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META

UX Research Manager

META, Menlo Park, California, United States, 94025


Our UX Research team is designing for the global diversity of human needs, which requires us to deeply understand the behaviors of the people behind them. Facebook Inc. UX researchers tackle some of the most complex challenges to gain deeper insights into how people interact with each other and the world around them, and work collaboratively to contribute new ideas to products that impact the experiences of billions of people on a global scale. We employ a variety of qualitative and quantitative methods to accomplish our goals, including surveys, focus groups, field studies, usability tests, and 1:1 interviews.

All potential candidates should read through the following details of this job with care before making an application.Facebook Inc. is looking for a UX Research Manager with research, communication, and people management skills. You will oversee a team of world-class researchers across a key product vertical and multiple research disciplines.Responsibilities

Build and manage high-performing teams with researchers of different disciplines.Independently manage day-to-day activities and complex situations. Identify problems and solutions around escalations.Set clear expectations and goals for direct reports and the collective team while holding individuals and the team accountable for success.Build and develop a research toolkit that extends across all levels of complexity.Successfully partner with other research teams across the Facebook Inc. organization.Become a trusted, strategic partner to product stakeholders by communicating and demonstrating the value of user research, and delivering insights that lead to demonstrable business value.Partner with the recruiting organization to build diverse teams and inclusive environments.Provide clear, actionable feedback and support to develop and grow individuals.Work closely with underperformers to help them meet expectations.Determine team composition, placement decisions, and hiring strategy.Resource Allocation - ensure we are always focusing on the highest priority things, focusing both on short-term needs as well as looking ahead to the next big challenge.Lead and oversee primary and secondary research that better understands users and their needs on and off Facebook, to help us improve our Search experience.Act as a thought leader in the domain of research while advocating for the people who could use our products.Minimum Qualifications

Bachelor’s degree or experience conducting UX research with meaningful business impact.7+ years of experience conducting and/or studying research post-Bachelor’s degree.Experience directly conducting primary research (either qualitative or quantitative) end-to-end (i.e., designing, fielding, analyzing, and reporting out data).Track record of translating research into business impact.Experience working with a variety of cross-functional peers and stakeholders (e.g., product managers, data scientists, designers, engineers, policy, communications, marketing).Expertise in standard statistical analysis (e.g., descriptives, t-test, ANOVA, modeling, logistic regression) and programming languages (such as SAS, R/Stata, Python, SQL/Hive).Proficiency with SQL.Experience developing surveys, with a particular focus on product evaluation and long-term product measurement.Preferred Qualifications

Experience with business products, business insights, and product development.10+ years of UX research experience.Experience working in Generative AI and/or Search.Compensation $163,000/year to $226,000/year + bonus + equity + benefits. Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity, or sales incentives, if applicable. In addition to base compensation, Meta offers benefits.About Meta Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram, and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology.Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-ext@fb.com.

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