Oak Street Health
Design Manager
Oak Street Health, New Orleans, Louisiana, United States, 70123
Qualifications
7+ years of experience in user experience design, user interface design, visual or graphic design, information architecture, interaction design, human factors, and other related UX/UI disciplines3+ years of experience managing, leading, and mentoring UX teamsMust have a strong portfolio demonstrating past work experience and deliverables (e.g., visual designs, graphic designs, wireframes, user flows, site maps, research, etc.)Experience working with senior business and technology partnersExperience with all stages of the software development lifecycle in both traditional, waterfall and agileFamiliarity with design and prototyping tools, such as Adobe Products and FigmaFamiliarity with translating business objectives into actionable roadmaps for design teamsExperience managing and directing a cross-functional team on large-scale customer experience projectsDemonstrated abilities in systems thinking; ability to step back and see a project's larger ecosystem, with a focus on solutions that improve not just one feature but the entire user experienceExperience creating and managing detailed design documentation for developers and product managers and standards for teams to followActive contributor in group brainstorms who is comfortable expressing ideas, either informally or in more formal presentations, both to peers and senior stakeholdersPhenomenal written and verbal communication skills that inspire others and inject energy and enthusiasm into the organizationNote: An online digital portfolio with at least 5 project case studies is requiredUS work authorizationResponsibilities
As a Design Manager, you will advocate for a team of UX and UI designers and enable them to perform at the highest level in our industryYou will use your collaboration skills to set the standards and processes to ensure that every product we develop 'wows' our users with its ingenuity, intuitiveness, and functionTeam Member Development: You will hold 1-on-1 meetings with direct reports to support their career development, making sure each have an individual growth plan to realize their full potentialTeam Advocacy: You will advocate for the design discipline and ensure design strategy is considered in every stage of each projectHiring & Onboarding: You will grow the team by attracting and hiring talent and developing that talent for successProject Management: You will prioritize projects, time, and tasks to meet deadlines for and/or with their direct reportsYou will work with business partners to prioritize new features and customer experience improvements by advocating for the customer and providing user experience insightsTeam Process Improvement: You will collaborate with Product and Engineering managers to establish and evolve the design practice and process for the greater UX/UI teamProject Metrics and Data Analytics Tracking: You will work with product management, engineering, and product ops organizations to measure product usage using UX metrics and seek alignment on how product roadmap capabilities will move the needle on the key metricsDesign Documentation Quality: You will ensure team members document user experience solutions by reviewing presentations, user flows, wireframe specifications, visual comps, prototypes, and other necessary documentation to communicate the recommended user experience to stakeholders and development teamsDesign Review: You will maintain design quality by leading review sessions with work partners (business stakeholders, and development teams), UX team, and leadership to share design direction and gather feedbackCulture Establishment: You will ensure the design team is a great place to work through rituals, team-building activities, and encouraging positive feedbackLogistics: You will handle tasks such as acquiring technology, managing team travel, organize documentationOther duties as assignedBenefits
Mission-focused career impacting change and measurably improving health outcomes for medicare patientsPaid vacation, sick time, and investment/retirement 401K match optionsHealth insurance, vision, and dental benefitsOpportunities for leadership development and continuing education stipendsNew centers and flexible work environmentsOpportunities for high levels of responsibility and rapid advancement
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7+ years of experience in user experience design, user interface design, visual or graphic design, information architecture, interaction design, human factors, and other related UX/UI disciplines3+ years of experience managing, leading, and mentoring UX teamsMust have a strong portfolio demonstrating past work experience and deliverables (e.g., visual designs, graphic designs, wireframes, user flows, site maps, research, etc.)Experience working with senior business and technology partnersExperience with all stages of the software development lifecycle in both traditional, waterfall and agileFamiliarity with design and prototyping tools, such as Adobe Products and FigmaFamiliarity with translating business objectives into actionable roadmaps for design teamsExperience managing and directing a cross-functional team on large-scale customer experience projectsDemonstrated abilities in systems thinking; ability to step back and see a project's larger ecosystem, with a focus on solutions that improve not just one feature but the entire user experienceExperience creating and managing detailed design documentation for developers and product managers and standards for teams to followActive contributor in group brainstorms who is comfortable expressing ideas, either informally or in more formal presentations, both to peers and senior stakeholdersPhenomenal written and verbal communication skills that inspire others and inject energy and enthusiasm into the organizationNote: An online digital portfolio with at least 5 project case studies is requiredUS work authorizationResponsibilities
As a Design Manager, you will advocate for a team of UX and UI designers and enable them to perform at the highest level in our industryYou will use your collaboration skills to set the standards and processes to ensure that every product we develop 'wows' our users with its ingenuity, intuitiveness, and functionTeam Member Development: You will hold 1-on-1 meetings with direct reports to support their career development, making sure each have an individual growth plan to realize their full potentialTeam Advocacy: You will advocate for the design discipline and ensure design strategy is considered in every stage of each projectHiring & Onboarding: You will grow the team by attracting and hiring talent and developing that talent for successProject Management: You will prioritize projects, time, and tasks to meet deadlines for and/or with their direct reportsYou will work with business partners to prioritize new features and customer experience improvements by advocating for the customer and providing user experience insightsTeam Process Improvement: You will collaborate with Product and Engineering managers to establish and evolve the design practice and process for the greater UX/UI teamProject Metrics and Data Analytics Tracking: You will work with product management, engineering, and product ops organizations to measure product usage using UX metrics and seek alignment on how product roadmap capabilities will move the needle on the key metricsDesign Documentation Quality: You will ensure team members document user experience solutions by reviewing presentations, user flows, wireframe specifications, visual comps, prototypes, and other necessary documentation to communicate the recommended user experience to stakeholders and development teamsDesign Review: You will maintain design quality by leading review sessions with work partners (business stakeholders, and development teams), UX team, and leadership to share design direction and gather feedbackCulture Establishment: You will ensure the design team is a great place to work through rituals, team-building activities, and encouraging positive feedbackLogistics: You will handle tasks such as acquiring technology, managing team travel, organize documentationOther duties as assignedBenefits
Mission-focused career impacting change and measurably improving health outcomes for medicare patientsPaid vacation, sick time, and investment/retirement 401K match optionsHealth insurance, vision, and dental benefitsOpportunities for leadership development and continuing education stipendsNew centers and flexible work environmentsOpportunities for high levels of responsibility and rapid advancement
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