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City of Lakeland

Marketing Manager - RP Funding Center

City of Lakeland, Lakeland, Florida, United States, 33809


Marketing Manager - RP Funding Center

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Marketing Manager - RP Funding Center

Salary

$58,361.86 - $87,542.79 Annually

Location

Lakeland, FL

Job Type

Full Time Regular

Job Number

205005-02

Department

RP Funding Center

Division

RPFC Marketing Staff 0509300000

Opening Date

09/05/2024

Closing Date

Continuous

FLSA

Exempt

Bargaining Unit

NA

Description

Benefits

Questions

GENERAL DESCRIPTION OF CLASS

This position requires responsible, professional work in marketing, event publicity, promotion, and advertising of the RP Funding Center, its events, facilities, and services. Work involves interaction with institutional advertisers, event promoters, and legislative organizations, negotiating service trade agreements, and developing advertising and marketing strategies. Position is responsible for the oversight of Marketing Associate. Work is carried out under the supervision of the RP Funding Center Director and Marketing & Sales Manager and is reviewed periodically by conferences, reports, and results achieved.

Please attach a Marketing Portfolio at time of application.

This posting will close after the receipt of the first 15 qualified applicants or

1 week (Thursday, September 12, 2024, at 4PM), whichever comes first.

ESSENTIAL FUNCTIONS

Manages and supervises direct report.

Assists with developing and maintaining the annual marketing department budget

Assists with developing and implementing an effective annual marketing plan for the venue that increases local, regional, and national awareness, ticket sales, and event revenue and creates a positive facility image.

Evaluates current marketing efforts continually to ensure the greatest return on investments and the most efficient use of the venue's assets.

Supports and/or directs aspects of the venue's marketing activities, including but not limited to advertising, public relations, social/digital campaigns, ticket sales, venue branding, and collateral materials.

Negotiates contract rates with media and approves and processes marketing-related billings.

Compiles and releases press materials and coordinates press functions, artist relations, and event hospitality.

Maintains media resource list and issues press credentials.

Plans and manages public relations and internal communication programs designed to create and maintain a favorable public image.

Schedules and supervises promotional activities, including print and broadcast production and buying, social media platforms, and collateral materials.

Supports maintaining and developing the venue's websites and social media pages.

Develops and maintains 3rd party partnerships. Responsible for acquiring new event and venue sponsorships, including negotiating contract details.

Assists event promoters in marketing efforts and artists' experience for touring acts.

Supports efforts in creating strategies to increase event ticket sales, including group sales.

Responds to non-ticket-related venue complaints and is an intermediary between venue, patrons, and promoters.

Works with area organizations to enhance outside marketing efforts (i.e., Visit Central Florida, In-House Catering team, and area hotels)

Remains current on national trends in the industry and local market changes to best serve the venue's mission.

Provides timely updates and status reports to superiors.

May be required to work alternate hours as necessary for the efficient operation of the department.

Position designated as Mission Critical by Department Director.

ADDITIONAL FUNCTIONS:

Business-related travel within and outside the state, including attending industry and event-related consumer/trade functions, meetings, conferences, and educational forums.

May function as a duty manager.

Performs related work as required.

QUALIFICATIONS (EDUCATION, TRAINING AND EXPERIENCE)

Bachelor's degree from an accredited four (4) year college or university in Marketing, Event Management, Advertising, Communications, or other related field.

Five (5) years of experience in marketing or advertising, preferably within the entertainment and sports industry and/or event venue management.

Experience in Graphic Design using Photoshop and/or Illustrator.

An equivalent combination of education, training, and experience that provides the necessary knowledge, skills, abilities, and other competencies necessary for success in the target position may be considered.

SPECIAL REQUIREMENTS:

Experience in photography and videography preferred

Must possess a valid driver's license.

Must maintain a valid telephone number.

KNOWLEDGE, SKILLS, ABILITIES

Considerable knowledge of marketing techniques, including public relations and event promotion.

Knowledge of advertising design, including the elements needed to build and create marketing campaigns.

Knowledge of public venue (convention center, theatre, and arena) operation, including areas outside of marketing.

Considerable knowledge of local media, including radio, television, and print.

Considerable knowledge of social media and digital advertising strategies.

General knowledge of computers and computer graphics software.

Excellent communication skills, both verbally and in writing.

Proven industry contacts within the hospitality, convention, tourism, and meeting planning industries.

Ability to establish and maintain effective working relationships with co-workers, other city employees, and the public.

Ability to supervise and motivate staff.

Ability to prioritize multiple projects and meet deadlines.

Working knowledge of Microsoft Office.

WORKING ENVIRONMENT/PHYSICAL REQUIREMENTS:

Requires sedentary work that involves walking or standing some of the time, exerting up to twenty (20) pounds of force regularly, and routine keyboard operations.

The job risks exposure to no significant environmental hazards.

The job requires normal visual acuity, field of vision, hearing, speaking, color perception, sense of smell, depth perception, and texture perception.

All City of Lakeland positions are subject to testing (e.g. written, oral, performance, computerized, interview and/or any combination). Candidates selected for testing will be notified via email or telephone. Please check your email and telephone messages regularly, including "junk" folders. Test times and locations to be announced.

THE CITY OF LAKELAND IS AN EQUAL OPPORTUNITY/EQUAL ACCESS EMPLOYER AND A DRUG FREE WORKPLACE

City of Lakeland

2024 Summary Sheet

Annual Leave

Annual leave is accumulated bi-weekly and based upon years of service as follows:

Annual leave may be taken as earned by employees hired after January 1, 1989. Employees hired prior to that date use annual leave within the calendar year following the year the leave is earned. All employees may carry over up to a maximum of twenty (20) days at the end of the calendar year. Regular part-time employees who work at least twenty (20) hours per week accrue annual leave at the rate of four (4) hours per month.*

Sick Leave

Sick rate is accrued biweekly based upon years of service and standard hour classification. Eligible for use as soon as earned. Regular part-time employees who work at least twenty (20) hours per week accrue sick leave at the rate of four (4) hours per month.

*NOTE: REGULAR employees with a working day other than eight (8) hours, please contact your supervisor regarding these policies.

Sick Leave Pool

Allows employees to receive sick leave benefits in cases involving catastrophic or long-term illnesses or injuries after all personal leave time has been depleted. Regular full-time employees contribute eight (8) hours and Regular part-time employees contribute four (4) hours on an annual basis. Employees must have completed one full year of service on or before December 31st of the calendar year enrollment; and have accumulated at least forty (40) hours of sick time (twenty (20) hours for Regular part-time employees). Participation in this program is voluntary.

For more information contact Amanda Kaiser at 834-8768

Family & Medical Leave

Federal legislation guarantees up to twelve (12) weeks per year off work under certain circumstances outlined in the policy manual. The employees must have been employed by the City for at least twelve (12) months and have at least 1,250 hours of service during the 12-month period before the requested leave. The City will continue its group life and health insurance for an employee on leave at the same level and under the same conditions that existed while the employee was working.

For more information contact Dawn Justice at 834-6038.

Pension Plan

Provision for retirement income requiring mandatory participation for full-time regular employees.

Defined Benefit Plan:

Plan C Employee 3.12%

Employer 15.64%

OR

Defined Contribution Plan:

Executives, New Hires aged 52 and older, and Fire/Police Recruits

Employee 8.5% or 11% per election upon hire

Employer 15.39%

Deferred Compensation 457 Plan:

A voluntary plan that is invested in mutual funds. The Employees' Pension Board performs the due diligence on the mutual funds. Employees may reallocate their account at any time.

Maximum contribution for 2024 is $23,000; employees aged 50 or older can also add a "catch-up" amount of $7,500. Additionally, a match of up to 5% of salary is offered by the City in Plan C.

Holidays

Twelve (12) holidays, includes one (1) personal floating holiday to be used at any time after three (3) months of employment and prior to the end of the calendar year.

Funeral Leave

Up to three (3) days off with pay due to death of an immediate family member (as defined in the policy manual). Up to four (4) hours off with pay may be obtained through supervisor approval to attend local funeral services of persons other than immediate family.

Jury/Witness Duty

Employees required to serve on jury duty will be relieved of responsibility for their regular work shift or portion thereof and receive full pay while serving. All fees received for such service may be retained by the employee. Employees subpoenaed to any civil or criminal court proceeding, which employee is not personally or monetarily interested, shall be paid as if engaged in regular work activities.

Military Leave

Allows for up to 240 hours in any one calendar year for annual military training without loss of pay or benefits for any employee in some type of reserve status for the United States Armed Forces. (see policy manual for additional information).

Maternity Leave

Refer to Family & Medical Leave for those employees who qualify. Others may take up to three (3) months leave of absence available upon approval of the Department Head. Employees may opt to utilize any combination of paid (sick or annual leave) or unpaid leave.

Leave of Absence Without Pay

Written requests are subject to approval by Department Head and City Manager or designee for less than ninety (90) days. Requests for more than ninety (90) days also require Civil Service Board approval for employees in a Civil Service classification.

Longevity Pay

Tuition Reimbursement

Program provides employees up to $2,500 per fiscal year (October 1 through September 30) for reimbursement of tuition of approved college, university, vocational, or correspondence classes upon completion with a grade of "C" or better in credit courses only. Full reimbursement is given for courses and fees, upon approval. The program does not include reimbursement for cost of books, supplies or other related expenses.

For more information, contact Sue Cook at 834-6844.

Suggestion Awards

A program designed to provide a consistent and organized method for employees to submit and be rewarded for constructive ideas for improvement. Maximum award is $1000.

For additional information, contact Kathy McNelis at 834-6348.

Direct Deposit of Paycheck (refer to handout in new employee folder)

An account must be established with the institution of your choice prior to signing up for direct deposit.

Uniforms/Equipment

Uniforms issued at no cost to employees for those job classifications which require them. Equipment is issued to employees at either no cost or discounted cost depending upon job classification.

Parking

Free while at work.

Break Periods

Employees may be permitted two (2), fifteen (15) minute breaks during the workday. The time shall be at the discretion of the supervisor.

For Information on Health Insurance, Dental, Vision, and Life Insurance please contact Benefits at 834-6797.

For Information on Retirement Benefits, contact the Retirement Services Department at 834-8765 or 834-8797.

For Information on Firefighter and Police Officer Retirement Benefits, contact Foster & Foster at 239-333-4872.

01

Please indicate your highest level of education.

Less than a High School Diploma or GED

High School Diploma or GED

Some College - less than 30 credit hours

Some College - 30 credit hours, but less than 60 credit hours

Associate's Degree or 60 credit hours

90 Credit Hours

Bachelor's Degree or 120 credit hours

Master's Degree

Doctorate Degree

02

How many years of experience do you have in marketing or advertising, preferably within the entertainment and sports industry and/or event venue management?

No experience

Some experience, but less than 1 year

At least 1 year, but less than 3 years

At least 3 years, but less than 5 years

At least 5 years, but less than 11 years

At least 11 years, but less than 14 years

At least 14 years, but less than 17 years

17 years of more

03

Please provide a narrative supporting your answer to the above question. Be sure to include specific job title(s), job duties, organization(s) and the dates where the work was performed. Note: The employers and dates of employment you list here must also be included in the "Work Experience" section of this job application.

04

Please describe your experience in Graphic Design using Photoshop and/or Illustrator. If none, please type N/A.

05

By clicking "Yes" below, I understand that all relevant work experience MUST be entered in the "Work Experience" section on my application. In addition, all current City of Lakeland employees must list all previous City of Lakeland work experience in the "Work Experience" section of the application. Failure to complete the "Work Experience" section will disqualify you from the application process.

Yes

No

Required Question

Agency

City of Lakeland, Civil Service

Address

500 N Lake Parker Avenue Lakeland, Florida, 33801

Phone

(863)834-8790

Website

http://www.lakelandgov.net/employmentservices