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Amica Insurance

Senior UX Designer (Hybrid)

Amica Insurance, Lincoln, Rhode Island, us, 02865


Senior UX Designer - Hybrid (Marketing & Communications)50 Amica Way, Lincoln, RI 02865

Thank you for considering Amica as part of your career journey, where

your future is our business .

At Amica, we strive to build a culture of belonging where employees are encouraged to share their unique experience to enrich our workplace, strengthen our company's mission and broaden our vision of what's possible. We're focused on creating a workplace that works for all. We'll continue to provide training, guidance, and resources to make Amica a true place of belonging for all employees. Want to learn more about our commitment to diversity, equity, and inclusion? Visit our DEI page to read about it!

As a mutual company, our people are our priority. We seek differences of opinion, life experience and perspective to represent the diversity of our policyholders and achieve the best possible outcomes.

This position is hybrid and requires onsite days at our Lincoln, RI campus.

This role does not currently offer employment visa sponsorship.

The Senior User Experience Designer will be responsible for designing and optimizing the user experience of Amica.com. You will create best-in-class user experiences through effective information architecture, interaction design and visual design. This role will conduct research and leverage user research tools to inform solutions. You will work closely with stakeholders to understand project requirements and create solutions that enhance the digital user experience, deliver on our brand promise and meet our users' needs. The ideal candidate is an independent self-starter, driven team player who embraces our user-centric vision and helps to facilitate change. The Senior User Experience Designer will be part of Marketing & Communications team and be a key creative influencer for multiple projects and initiatives, ultimately playing a critical role in growing Amica.com.

Responsibilities:Successfully deliver intuitive and impactful digital experiences, prioritizing a user-centered approach.Responsible for Amica.com UX design deliverables and ensuring that they adhere to corporate style and branding guidelines.Ensure digital experiences are intuitive, user-friendly, and meet the needs and expectations of the target audience.Lead UX projects of all sizes and complexity.Collaborate with cross-functional teams to translate concepts into front-end specifications creating user flows, wireframes, mockups, visual designs and interactive prototypes that lead to intuitive user experiences.Consistently connect and collaborate with our enterprise UX team to ensure consistently across all user touch points.Conduct user research and usability testing to identify user pain points and opportunities and validate concepts.Serve as a subject matter expert in UX and foster best practices, stay on top of emerging trends and technologies and incorporate them into our processes and methodologies.Analyze user research data and trends to identify opportunities.Monitor both Amica's and our competitors' online activities to suggest enhancements and use data and research to inform UX direction.Contribute to emerging team processes and deliverables including evolving UX standards.Requirements:

6+ years of experience in UX design, with a focus on digital experiences.Insurance or financial services industry experience a plus.A portfolio demonstrating experience with user-centric thinking, and a clear grasp of visual design (e.g. process flows, wireframes, prototypes, mockups, etc.)Proficiency in tools associated with web design work.Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams and stakeholders.Highly organized and detail oriented with ability to quickly organize and manage multiple efforts.Working knowledge and understanding of user-centered design concepts and best practices, and user-centered research methods and best practices.Familiarity with WCAG accessibility guidelines and best practices is preferredTotal Rewards:

Medical, dental, vision coverage, short- and long-term disability, and life insurancePaid Vacation - you will receive at least 13 vacation days in the first 12 months, amounts could be greater depending on the role. While able to use prior to accrual, vacation time will accrue monthly.Holidays - 14 paid holidays observedSick time - 6 days sick time at hire, 6 additional days sick time at 90 days of employmentGenerous 401k with company match and immediate vesting. Additionally, annual 3% non-elective employer contributionAnnual Success Sharing Plan - Paid to eligible employees if company meets or exceeds combined ratio, growth and/or service goalsGenerous leave programs, including paid parental bonding leaveStudent Loan Repayment and Tuition Reimbursement programsGenerous fitness and wellness reimbursementEmployee community involvementStrong relationships, lifelong friendshipsOpportunities for advancement in a successful and growing company

Amica conducts background checks which includes a review of criminal, educational, employment and social media histories, and if the role involves use of a company vehicle, a motor vehicle or driving history report. The background check will not be initiated until after a conditional offer of employment is made and the candidate accepts the offer. Qualified applicants with arrest or conviction records will be considered for employment.

The safety and security of our employees and our customers is a top priority. Employees may have access to employees' and customers' personal and financial information in order to perform their job duties. Candidates with a criminal history that imposes a direct or indirect threat to our employees' or customers' physical, mental or financial well-being may result in the withdrawal of the conditional offer of employment.

About Amica

Amica Mutual Insurance Company is America's oldest mutual insurer of automobiles. A direct national writer, Amica also offers home, marine and umbrella insurance. Amica Life Insurance Company, a wholly owned subsidiary, provides life insurance and retirement solutions. Amica was founded on the principles of creating peace of mind and building enduring relationships for and with our exceptionally loyal policyholders, a mission that thousands of employees in offices nationwide share and support.

Equal Opportunity Policy: All qualified applicants who are authorized to work in the United States will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, family status, ethnicity, age, national origin, ancestry, physical and/or mental disability, mental condition, military status, genetic information or any other class protected by law. The Age Discrimination in Employment Act prohibits discrimination on the basis of age with respect to individuals who are 40 years of age or older. Employees are subject to the provisions of the Workers' Compensation Act.

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