Mortgage Telemarketer

Are you interested in joining a leader in the mortgage industry who offers stability and growth, ongoing training opportunities and employee engagement? We're hiring a mortgage loan officer assistant who will work directly with and support our loan origination staff. You’ll track leads daily, schedule appointments for the mortgage team, prepare paperwork, and respond to customer inquiries on transactions as needed. If you're a detail-oriented employee with strong communication and time management skills, we highly encourage you to apply. Responsibilities: • Verify all loan package documentation received is accurate and complete in accordance with company policy and procedures and report any discrepancies to the loan originator/ loan officer • Screen and make calls, book appointments and provide administrative support as needed • Coordinate and prepare documentation necessary for verifications and underwriting such as loan files, loan packages, credit reports, and additional mortgage application paperwork • Answer questions about transactions for clients and company employees to help ensure a high level of customer satisfaction • Serve as the primary contact and liaison between clients, branch manager, and assigned loan originator and conduct meetings to coordinate any follow-up items Qualifications: • At least 2-3 years of professional office environment required, preferably as an administrative or mortgage assistant • Highly motivated and goal-oriented with excellent customer service and communication skills • High school diploma or equivalent • Previous experience in telemarketing, sales, or customer service is advantageous • Excellent communication and interpersonal skills, with the ability to engage and connect with people over the phone • Persuasive and confident communication style, with the ability to convey value and overcome objections • Strong listening skills and the ability to empathize with prospects to understand their needs and concerns • Results-oriented mindset with a focus on achieving and exceeding performance targets • Familiarity with CRM systems and basic computer skills • Ability to work independently and collaboratively in a fast-paced, dynamic environment Compensation: $18 hourly plus commission

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