City of Buffalo, NY
Personnel Clerk (Buffalo Sewer Authority) #88936010 (Open Competitive)
City of Buffalo, NY, Buffalo, New York, United States, 14202
Personnel Clerk (Buffalo Sewer Authority) #88936010 (Open Competitive)
Exam Date: 10/26/2024
Final Filing Date: 09/11/2024
The work involves responsibility for performing a variety of personnel related tasks in the Sewer Authority such as collecting data, processing forms, rendering assistance to the public, and maintaining records and files. The position is under the direct supervision of a professional personnel employee. No supervision is exercised over other employees.
Under the direction of a senior Human Resources employee or a designee, may perform the following duties:
Compiling and maintaining personnel records;
Recording employee information such as personal data, compensation, benefits, attendance, performance evaluations and other personnel status changes;
Assist in processing employment applications and other employment activities;
Updating employee files to document personnel actions and providing information to payroll and other users as needed;
Compiling data from personnel records using computer;
May assist with composing and typing correspondence and other memoranda from rough copy, drafts, etc.;
Upon occasion, may act as a receptionist, directing callers and supplying information to the public:
Collects and compiles data for special projects, as needed;
Performs related duties as required.
(A) Graduation from High School, GED or Equivalency Diploma and two years of full-time experience in a personnel office;
Special Requirement:
Applicants must be able to demonstrate the ability to operate a computer keyboard to produce finished copies such as letters and reports, etc.
Personnel office is defined as office that performs duties in the areas of recruitment, screening, selection procedures, employee services, maintaining employee personnel and employment records.
NOTE:
Verifiable part-time experience will be pro-rated to meet full-time experience requirements.
Proof of education must be presented at time of appointment.
SUBJECT OF EXAMINATION - Written Test..........Relative Weight 100%
EXAMINATION WILL TEST FOR KNOWLEDGE, SKILLS AND/OR ABILITIES IN SUCH AREAS AS:
1.)
Customer service
2.) Preparing written material
3.) Understanding and interpreting written material
THE USE OF A CALCULATOR IS RECOMMENDED FOR THIS EXAMINATION
NOTE: The use a hand-held, battery- or solar- powered calculator is RECOMMENDED for this exam. Devices with typewriter keyboards, spell checkers, personal digital assistants, address books, language translators, dictionaries, cell phones or any similar devices are prohibited.
You may not bring books or other reference material.
Cell phones and any other electronic devices are also prohibited.
EXPANDED SUBTEST DESCRIPTION:
1.) Customer service
These questions test for knowledge of techniques used to interact with other people, to gather and present information, and to provide assistance, advice and effective customer service in a courteous and professional manner. Questions will cover such topics as understanding and responding to people with diverse needs, perspectives, personalities, and levels of familiarity with agency operations, as well as acting in a way that both serves the public and reflects well on your agency.
2.) Preparing written material
These questions test for the ability to present information clearly and accurately, and to organize paragraphs logically and comprehensibly. For some questions, you will be given information in two or three sentences followed by four restatements of the information. You must then choose the best version. For other questions, you will be given paragraphs with their sentences out of order. You must then choose, from four suggestions, the best order for the sentences.
3.) Understanding and interpreting written material
These questions test for the ability to understand and interpret written material. You will be presented with brief reading passages and will be asked questions about the passages. You should base your answers to the questions only on what is presented in the passages and not on what you may happen to know about the topic.
Test Guide:
The New York State Department of Civil Service has not prepared a test guide for this examination. However, candidates may find information in the publication 'General guide to Written Test' helpful in preparing for this test. This publication is available online at: https://www.cs.ny.gov/testing/testguides.cfm.
==============================================================================
This written exam is being prepared and rated by the N.Y.S. Department of Civil Service in accordance with Section 23-2 of the Civil Service Law, and the provisions of the N.Y.S. Civil service Rules and Regulations dealing with the rating and review of exams apply.
(If not attached, expanded subtest descriptions may be obtained from the Civil Service office, Room 1001 City Hall.)
==============================================================================
(The eligible list resulting from this exam may be used to fill comparable positions.)
==============================================================================
MULTIPLE EXAMINATIONS SCHEDULED FOR THE SAME DAY:
If you have applied to take a written test announced by either one or several local jurisdictions (county, town, city) scheduled to be held on the same date as this written test, you must notify each of the local jurisdictions no later than two weeks before the test date, so they can make arrangements for taking all tests at one site.
All examinations for positions in State government will be held at a State examination center.
LOCAL GOVERNMENT EXAMS
notify each civil service agency to make arrangements no later than two weeks before test date.
You must notify each agency with whom you have filed.
For this information, notify the Department of Human Resources, Division of Civil Service, Room 1001 City Hall, Buffalo, New York
14202 or call or come to the office.
IMPORTANT INFORMATION REGARDING WEATHER CONDITIONS ON THE DAY OF THE EXAMINATION - In the event of severe weather conditions on the day of the examination, please listen to the following tv/radio stations for postponement or delay in the starting time of the administration of the examination:
WBEN 550, WGR 930, WWW145.., WWKB 1520 -AM RADIO; WKSE 98.5, WLKK 102.5, WTSS 107.7 FM RADIO OR WIBT-TV (CH. 4).
If no such announcement is made, you must presume that the examination will be administered as scheduled.
IMPORTANT INFORMATION FOR USE OF VETERAN'S CREDITS
If you are currently serving on active duty in the Armed Forces of the United States, you may apply for veteran's credits.
These veteran's credits shall be granted on a conditional basis at time of establishment of the eligible list.
You will be restricted from certification using these credits until you have received an honorable discharge or release under honorable conditions.
Your DD214 must be presented as proof of service during war time, before you can be certified for appointment from the eligible list
using these credits.
==============================================================================
Special Requirement for Appointment in School Districts and BOCES
Per Chapter 180 of the Laws of 2000, and by Regulations of the Commissioner of Education, to be employed in a position designated by a school district or BOCES as involving direct contact with students, a clearance for employment from the State Education Department is required.
==============================================================================
NOTICE TO EXAM PARTICIPANTS
Additional Points Available to Children of Police Officers and Firefighters Killed in the Line of Duty (New Section 85-a, NYS Civil Service Law, effective 9/17/02)
On September 17, 2002, Governor Pataki signed into law a bill adding a new section 85-a to the Civil Service Law granting additional credit on civil service examinations for children of firefighters and police officers killed in the line of duty.
This law is to take effect immediately.
"In conformance with Section 85-a of the Civil Service Law, children of firefighters and police officers killed in the line of duty shall be entitled to receive an additional ten points in a competitive examination for original appointment in the same municipality in which his or her parent has served.
If you are qualified to participate in this examination and are a child of a firefighter or police officer killed in the line of duty in this municipality, please inform this office of this matter when you submit your application for examination.
A candidate claiming such credit has a minimum of two months from the application deadline to provide the necessary documentation to verify additional credit eligibility.
However, no credit may be added after the eligible list has been established."
Applicants claiming these points must do so in writing (you may enclose in application), indicating the name, title, relationship and place of employment of the deceased parent.
Eligibility for points will be reviewed and applicants may be required to submit additional information to verify the claim.
==============================================================================
Additional points available to siblings of Firefighters and Police Officers killed in the line of duty as the result of the September 11, 2001 World Trade Center Attack (Chapter 500, Laws of New York 2003).
For more information, check with the Department of Human Resources, Civil Service office.
Exam Date: 10/26/2024
Final Filing Date: 09/11/2024
The work involves responsibility for performing a variety of personnel related tasks in the Sewer Authority such as collecting data, processing forms, rendering assistance to the public, and maintaining records and files. The position is under the direct supervision of a professional personnel employee. No supervision is exercised over other employees.
Under the direction of a senior Human Resources employee or a designee, may perform the following duties:
Compiling and maintaining personnel records;
Recording employee information such as personal data, compensation, benefits, attendance, performance evaluations and other personnel status changes;
Assist in processing employment applications and other employment activities;
Updating employee files to document personnel actions and providing information to payroll and other users as needed;
Compiling data from personnel records using computer;
May assist with composing and typing correspondence and other memoranda from rough copy, drafts, etc.;
Upon occasion, may act as a receptionist, directing callers and supplying information to the public:
Collects and compiles data for special projects, as needed;
Performs related duties as required.
(A) Graduation from High School, GED or Equivalency Diploma and two years of full-time experience in a personnel office;
Special Requirement:
Applicants must be able to demonstrate the ability to operate a computer keyboard to produce finished copies such as letters and reports, etc.
Personnel office is defined as office that performs duties in the areas of recruitment, screening, selection procedures, employee services, maintaining employee personnel and employment records.
NOTE:
Verifiable part-time experience will be pro-rated to meet full-time experience requirements.
Proof of education must be presented at time of appointment.
SUBJECT OF EXAMINATION - Written Test..........Relative Weight 100%
EXAMINATION WILL TEST FOR KNOWLEDGE, SKILLS AND/OR ABILITIES IN SUCH AREAS AS:
1.)
Customer service
2.) Preparing written material
3.) Understanding and interpreting written material
THE USE OF A CALCULATOR IS RECOMMENDED FOR THIS EXAMINATION
NOTE: The use a hand-held, battery- or solar- powered calculator is RECOMMENDED for this exam. Devices with typewriter keyboards, spell checkers, personal digital assistants, address books, language translators, dictionaries, cell phones or any similar devices are prohibited.
You may not bring books or other reference material.
Cell phones and any other electronic devices are also prohibited.
EXPANDED SUBTEST DESCRIPTION:
1.) Customer service
These questions test for knowledge of techniques used to interact with other people, to gather and present information, and to provide assistance, advice and effective customer service in a courteous and professional manner. Questions will cover such topics as understanding and responding to people with diverse needs, perspectives, personalities, and levels of familiarity with agency operations, as well as acting in a way that both serves the public and reflects well on your agency.
2.) Preparing written material
These questions test for the ability to present information clearly and accurately, and to organize paragraphs logically and comprehensibly. For some questions, you will be given information in two or three sentences followed by four restatements of the information. You must then choose the best version. For other questions, you will be given paragraphs with their sentences out of order. You must then choose, from four suggestions, the best order for the sentences.
3.) Understanding and interpreting written material
These questions test for the ability to understand and interpret written material. You will be presented with brief reading passages and will be asked questions about the passages. You should base your answers to the questions only on what is presented in the passages and not on what you may happen to know about the topic.
Test Guide:
The New York State Department of Civil Service has not prepared a test guide for this examination. However, candidates may find information in the publication 'General guide to Written Test' helpful in preparing for this test. This publication is available online at: https://www.cs.ny.gov/testing/testguides.cfm.
==============================================================================
This written exam is being prepared and rated by the N.Y.S. Department of Civil Service in accordance with Section 23-2 of the Civil Service Law, and the provisions of the N.Y.S. Civil service Rules and Regulations dealing with the rating and review of exams apply.
(If not attached, expanded subtest descriptions may be obtained from the Civil Service office, Room 1001 City Hall.)
==============================================================================
(The eligible list resulting from this exam may be used to fill comparable positions.)
==============================================================================
MULTIPLE EXAMINATIONS SCHEDULED FOR THE SAME DAY:
If you have applied to take a written test announced by either one or several local jurisdictions (county, town, city) scheduled to be held on the same date as this written test, you must notify each of the local jurisdictions no later than two weeks before the test date, so they can make arrangements for taking all tests at one site.
All examinations for positions in State government will be held at a State examination center.
LOCAL GOVERNMENT EXAMS
notify each civil service agency to make arrangements no later than two weeks before test date.
You must notify each agency with whom you have filed.
For this information, notify the Department of Human Resources, Division of Civil Service, Room 1001 City Hall, Buffalo, New York
14202 or call or come to the office.
IMPORTANT INFORMATION REGARDING WEATHER CONDITIONS ON THE DAY OF THE EXAMINATION - In the event of severe weather conditions on the day of the examination, please listen to the following tv/radio stations for postponement or delay in the starting time of the administration of the examination:
WBEN 550, WGR 930, WWW145.., WWKB 1520 -AM RADIO; WKSE 98.5, WLKK 102.5, WTSS 107.7 FM RADIO OR WIBT-TV (CH. 4).
If no such announcement is made, you must presume that the examination will be administered as scheduled.
IMPORTANT INFORMATION FOR USE OF VETERAN'S CREDITS
If you are currently serving on active duty in the Armed Forces of the United States, you may apply for veteran's credits.
These veteran's credits shall be granted on a conditional basis at time of establishment of the eligible list.
You will be restricted from certification using these credits until you have received an honorable discharge or release under honorable conditions.
Your DD214 must be presented as proof of service during war time, before you can be certified for appointment from the eligible list
using these credits.
==============================================================================
Special Requirement for Appointment in School Districts and BOCES
Per Chapter 180 of the Laws of 2000, and by Regulations of the Commissioner of Education, to be employed in a position designated by a school district or BOCES as involving direct contact with students, a clearance for employment from the State Education Department is required.
==============================================================================
NOTICE TO EXAM PARTICIPANTS
Additional Points Available to Children of Police Officers and Firefighters Killed in the Line of Duty (New Section 85-a, NYS Civil Service Law, effective 9/17/02)
On September 17, 2002, Governor Pataki signed into law a bill adding a new section 85-a to the Civil Service Law granting additional credit on civil service examinations for children of firefighters and police officers killed in the line of duty.
This law is to take effect immediately.
"In conformance with Section 85-a of the Civil Service Law, children of firefighters and police officers killed in the line of duty shall be entitled to receive an additional ten points in a competitive examination for original appointment in the same municipality in which his or her parent has served.
If you are qualified to participate in this examination and are a child of a firefighter or police officer killed in the line of duty in this municipality, please inform this office of this matter when you submit your application for examination.
A candidate claiming such credit has a minimum of two months from the application deadline to provide the necessary documentation to verify additional credit eligibility.
However, no credit may be added after the eligible list has been established."
Applicants claiming these points must do so in writing (you may enclose in application), indicating the name, title, relationship and place of employment of the deceased parent.
Eligibility for points will be reviewed and applicants may be required to submit additional information to verify the claim.
==============================================================================
Additional points available to siblings of Firefighters and Police Officers killed in the line of duty as the result of the September 11, 2001 World Trade Center Attack (Chapter 500, Laws of New York 2003).
For more information, check with the Department of Human Resources, Civil Service office.