Staff Product Designer

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

If you would like to know a bit more about this opportunity, or are considering applying, then please read the following job information.With more than 7,700+ customers, we serve approximately 85% of the Fortune 500, and we're proud to be one of FORTUNE 100 Best Companies to Work For and World's Most Admired Companies.Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.Job Description

Team & RoleAt ServiceNow, we embrace representation in and from all professional and personal backgrounds and cultures. This diversity inspires passion and creativity among our teams and propels innovation in our products. This role is part of our Product Design team that uses their superpower of empathizing, understanding, and applying our users’ and customers’ needs, with the mission to create product experiences they love. Our designers come from a diverse set of skills and backgrounds - design systems, visual, interaction, content, and product design. At ServiceNow, design has a very intentional seat at the table, so our team collaborates closely with both engineering and product management from the get-go.You get to lead large, complex initiatives and deliver world-class experiences that influence product strategy and transform how people work around the world.You drive end-to-end product experiences that consider user and product ecosystems, workflow, and design patterns.You develop frameworks and principles to standardize and guide cross-team work.You will lead collaborative projects or work streams with multidisciplinary teams to deliver experiences that resonate with our users.You will share knowledge and expertise with others across the company to elevate colleagues, teams, and community of practice.Qualifications

Preferred Qualifications:7+ years of relevant design experience.An inspiring portfolio demonstrating the ability to distill complex problems into elegant, holistic solutions based on human-centered design and research data.Experience in developing frameworks and principles to standardize and guide cross-team work and successfully bring a product design from conception to launch with minimal supervision.A growth mindset, actively broadening areas of inquiry and learning, and seeking new opportunities and challenges.Ability to articulate and champion design solutions based on human-centered design principles and research data while influencing product experience strategy across a particular business unit or product line.Basic QualificationsBA/BS degree or higher in Design, Design Communication, Human-Computer Interaction, or equivalent combination of education and experience in other related fields.Experience participating in the complete product development lifecycle of web and/or software applications.Experience in user experience design or industry experience (corporate, software, web or agency).

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