Offered.ai
Senior UX Content Designer - Security, Privacy & Identity
Offered.ai, Little Ferry, New Jersey, us, 07643
Why Mozilla?
Find out more about this role by reading the information below, then apply to be considered.Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox, the privacy-minded web browser, and Pocket, a service for keeping up with the best content online. Our work focuses on diverse areas including AI, social media, security, and more, while never losing our focus on our core mission – to make the internet better for people.About this team and role:As a Senior UX Content Designer (UX) at Mozilla, you’ll work with researchers, designers, product managers, and engineers to define, design, and iterate on the content strategy within Mozilla’s security and privacy products. You will advocate and craft the content for products, services, and systems that put the needs, desires, and aspirations of people at the center. You’ll work closely with other content strategists to deliver consistent, easy-to-understand experiences.What you’ll do:Collaborate with marketing, research, design, and product teams to understand requirements, identify users' content needs, and align on business goals.Advocate for content discovery and planning, ensuring the right content activities are prioritized and executed on cross-functional teams.Test and refine content based on analytics, user feedback, and other performance data.Advocate for people-centric best practices and products.Align with designers and marketing to build connected content experiences, including messaging strategy and voice and tone, across the customer journey.What you’ll bring:5+ years experience as a UX content strategist, designer, or writer.A portfolio that showcases your UX writing, problem-solving, and impact.Ability to translate complex concepts into content that is clear, concise, and human.Ability to develop copy in a unified voice that adheres to established style guidelines.An understanding of user experience and content optimization principles across channels (web, email, and social media) and devices.Demonstrate an ability to think strategically and work with various forms of input from critique, user testing, and market feedback.Experience in a product-focused environment.Self-starter who thrives on responsibility and accountability.Flexible, efficient, and comfortable with ambiguity and able to move quickly from planning to execution.Passionate about ethical and people-centered design.Extras (not required yet great plus):Experience creating content with respect to privacy and security products.Experience creating content for account management or payment processes.Experience participating in user testing.Proficiency or fluency in languages other than English (especially Spanish, Mandarin, Portuguese, or Arabic).Deep understanding of developing products that prioritize accessibility.What you’ll get:Generous performance-based bonus plans to all eligible employees.Rich medical, dental, and vision coverage.Generous retirement contributions with 100% immediate vesting.Quarterly all-company wellness days.Country-specific holidays plus a day off for your birthday.One-time home office stipend.Annual professional development budget.Quarterly well-being stipend.Considerable paid parental leave.Employee referral bonus program.Other benefits (varies by country).Commitment to diversity, equity, inclusion, and belonging:Mozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company’s core mission. We encourage applications from everyone, including members of all equity-seeking communities.We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process. Please contact us at
hiringaccommodation@mozilla.com
to request accommodation.We are an equal opportunity employer. Mozilla will not tolerate discrimination or harassment based on any characteristic covered by applicable laws.Hiring Ranges:US Tier 1 Locations: $123,000—$180,000 USDUS Tier 2 Locations: $112,000—$164,000 USDUS Tier 3 Locations: $103,000—$152,000 USD
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Find out more about this role by reading the information below, then apply to be considered.Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox, the privacy-minded web browser, and Pocket, a service for keeping up with the best content online. Our work focuses on diverse areas including AI, social media, security, and more, while never losing our focus on our core mission – to make the internet better for people.About this team and role:As a Senior UX Content Designer (UX) at Mozilla, you’ll work with researchers, designers, product managers, and engineers to define, design, and iterate on the content strategy within Mozilla’s security and privacy products. You will advocate and craft the content for products, services, and systems that put the needs, desires, and aspirations of people at the center. You’ll work closely with other content strategists to deliver consistent, easy-to-understand experiences.What you’ll do:Collaborate with marketing, research, design, and product teams to understand requirements, identify users' content needs, and align on business goals.Advocate for content discovery and planning, ensuring the right content activities are prioritized and executed on cross-functional teams.Test and refine content based on analytics, user feedback, and other performance data.Advocate for people-centric best practices and products.Align with designers and marketing to build connected content experiences, including messaging strategy and voice and tone, across the customer journey.What you’ll bring:5+ years experience as a UX content strategist, designer, or writer.A portfolio that showcases your UX writing, problem-solving, and impact.Ability to translate complex concepts into content that is clear, concise, and human.Ability to develop copy in a unified voice that adheres to established style guidelines.An understanding of user experience and content optimization principles across channels (web, email, and social media) and devices.Demonstrate an ability to think strategically and work with various forms of input from critique, user testing, and market feedback.Experience in a product-focused environment.Self-starter who thrives on responsibility and accountability.Flexible, efficient, and comfortable with ambiguity and able to move quickly from planning to execution.Passionate about ethical and people-centered design.Extras (not required yet great plus):Experience creating content with respect to privacy and security products.Experience creating content for account management or payment processes.Experience participating in user testing.Proficiency or fluency in languages other than English (especially Spanish, Mandarin, Portuguese, or Arabic).Deep understanding of developing products that prioritize accessibility.What you’ll get:Generous performance-based bonus plans to all eligible employees.Rich medical, dental, and vision coverage.Generous retirement contributions with 100% immediate vesting.Quarterly all-company wellness days.Country-specific holidays plus a day off for your birthday.One-time home office stipend.Annual professional development budget.Quarterly well-being stipend.Considerable paid parental leave.Employee referral bonus program.Other benefits (varies by country).Commitment to diversity, equity, inclusion, and belonging:Mozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company’s core mission. We encourage applications from everyone, including members of all equity-seeking communities.We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process. Please contact us at
hiringaccommodation@mozilla.com
to request accommodation.We are an equal opportunity employer. Mozilla will not tolerate discrimination or harassment based on any characteristic covered by applicable laws.Hiring Ranges:US Tier 1 Locations: $123,000—$180,000 USDUS Tier 2 Locations: $112,000—$164,000 USDUS Tier 3 Locations: $103,000—$152,000 USD
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