to developing and maintaining a welcoming environment for young people and teens.Knowledge and experience with developing and presenting programming for teens.Skill in using, and assisting customers, with technology.Ability to thrive working in an environment with constant public contact with people from all backgrounds and age groups.Ability to demonstrate positive attitude, excellent interpersonal skills, cultural sensitivity and a sense of humor in working with customers, coworkers and community.Ability to creatively solve problems, negotiate and handle stressful situations in a positive manner.Knowledge of presenting and providing library services to customers with varying levels of experience and knowledge.Ability to create and maintain positive relationships with customers, staff and the community.Knowledge of programming.Skill in presenting information to a diverse range of ages and cultures, individually and in groups.Skill in choosing appropriate materials for programming and outreach.Ability to listen to and evaluate community needs and design responsive services and programming, including the ability to facilitate group conversations.Ability to relate to the needs of customers of all ages and skill levels.
Other things to knowThere is no free parking available at the Central Library. There are numerous PAID parking lots and garages nearby. The City & County of Denver provides free RTD Ecopasses to employees. The Central Library does have convenient access to public transportation as well as indoor, secure bicycle parking.The schedule will be determined by the needs of the department and will include evening and weekend hours. Current working hours are Sunday - Thursday and are subject to change as library hours expand.
"Interested candidates are encouraged to submit their application to include an updated resume by the job close date of 9/13/2024 before the deadline of 11:59 PM to be fully considered."About Everything Else
Job ProfileLA2397 Library Program AssociateTo view the full job profile including position specifications, physical demands, and probationary period, click here.
Position TypeUnlimited
Library Hiring Range$22.76 - $28.45
Starting Pay$22.76 - $28.45
AgencyDenver Public Library
Assessment Requirement
The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law.
It is your right to access oral or written language assistance, sign language interpretation, real-time captioning via CART, or disability-related accommodations. To request any of these services at no cost to you, please contact Jobs@Denvergov.org with three business days' notice.
Applicants for employment with the City and County of Denver must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S.
For information about right to work, click here for English or here for Spanish.