City of Worcester
YOUTH SERVICES LIBRARY ASSISTANT
City of Worcester, Worcester, Massachusetts, us, 01609
Job Details
A high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible.
The City of Worcester is an EEO/AA Employer. Preference is given to Worcester residents.
If You Wish To Apply For This Position, The Deadline Is Friday, September 13, 2024. Please Note The Following Application Options For This Position
Applicants are Encouraged to Apply OnlineBy Mailing to the Department of Human Resources, ATTN: YOUTH SERVICES LIBRARY ASSISTANT, 455 Main Street, Room 109, Worcester, MA 01608 (If applying via US Mail, please include a completed Application Questionnaire & VSID)
TitleYOUTH SERVICES LIBRARY ASSISTANTDepartment/DivisionPublic LibraryApply Start Date08/30/2024Apply End Date09/13/2024TypeFull TimeHours40 Per WeekWage$19.26 - $23.10 Per HourDescriptionYOUTH SERVICES LIBRARY ASSISTANTWORCESTER PUBLIC LIBRARYCITY OF WORCESTER
The City of Worcester seeks qualified applicants for the position of
Youth Services Library Assistant
(Librarian Gr. 2) for the
Worcester Public Library.
Under the direction of the Branch Supervisor, the Youth Services Library Assistant is responsible for assisting with the daily operations of assigned branch libraries located within Worcester elementary schools; coordinate and perform all circulation activities; act as a liaison with the Main Library Circulation Department; organize and perform the hold process and functions; assist with readers advisory and reference services; and provide exemplary customer service to patrons. Work will include evening and weekend assignments and working at other locations and Mobile Services vehicle.
Bilingual applicants are encouraged to apply.
Essential Elements
Assist with the daily operations of assigned branch libraries.Coordinate and perform all circulation activities.Collect, record, and report appropriate statistics monthly.Act as a liaison with the Main Library Circulation Department following both Library and CW MARS protocol.Organize and perform the holds process and functions.Assist with readers advisory and reference services including patron assistance.Provide exemplary customer service.Represent the Worcester Public Library in the neighborhood branches; assist with developing and maintaining awareness of neighborhood library needs, with emphasis on neighborhood youth.Assist with planning innovative library and outreach programs as needed.In conjunction with supervisor and staff, assist with evaluating existing operations and new services.Participate in interviews, supervise, and train branch volunteers.Interpret library services and policies to patrons in a clear and courteous manner.Contribute to creating an environment orientated to trust, open communication, creative thinking, and cohesive team effort.Actively participates in staff development and training opportunities.Work at various locations within the library system, including mobile library services.Perform other duties, as assigned, consistent with the functions of the work unit and level of responsibilities.Handle money and prepare cash reports as needed.Required Knowledge, Skills, And Abilities
Excellent organizational skills, and the ability to plan and prioritize work effectively to ensure completion of work.Ability to establish and maintain effective working relationships with a diverse, multicultural community, volunteers, and staff.Ability to provide information and guidance clearly, courteously, and pleasantly to patrons.Ability to be flexible and to easily handle varying work assignments in a fast-paced environment.Ability to communicate with staff about concepts, ideas, and requirements.Strong commitment to consistent excellent customer service to a diverse population in an urban environment.High level of professionalism and ability to remain professional under all circumstances.Ability to learn in a fast-paced, changing environment.Ability to work independently and as part of a team.Ability to learn and use library technologies.Ability to maintain confidentiality.Minimum Requirements
High school diploma or equivalent.One (1) year of community public service work, such as library, day care center, recreation program or classroom.Prior customer service experience.Excellent communication skills.Ability to successfully pass CORI/SORI.Reliable transportation to travel between required locations.Preferred Qualifications
One (1) year of supervisory experience.Prior professional experience working with youth.SALARY RANGE:
$19.26 - $23.10 hourly, full-time, excellent benefits package.
The Worcester Public Library makes every effort to support ALA’s “Core Competences of Librarianship” and, as an Affirmative Action/Equal Opportunity Employer, values diversity and aims to have its workforce reflect the community.
To apply, please visit:
www.worcesterma.gov/employment or send resume and cover letter on or before
FRIDAY, SEPTEMBER 13, 2024 , to: City of Worcester, 455 Main Street, Room 109, Worcester, MA 01608. Preference is given to Worcester residents.
The City of Worcester is an equal opportunity, affirmative action employer. Women, minorities, people with disabilities and protected veterans are encouraged to apply.
Direct inquiries to: City Hall, Human Resources, Room 109, 508-799-1030, HR@worcesterma.gov.#J-18808-Ljbffr
A high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible.
The City of Worcester is an EEO/AA Employer. Preference is given to Worcester residents.
If You Wish To Apply For This Position, The Deadline Is Friday, September 13, 2024. Please Note The Following Application Options For This Position
Applicants are Encouraged to Apply OnlineBy Mailing to the Department of Human Resources, ATTN: YOUTH SERVICES LIBRARY ASSISTANT, 455 Main Street, Room 109, Worcester, MA 01608 (If applying via US Mail, please include a completed Application Questionnaire & VSID)
TitleYOUTH SERVICES LIBRARY ASSISTANTDepartment/DivisionPublic LibraryApply Start Date08/30/2024Apply End Date09/13/2024TypeFull TimeHours40 Per WeekWage$19.26 - $23.10 Per HourDescriptionYOUTH SERVICES LIBRARY ASSISTANTWORCESTER PUBLIC LIBRARYCITY OF WORCESTER
The City of Worcester seeks qualified applicants for the position of
Youth Services Library Assistant
(Librarian Gr. 2) for the
Worcester Public Library.
Under the direction of the Branch Supervisor, the Youth Services Library Assistant is responsible for assisting with the daily operations of assigned branch libraries located within Worcester elementary schools; coordinate and perform all circulation activities; act as a liaison with the Main Library Circulation Department; organize and perform the hold process and functions; assist with readers advisory and reference services; and provide exemplary customer service to patrons. Work will include evening and weekend assignments and working at other locations and Mobile Services vehicle.
Bilingual applicants are encouraged to apply.
Essential Elements
Assist with the daily operations of assigned branch libraries.Coordinate and perform all circulation activities.Collect, record, and report appropriate statistics monthly.Act as a liaison with the Main Library Circulation Department following both Library and CW MARS protocol.Organize and perform the holds process and functions.Assist with readers advisory and reference services including patron assistance.Provide exemplary customer service.Represent the Worcester Public Library in the neighborhood branches; assist with developing and maintaining awareness of neighborhood library needs, with emphasis on neighborhood youth.Assist with planning innovative library and outreach programs as needed.In conjunction with supervisor and staff, assist with evaluating existing operations and new services.Participate in interviews, supervise, and train branch volunteers.Interpret library services and policies to patrons in a clear and courteous manner.Contribute to creating an environment orientated to trust, open communication, creative thinking, and cohesive team effort.Actively participates in staff development and training opportunities.Work at various locations within the library system, including mobile library services.Perform other duties, as assigned, consistent with the functions of the work unit and level of responsibilities.Handle money and prepare cash reports as needed.Required Knowledge, Skills, And Abilities
Excellent organizational skills, and the ability to plan and prioritize work effectively to ensure completion of work.Ability to establish and maintain effective working relationships with a diverse, multicultural community, volunteers, and staff.Ability to provide information and guidance clearly, courteously, and pleasantly to patrons.Ability to be flexible and to easily handle varying work assignments in a fast-paced environment.Ability to communicate with staff about concepts, ideas, and requirements.Strong commitment to consistent excellent customer service to a diverse population in an urban environment.High level of professionalism and ability to remain professional under all circumstances.Ability to learn in a fast-paced, changing environment.Ability to work independently and as part of a team.Ability to learn and use library technologies.Ability to maintain confidentiality.Minimum Requirements
High school diploma or equivalent.One (1) year of community public service work, such as library, day care center, recreation program or classroom.Prior customer service experience.Excellent communication skills.Ability to successfully pass CORI/SORI.Reliable transportation to travel between required locations.Preferred Qualifications
One (1) year of supervisory experience.Prior professional experience working with youth.SALARY RANGE:
$19.26 - $23.10 hourly, full-time, excellent benefits package.
The Worcester Public Library makes every effort to support ALA’s “Core Competences of Librarianship” and, as an Affirmative Action/Equal Opportunity Employer, values diversity and aims to have its workforce reflect the community.
To apply, please visit:
www.worcesterma.gov/employment or send resume and cover letter on or before
FRIDAY, SEPTEMBER 13, 2024 , to: City of Worcester, 455 Main Street, Room 109, Worcester, MA 01608. Preference is given to Worcester residents.
The City of Worcester is an equal opportunity, affirmative action employer. Women, minorities, people with disabilities and protected veterans are encouraged to apply.
Direct inquiries to: City Hall, Human Resources, Room 109, 508-799-1030, HR@worcesterma.gov.#J-18808-Ljbffr