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PILOT

Product Designer II

PILOT, Knoxville, Tennessee, United States, 37955


Company Description

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law.

Military encouraged to apply.

Job Description

Do you enjoy product designing, as a Product Designer, you'll get to work closely with our design, development, and product ownership teams to help solve challenging problems in the travel center industry. You should possess the aptitude to understand the capabilities of complex platforms and design easy-to-use, highly intuitive, and modern interfaces to support the brand message and increase usability.

Taking ownership of key company-wide initiatives and play a substantial role in shaping the direction of our products

Working with our team to solve problems, define customer goals and opportunities, prioritize use cases, and design workflows and interfaces with detailed interactions

Deciding on creating low, medium, and high-fidelity prototypes to stay lean, learn quickly, and iterate to the best solutions

Gathering data and insights to validate that designs are on the right path and solving meaningful customer problems effectively

Shepherding design from concept through implementation

Helping build and define our design system and style guide to improve consistency — across layouts, typography, iconography, and every other aspect of our designs

Leading design-centered brainstorming sessions and articulating decisions to the team

Relying on access to thousands of eager customers to lead user research interviews, test prototypes, and validate ideas quickly

Working directly with the head of product, product managers, and talented developers who appreciate the role that design plays in building world-class products

Ensure all activities are following rules, regulations, policies, and procedures

Complete other duties as assigned

Qualifications

At least two years of relevant industry experience. Bachelor's or Master's in user experience design, interaction design, graphic design, human factors engineering, or related fields is a plus.

A portfolio demonstrating your passion for clear, intuitive, and beautiful user-centered designs. Work examples should showcase your visual and interaction design skills, demonstrate, design thinking from problem to ideation to solution, and show how your work impacted the business.

Excellence in communicating your designs, approach, and rationale for design decisions to stakeholders. A hunger for receiving and seeking out feedback from both fellow designers and cross-functional peers & leadership.

Experience working with, contributing to, and informing the direction of a design system

Expertise with Figma (or similar design authoring tools). Curiosity for and desire to learn new tools and technologies to incorporate into or inform your work. Knowledge of HTML & CSS is a plus.

Experience working in an agile environment.

Strong written and verbal communication skills

Ability to multi-task and handle changing priorities

Ability to take initiative, work independently and with a team

Ability to meet tight deadlines in a fast-paced, dynamic environment

Ability to collaborate and communicate with different levels of the organization

Additional Information

Nation-wide Medical Plan/Dental/Vision

401(k) and Flexible Spending Account

Adoption Assistance

Tuition Reimbursement

Onsite Gym and Cafeteria

Weekly Pay

All your information will be kept confidential according to EEO guideline