Capital One Financial Corporation
Sr. Manager, Product Manager, Enterprise Marketing & Messaging
Capital One Financial Corporation, Long Island City, New York, United States, 11101
Sr. Manager, Product Manager, Enterprise Marketing & Messaging
Submit your CV and any additional required information after you have read this description by clicking on the application button.Locations: Richmond, VA | San Francisco, CA | McLean, VA | New York, NY
Time Type: Full time
Posted on: Posted 2 Days Ago
Job Requisition ID: R193052
Product Management
Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology.
Do you dream of more elegant and intuitive products and customer experiences? Do you want to be the one who introduces change to help tens of millions of customers make smarter financial choices? Do you want to change the way people manage their money? You have to ask yourself... do you feel like making an impact?
In this role, you’ll be expected to demonstrate proficiency in four key areas:
Human Centered
You’ll lead sourcing and synthesis of customer discovery efforts to understand customer needs to drive the long term vision for your product.
You’ll turn these customer insights into actionable strategies that will define the priorities for your team and rally your stakeholders to your vision.
Business Focused
You’ll own and prioritize the long-term (12-18 months) product roadmap to deliver on business outcomes, working closely with a cross-functional team to ensure that all the right resources are aligned to ensure success.
You’ll define KPIs for your product and will be responsible for measuring and tracking those measures, with an eye to adjusting and refining your roadmap as the data dictates.
Technology Driven
You’ll have an end-to-end understanding of your product and how it fits into the larger ecosystem to be able to anticipate impacts from changes in other parts of the business.
You’ll work closely with tech leadership and architecture to understand the tradeoffs of technical decisions and how they impact the customer experience your team will deliver.
Transformational Leadership
You’ll rally your teams and senior stakeholders to your product vision and proactively leverage relationships throughout the ecosystem to align to your vision and influence prioritization across partner teams.
You’ll be responsible for attracting and retaining top talent to your team and mentoring and developing associates on their product career.
As part of the Enterprise Marketing & Messaging Team, you’ll have access to:
Creating innovative strategies that scale our marketing technology stack.
Collaborating with stakeholders across the enterprise to transform our consumer messaging capabilities.
Leveraging data, machine learning & omni-channel messaging platforms to enhance our consumer experience.
We want you if you are:
Intellectually Curious:
You ask why, explore, and are not afraid to blurt out your ideas or follow an email chain for weeks to find someone with an answer.
Communicator & Influencer:
You can communicate complex ideas clearly regardless of your audience.
Do-er:
You’re biased toward action, try things, and can get around roadblocks while staying focused on your goals.
Passionate & Customer Focused:
You care about growing others and bringing them together around what’s possible.
Learner:
You have an appetite to learn new things or new technologies.
Team Player:
You enjoy working with diverse people and driving the team toward a common goal.
Basic Qualifications:
Bachelor’s Degree or military experience.
At least 5 years of experience in digital product management.
At least 3 years of experience in marketing or messaging strategy.
Preferred Qualifications:
Bachelor’s Degree in Computer Science or Engineering.
MBA or Master’s degree.
3+ years of experience in 3rd party marketing platforms.
3+ years of experience in Agile product management.
Note:
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location:
New York City (Hybrid On-Site): $199,100 - $227,200
San Francisco, California (Hybrid On-Site): $210,900 - $240,700
This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace.
#J-18808-Ljbffr
Submit your CV and any additional required information after you have read this description by clicking on the application button.Locations: Richmond, VA | San Francisco, CA | McLean, VA | New York, NY
Time Type: Full time
Posted on: Posted 2 Days Ago
Job Requisition ID: R193052
Product Management
Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology.
Do you dream of more elegant and intuitive products and customer experiences? Do you want to be the one who introduces change to help tens of millions of customers make smarter financial choices? Do you want to change the way people manage their money? You have to ask yourself... do you feel like making an impact?
In this role, you’ll be expected to demonstrate proficiency in four key areas:
Human Centered
You’ll lead sourcing and synthesis of customer discovery efforts to understand customer needs to drive the long term vision for your product.
You’ll turn these customer insights into actionable strategies that will define the priorities for your team and rally your stakeholders to your vision.
Business Focused
You’ll own and prioritize the long-term (12-18 months) product roadmap to deliver on business outcomes, working closely with a cross-functional team to ensure that all the right resources are aligned to ensure success.
You’ll define KPIs for your product and will be responsible for measuring and tracking those measures, with an eye to adjusting and refining your roadmap as the data dictates.
Technology Driven
You’ll have an end-to-end understanding of your product and how it fits into the larger ecosystem to be able to anticipate impacts from changes in other parts of the business.
You’ll work closely with tech leadership and architecture to understand the tradeoffs of technical decisions and how they impact the customer experience your team will deliver.
Transformational Leadership
You’ll rally your teams and senior stakeholders to your product vision and proactively leverage relationships throughout the ecosystem to align to your vision and influence prioritization across partner teams.
You’ll be responsible for attracting and retaining top talent to your team and mentoring and developing associates on their product career.
As part of the Enterprise Marketing & Messaging Team, you’ll have access to:
Creating innovative strategies that scale our marketing technology stack.
Collaborating with stakeholders across the enterprise to transform our consumer messaging capabilities.
Leveraging data, machine learning & omni-channel messaging platforms to enhance our consumer experience.
We want you if you are:
Intellectually Curious:
You ask why, explore, and are not afraid to blurt out your ideas or follow an email chain for weeks to find someone with an answer.
Communicator & Influencer:
You can communicate complex ideas clearly regardless of your audience.
Do-er:
You’re biased toward action, try things, and can get around roadblocks while staying focused on your goals.
Passionate & Customer Focused:
You care about growing others and bringing them together around what’s possible.
Learner:
You have an appetite to learn new things or new technologies.
Team Player:
You enjoy working with diverse people and driving the team toward a common goal.
Basic Qualifications:
Bachelor’s Degree or military experience.
At least 5 years of experience in digital product management.
At least 3 years of experience in marketing or messaging strategy.
Preferred Qualifications:
Bachelor’s Degree in Computer Science or Engineering.
MBA or Master’s degree.
3+ years of experience in 3rd party marketing platforms.
3+ years of experience in Agile product management.
Note:
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location:
New York City (Hybrid On-Site): $199,100 - $227,200
San Francisco, California (Hybrid On-Site): $210,900 - $240,700
This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace.
#J-18808-Ljbffr