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Amazon

UX Designer - Amazon Prime

Amazon, Arlington, Virginia, United States, 22201


Description

Amazon's Prime UX team is seeking a talented, passionate UX Designer to help define and improve the Prime member experience. This person will partner with our PM, Marketing, Branding, and Tech team partners, to help drive compelling customer experiences for Amazon.

The ideal candidate is someone with a passion for customers, strong communication skills, and the ability to focus on big experience initiatives at the same time as crucial details. They are comfortable presenting and articulating design reasoning with data to directors and stakeholder teams, and working through implementation details with tech teams.

Note on Location: We are open to this role being located in Seattle, WA.

Key job responsibilities:

Own medium to large UX Design initiatives in Amazon’s fast-paced, results-oriented environment to define, assess and optimize the performance of new and existing features.

Understand the end to end customer journey, the friction points within, and how your proposed CX solution impacts that path and others

Drive exploration of new customer experiences to help Prime members get the maximum value out of their membership.

Partner with other UX designers, UX research, visual design, business partners, and engineering to understand customer and business need and drive great customer experiences.

Responsibly and effectively advocate for customers and impart day-to-day strategic user experience leadership.

Ensure that all User Experience activities are executed at high quality levels, manage team initiatives, set priorities, and manage scoping.

Review with and gather feedback on work from your managers, business partners, engineering, and peer design teams as well as executive leadership.

Basic Qualifications

3+ years of design experience

3+ years of delivering design solutions as a UX designer or interaction designer experience

Have an available online portfolio

Experience prototyping (HTML, XHTML, JavaScript, CSS, Flash or Flash Catalyst, or Axure)

Preferred Qualifications

2+ years of mass-market consumer web / mobile products experience

Experience working in a collaborative team and working directly with developers for implementation of designs

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $106,000/year in our lowest geographic market up to $184,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.