Lumen
Sr Lead Design Thinking Consultant
Lumen, Honolulu, Hawaii, United States, 96814
Lumen Sr Lead Design Thinking Consultant Honolulu, Hawaii Apply Now Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.
You can get further details about the nature of this opening, and what is expected from applicants, by reading the below.Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year.We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.The RoleAccountable to oversee transitioning new and changed services into supported environments, including release planning, building, testing, evaluation and deployment. Transition of all services into production (Operate, Optimize, etc), and ensure both customer and Lumen have what is needed for success. Ensures that activities related to this tower are accomplished in accordance with defined policy and procedure, both from customer and Lumen.The Main ResponsibilitiesCoordinates with Service Design leader to ensure all design intent is accounted for and business value realized.Primary interface for service operation team to intake the new service.Transfer of services, control risk and possibility of failures.Responsible to provide overall planning for service transition and coordinate the resources that they require.Plan and coordinate resource and activities required to deliver the service to operation.Ensure adoption framework is created, understood and transitioned to operations.Identify, manage and control risks related to the service design and operation requirements.Responsible to implement the service transition plan to operation. All required testing, documentation and training have been provided.What We Look For in a CandidateProven track record of leading commercial pre-sales and/or consulting pre-sales teams driving business relevance conversation with end customers to develop early sales pipeline.Communication: Excellent presentation, speaking, and writing skills with the ability to effectively communicate a compelling vision and complex technical concepts to a broad range of audiences, including the C-Suite.Interpersonal Skills: Able to form strong working relationships that bridge technical and business functions and obtain buy-in across complex organizations.Organizational Agility: The ability to overcome business and technical hurdles, demonstrating the business benefits and operational path required to achieve change.Technical Knowledge: Possess knowledge of Cloud, Enterprise Architecture and Design.Approach: Highly proactive, consultative, creative, and positive with a can-do attitude even in the most difficult circumstances.Work experience: Minimum 8 years of success in the Enterprise sector coordinating resources across multiple organizations in the business relevance and value realization technology arena.Education: B.S. or equivalent work experience in the private sector or military. MBA or related graduate degree is a plus.Travel: Ability to travel up to 25% of the time is required.CompensationThe starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications.Location Based Pay Ranges$94,420 - $125,890
in these states: AR ID KY LA ME MS NE SC SD$99,390 - $132,510
in these states: AL AZ FL GA IA IN KS MO MT ND NM OH OK PA TN UT VT WI WV WY$104,360 - $139,140
in these states: CO HI MI MN NC NH NV OR RI$109,330 - $145,770
in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WAThis position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive.As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing.Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process.Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.
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You can get further details about the nature of this opening, and what is expected from applicants, by reading the below.Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year.We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.The RoleAccountable to oversee transitioning new and changed services into supported environments, including release planning, building, testing, evaluation and deployment. Transition of all services into production (Operate, Optimize, etc), and ensure both customer and Lumen have what is needed for success. Ensures that activities related to this tower are accomplished in accordance with defined policy and procedure, both from customer and Lumen.The Main ResponsibilitiesCoordinates with Service Design leader to ensure all design intent is accounted for and business value realized.Primary interface for service operation team to intake the new service.Transfer of services, control risk and possibility of failures.Responsible to provide overall planning for service transition and coordinate the resources that they require.Plan and coordinate resource and activities required to deliver the service to operation.Ensure adoption framework is created, understood and transitioned to operations.Identify, manage and control risks related to the service design and operation requirements.Responsible to implement the service transition plan to operation. All required testing, documentation and training have been provided.What We Look For in a CandidateProven track record of leading commercial pre-sales and/or consulting pre-sales teams driving business relevance conversation with end customers to develop early sales pipeline.Communication: Excellent presentation, speaking, and writing skills with the ability to effectively communicate a compelling vision and complex technical concepts to a broad range of audiences, including the C-Suite.Interpersonal Skills: Able to form strong working relationships that bridge technical and business functions and obtain buy-in across complex organizations.Organizational Agility: The ability to overcome business and technical hurdles, demonstrating the business benefits and operational path required to achieve change.Technical Knowledge: Possess knowledge of Cloud, Enterprise Architecture and Design.Approach: Highly proactive, consultative, creative, and positive with a can-do attitude even in the most difficult circumstances.Work experience: Minimum 8 years of success in the Enterprise sector coordinating resources across multiple organizations in the business relevance and value realization technology arena.Education: B.S. or equivalent work experience in the private sector or military. MBA or related graduate degree is a plus.Travel: Ability to travel up to 25% of the time is required.CompensationThe starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications.Location Based Pay Ranges$94,420 - $125,890
in these states: AR ID KY LA ME MS NE SC SD$99,390 - $132,510
in these states: AL AZ FL GA IA IN KS MO MT ND NM OH OK PA TN UT VT WI WV WY$104,360 - $139,140
in these states: CO HI MI MN NC NH NV OR RI$109,330 - $145,770
in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WAThis position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive.As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing.Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process.Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.
#J-18808-Ljbffr