Amazon
Web Producer, Web Experience - Workforce Staffing Marketing
Amazon, Nashville, Tennessee, United States, 37247
Description
Amazon’s mission is to be the most customer centric company in the world. The Workforce Staffing Web Experience team fuels that mission by creating exceptional candidate experiences to attract and hire the hundreds of thousands of hourly team members who make that mission a reality.
We are seeking a talented, hands-on Web Producer to create, activate and optimize best-in-class web experiences for candidates seeking hourly jobs with Amazon. This candidate should have a sound understanding of UI/UX standards and responsive design, iterating and improving continually to improve the user experience. This Producer will also be a key owner and communicator of the Web Experience team project roadmap and request intake mechanism. The ideal candidate will be a detail-oriented, data-driven, customer-centric and technically proficient digital content producer that bridges the gap between content management and project management.
Key job responsibilities
Partner with key stakeholders to develop, publish and manage online content using Amazon CMS technology.
Apply knowledge of UX, UI, HTML/CSS, and Personalization/Automation to create engaging web experiences.
Partner with engineering teams to solve website problems, find user experience opportunities, test new features, and serve as a liaison for the business’s dev requests.
Manage projects involving web experience updates, creating ways of working and establishing program standards with the Head of Web Experience.
Work cross-functionally to establish and maintain relationships with key partners and customers, especially Creative, UX, and Strategy.
Create and manage a library of web templates, SOPs, and CMS job aides.
Leverage analytics and insights to determine appropriate content, user flows, and timing for content refreshes.
Consult with internal teams to help find solutions and guide them towards best practices.
Communicate effectively up and down the leadership chain including reporting to senior leaders, team project planning, and working with requestors directly.
Exercise a high level of judgment to move requests through our internal workflow efficiently.
Effectively anticipate issues and proactively help generate solutions.
Test website functionality and check for errors or inconsistencies with rigorous quality standards.
Implement and enforce ADA website
Recognize and implement SEO and Lifecycle marketing opportunities, working with these partners on related standards and best practices.
Utilize Analytics and performance data to recommend and implement improvements.
Work both independently and as part of a team to manage and complete projects for multiple stakeholders typically under tight deadlines.
Proactively recommend creative solutions, enhancements, and uncover opportunities that align to business objectives within technical capabilities.
Establish and optimize internal workflows.
A day in the life
The successful candidate will be an ambitious self-starter, who loves solving tough problems, and who has a deep passion for building world-class customer experiences. You will spend your day working cross-functionally to define, build, and test additions and updates to our web experience. You will be authoring and publishing content directly in our CMS and maintaining digital assets. You will be the voice of the candidate as you work with strategists, analysts, and designers to build the pages that move our users through the hiring process. You will be communicating best practices, project updates, and strategic direction with partners and leadership. You will work with the head of Web Experience to define standards and organize projects, helping to train and mentor a global Production team and ensure projects are moving forward.
Basic Qualifications
Experience using data and metrics to drive improvements
Experience managing or working within cross-functional marketing and creative teams
4+ years experience in digital marketing and web production
Mastery of HTML/CSS
High proficiency with common content management tools, such as Adobe Experience Manager, WordPress, Web Center Sites
Excellent communication skills, both written and verbal, and comfort explaining projects to leadership or team leads.
Experience with project management & ticketing tools, such as JIRA, Workfront, Basecamp, or Asana
Experience with web analytics tools, such as Adobe Analytics or Google Analytics
Well organized and detail oriented
Able to manage time and juggle competing priorities to execute high quality deliverables
Bachelor’s Degree in related field or equivalent work experience
Preferred Qualifications
Experience in digital marketing and content production timelines and process
UX design and research experience; Figma experience
Proven track record of content management within a large enterprise
Experience managing CMS or website production teams
Experience with SQL and data visualization platforms, such as Tableau or Looker Studio
Experience with A/B testing, personalization, and marketing automation programs like Marketo and Eloqua
Experience slicing, optimizing and exporting graphics
Working knowledge of Javascript & Java
This role may require an assessment as part of the application process. Please allow 15-60 consecutive minutes to complete the assessment. For more information about Amazon Assessments visit: https://www.amazon.jobs/en/landing_pages/assessments
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $70,900/year in our lowest geographic market up to $151,700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
Amazon’s mission is to be the most customer centric company in the world. The Workforce Staffing Web Experience team fuels that mission by creating exceptional candidate experiences to attract and hire the hundreds of thousands of hourly team members who make that mission a reality.
We are seeking a talented, hands-on Web Producer to create, activate and optimize best-in-class web experiences for candidates seeking hourly jobs with Amazon. This candidate should have a sound understanding of UI/UX standards and responsive design, iterating and improving continually to improve the user experience. This Producer will also be a key owner and communicator of the Web Experience team project roadmap and request intake mechanism. The ideal candidate will be a detail-oriented, data-driven, customer-centric and technically proficient digital content producer that bridges the gap between content management and project management.
Key job responsibilities
Partner with key stakeholders to develop, publish and manage online content using Amazon CMS technology.
Apply knowledge of UX, UI, HTML/CSS, and Personalization/Automation to create engaging web experiences.
Partner with engineering teams to solve website problems, find user experience opportunities, test new features, and serve as a liaison for the business’s dev requests.
Manage projects involving web experience updates, creating ways of working and establishing program standards with the Head of Web Experience.
Work cross-functionally to establish and maintain relationships with key partners and customers, especially Creative, UX, and Strategy.
Create and manage a library of web templates, SOPs, and CMS job aides.
Leverage analytics and insights to determine appropriate content, user flows, and timing for content refreshes.
Consult with internal teams to help find solutions and guide them towards best practices.
Communicate effectively up and down the leadership chain including reporting to senior leaders, team project planning, and working with requestors directly.
Exercise a high level of judgment to move requests through our internal workflow efficiently.
Effectively anticipate issues and proactively help generate solutions.
Test website functionality and check for errors or inconsistencies with rigorous quality standards.
Implement and enforce ADA website
Recognize and implement SEO and Lifecycle marketing opportunities, working with these partners on related standards and best practices.
Utilize Analytics and performance data to recommend and implement improvements.
Work both independently and as part of a team to manage and complete projects for multiple stakeholders typically under tight deadlines.
Proactively recommend creative solutions, enhancements, and uncover opportunities that align to business objectives within technical capabilities.
Establish and optimize internal workflows.
A day in the life
The successful candidate will be an ambitious self-starter, who loves solving tough problems, and who has a deep passion for building world-class customer experiences. You will spend your day working cross-functionally to define, build, and test additions and updates to our web experience. You will be authoring and publishing content directly in our CMS and maintaining digital assets. You will be the voice of the candidate as you work with strategists, analysts, and designers to build the pages that move our users through the hiring process. You will be communicating best practices, project updates, and strategic direction with partners and leadership. You will work with the head of Web Experience to define standards and organize projects, helping to train and mentor a global Production team and ensure projects are moving forward.
Basic Qualifications
Experience using data and metrics to drive improvements
Experience managing or working within cross-functional marketing and creative teams
4+ years experience in digital marketing and web production
Mastery of HTML/CSS
High proficiency with common content management tools, such as Adobe Experience Manager, WordPress, Web Center Sites
Excellent communication skills, both written and verbal, and comfort explaining projects to leadership or team leads.
Experience with project management & ticketing tools, such as JIRA, Workfront, Basecamp, or Asana
Experience with web analytics tools, such as Adobe Analytics or Google Analytics
Well organized and detail oriented
Able to manage time and juggle competing priorities to execute high quality deliverables
Bachelor’s Degree in related field or equivalent work experience
Preferred Qualifications
Experience in digital marketing and content production timelines and process
UX design and research experience; Figma experience
Proven track record of content management within a large enterprise
Experience managing CMS or website production teams
Experience with SQL and data visualization platforms, such as Tableau or Looker Studio
Experience with A/B testing, personalization, and marketing automation programs like Marketo and Eloqua
Experience slicing, optimizing and exporting graphics
Working knowledge of Javascript & Java
This role may require an assessment as part of the application process. Please allow 15-60 consecutive minutes to complete the assessment. For more information about Amazon Assessments visit: https://www.amazon.jobs/en/landing_pages/assessments
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $70,900/year in our lowest geographic market up to $151,700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.