Williams-Sonoma, Inc.
Lead Designer (Key Holder) | Full-Time, Seattle - Rejuvenation
Williams-Sonoma, Inc., Seattle, Washington, us, 98127
We hope you're interested in building a home with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply.
While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required.About the Team
Our mission is to enhance the quality of our customers’ lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility.
Overview of the Assistant Manager, OMNI Operations role
You will be driving incremental sales and ensuring profitability through the effective management of in-store order fulfillment via Omni channels. You will support the management team in achieving goals by providing World-Class service. Serve as a role model for building relationships with guests. You will maintain presence through store supervision to ensure appropriate staff coverage in all areas of the store.
Responsibilities
Lead customer fulfillment across all channels leveraging all services (order pick up, outgoing shipment, Unpaid hold management, Home Delivery, Installation)
Identify, execute and maintain shipping in and shipping out lanes in the stock room. Utilize additional pop-up tables, carts and or baker’s racks as needed.
Ensure effective stockroom organization and supplies to maximize efficiency, safety and productivity to support salesfloor replenishment and Omni fulfillment.
Perform regular audits and daily reconciliations (UPS, DIAR, Markdown Audit Report) and establish daily disciplines to eliminate shrink (lost cartons, mis-picks, MOS, returns, RTVs).
Champions all safety best practices. Maintains and executes all safety binder requirements: hosting monthly safety meetings, ensuring tools and resources (ladders, box cutters, etc.) are in working condition, and ensures all associates have completed ladder safety training.
Create and ensure a positive environment where all associates are treated fairly and with dignity in accordance with our People-First Philosophy.
Criteria
Excellent communication, organization and leadership skills.
Superior critical thinking skills to creatively identify challenges and develop action plans in a timely manner.
Great time management skills and ability to execute multiple tasks and appropriately manage competing priorities.
Ability to independently lead self and others to achieve results.
2-3 years of previous retail sales experience or management experience in a customer service related field. Omni channel fulfillment experience a plus!
Physical Requirements
Must be able to be mobile on the sales floor for extended periods of time.
Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques.
Full time associates are expected to have open availability to meet the needs of the business.
Part-Time Flex associates must be available to work a
minimum
of 15 hours per week, including two regularly scheduled shifts on the weekend (Saturday and Sunday) and two during the week (Monday to Friday). Associates must be available for annual inventory and the entire holiday season (November and December). Weekend availability cannot fall on the same day; an associate must be available on two separate days (Saturday and Sunday).
Our Mission Around Diversity, Equity & Inclusion
We firmly believe that working in a culture focused on diversity, equity, and inclusion spurs innovation, creates healthy and high-performing teams, and delivers superior customer experiences. We will create and nurture a global company culture where we confidently bring our authentic selves to work every day: where the only criteria for advancement are the quality of our work, the contributions we make to our teams and the business, and our ability to lead; and where our individual differences—whatever they may be—are valued, explored and appreciated.
Here at Rejuvenation…
We are passionate about creating spaces of warmth and welcome. We envision a world where products are
thoughtfully
crafted and
designed to last a lifetime —for our earth, for our community, for our home. With our handcrafted custom lighting and our all brass hardware we are committed to bringing the best into your home. Our full line of furniture, textiles, décor, lighting and hardware gives our designers a way to create intentional spaces for every home.
Benefits Just for You
Depending on your position and your location, here are a few highlights of what you might be eligible for:
A generous discount on all Williams-Sonoma, Inc. brands.
A 401(k) plan and other investment opportunities.
A wellness program that supports your physical, financial and emotional health.
Paid vacations and holidays (full-time).
Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time).
This role offers a competitive compensation package including pay and benefits. Pay is based on several factors including but not limited to education, work experience, certifications, geographic location, etc. The anticipated pay range for this role will be $20 - $23 per hour.
Your Journey in Continued Learning
Individual development plans and career pathing conversations.
Annual performance appraisals.
Cross-brand and cross-functional career opportunities.
Online learning opportunities through brand-specific resources and WSI University.
Leadership development opportunities.
#J-18808-Ljbffr
While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required.About the Team
Our mission is to enhance the quality of our customers’ lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility.
Overview of the Assistant Manager, OMNI Operations role
You will be driving incremental sales and ensuring profitability through the effective management of in-store order fulfillment via Omni channels. You will support the management team in achieving goals by providing World-Class service. Serve as a role model for building relationships with guests. You will maintain presence through store supervision to ensure appropriate staff coverage in all areas of the store.
Responsibilities
Lead customer fulfillment across all channels leveraging all services (order pick up, outgoing shipment, Unpaid hold management, Home Delivery, Installation)
Identify, execute and maintain shipping in and shipping out lanes in the stock room. Utilize additional pop-up tables, carts and or baker’s racks as needed.
Ensure effective stockroom organization and supplies to maximize efficiency, safety and productivity to support salesfloor replenishment and Omni fulfillment.
Perform regular audits and daily reconciliations (UPS, DIAR, Markdown Audit Report) and establish daily disciplines to eliminate shrink (lost cartons, mis-picks, MOS, returns, RTVs).
Champions all safety best practices. Maintains and executes all safety binder requirements: hosting monthly safety meetings, ensuring tools and resources (ladders, box cutters, etc.) are in working condition, and ensures all associates have completed ladder safety training.
Create and ensure a positive environment where all associates are treated fairly and with dignity in accordance with our People-First Philosophy.
Criteria
Excellent communication, organization and leadership skills.
Superior critical thinking skills to creatively identify challenges and develop action plans in a timely manner.
Great time management skills and ability to execute multiple tasks and appropriately manage competing priorities.
Ability to independently lead self and others to achieve results.
2-3 years of previous retail sales experience or management experience in a customer service related field. Omni channel fulfillment experience a plus!
Physical Requirements
Must be able to be mobile on the sales floor for extended periods of time.
Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques.
Full time associates are expected to have open availability to meet the needs of the business.
Part-Time Flex associates must be available to work a
minimum
of 15 hours per week, including two regularly scheduled shifts on the weekend (Saturday and Sunday) and two during the week (Monday to Friday). Associates must be available for annual inventory and the entire holiday season (November and December). Weekend availability cannot fall on the same day; an associate must be available on two separate days (Saturday and Sunday).
Our Mission Around Diversity, Equity & Inclusion
We firmly believe that working in a culture focused on diversity, equity, and inclusion spurs innovation, creates healthy and high-performing teams, and delivers superior customer experiences. We will create and nurture a global company culture where we confidently bring our authentic selves to work every day: where the only criteria for advancement are the quality of our work, the contributions we make to our teams and the business, and our ability to lead; and where our individual differences—whatever they may be—are valued, explored and appreciated.
Here at Rejuvenation…
We are passionate about creating spaces of warmth and welcome. We envision a world where products are
thoughtfully
crafted and
designed to last a lifetime —for our earth, for our community, for our home. With our handcrafted custom lighting and our all brass hardware we are committed to bringing the best into your home. Our full line of furniture, textiles, décor, lighting and hardware gives our designers a way to create intentional spaces for every home.
Benefits Just for You
Depending on your position and your location, here are a few highlights of what you might be eligible for:
A generous discount on all Williams-Sonoma, Inc. brands.
A 401(k) plan and other investment opportunities.
A wellness program that supports your physical, financial and emotional health.
Paid vacations and holidays (full-time).
Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time).
This role offers a competitive compensation package including pay and benefits. Pay is based on several factors including but not limited to education, work experience, certifications, geographic location, etc. The anticipated pay range for this role will be $20 - $23 per hour.
Your Journey in Continued Learning
Individual development plans and career pathing conversations.
Annual performance appraisals.
Cross-brand and cross-functional career opportunities.
Online learning opportunities through brand-specific resources and WSI University.
Leadership development opportunities.
#J-18808-Ljbffr