Tata Consultancy Services
Trainer - OTT Media Services
Tata Consultancy Services, New York, New York, United States,
TCS , a global leader in IT services, consulting, and business solutions, leverages technology for business transformation and helps catalyze change.
I. JOB SUMMARY
Training Program DevelopmentClassroom train new hires or cross hires when required.Collaborate with all stakeholders to create an effective Training program.Analyze, track and report out efficiency of Training.Identify training needs of individuals requiring improvement in production.
II. PRINCIPAL DUTIES AND RESPONSIBILITIES (ESSENTIAL FUNCTIONS)
Design and develop training curricula for media, OTT and related productsCreate training materials, including manuals, presentations, and interactive modulesTailor training programs to meet the specific needs of different audiences, including internal teams and external clients.Conduct training sessions through various mediums, including in-person, virtual, and on-demand formats.Use effective teaching methodologies to ensure engagement and knowledge retention.Provide one-on-one coaching and support as neededAssess the effectiveness of training programs through feedback and performance metrics.Continuously update and improve training content based on industry trends and feedback.Stay current with new developments in media, OTT, and related products.Work closely with subject matter experts, product managers, and other stakeholders to ensure training content is accurate and up to date.Partner with HR and Management to identify training needs and develop strategic training plans.
III. WORK EXPERIENCE
Graduate / associate degree.Minimum of 3 years of experience in the Media / OTT / Entertainment IndustryMinimum of 5 to 7 years prior experience of training in a classroomExperience in designing and delivering comprehensive training programs.Willing to work on weekends and any 8-hour shift between 8am to 1am
IV. KNOWLEDGE, SKILLS AND ATTRIBUTES
Excellent training design and delivery skillsAbility to tailor training programs to meet the needs of different audiences.Strong communication and interpersonal skillsAbility to work independently and as part of a team.Commitment to continuous learning and development
I. JOB SUMMARY
Training Program DevelopmentClassroom train new hires or cross hires when required.Collaborate with all stakeholders to create an effective Training program.Analyze, track and report out efficiency of Training.Identify training needs of individuals requiring improvement in production.
II. PRINCIPAL DUTIES AND RESPONSIBILITIES (ESSENTIAL FUNCTIONS)
Design and develop training curricula for media, OTT and related productsCreate training materials, including manuals, presentations, and interactive modulesTailor training programs to meet the specific needs of different audiences, including internal teams and external clients.Conduct training sessions through various mediums, including in-person, virtual, and on-demand formats.Use effective teaching methodologies to ensure engagement and knowledge retention.Provide one-on-one coaching and support as neededAssess the effectiveness of training programs through feedback and performance metrics.Continuously update and improve training content based on industry trends and feedback.Stay current with new developments in media, OTT, and related products.Work closely with subject matter experts, product managers, and other stakeholders to ensure training content is accurate and up to date.Partner with HR and Management to identify training needs and develop strategic training plans.
III. WORK EXPERIENCE
Graduate / associate degree.Minimum of 3 years of experience in the Media / OTT / Entertainment IndustryMinimum of 5 to 7 years prior experience of training in a classroomExperience in designing and delivering comprehensive training programs.Willing to work on weekends and any 8-hour shift between 8am to 1am
IV. KNOWLEDGE, SKILLS AND ATTRIBUTES
Excellent training design and delivery skillsAbility to tailor training programs to meet the needs of different audiences.Strong communication and interpersonal skillsAbility to work independently and as part of a team.Commitment to continuous learning and development