Insomniac Holdings, LLC
Vibee - Communications Manager
Insomniac Holdings, LLC, Las Vegas, Nevada, us, 89105
Job Summary:
WHO ARE YOU?
Do you enjoy live events? Do you excel in fast paced, creative environments? Then you're in luck! We are looking for a highly motivated self-starter who embodies both a passion for music and a love of the live event experience. Is this you? Read on...
WHO ARE WE?
Vibee builds unforgettable destination experiences for fans around the world. Founded by Live Nation, the world's leading live entertainment company, and Insomniac, Vibee provides fans the opportunity to immerse themselves in the best music and entertainment events on land and sea. From curated activations to bespoke festival packages, Vibee creates transformative moments in the most sought after destinations.
THE ROLE
Vibee is seeking an experienced Communications Manager to join the team. The successful candidate should be detail-oriented and a creative thinker with excellent writing and research skills to help us elevate all content and thought leadership. The ideal candidate will be a proactive problem solver with exceptional communication skills and meticulous attention for details. This position is based in Las Vegas and is required to be in office on a hybrid schedule.
RESPONSIBILITIES
Communications Planning and Strategy
Communications CalendarDevelop and maintain a comprehensive communications calendar for the company, in collaboration with the Marketing, Fan Experience, and related departmentsCoordinate with various departments to ensure alignment and timely execution of communication plansCreate specific communication plans for each event, outlining key messages, channels, and timelines
Written Communications, Brand Voice and ConsistencyDevelop and maintain a consistent brand voice across all mediumsInterpretation of creative briefs and produce written creative content for brands, events, and projectsResearch and understand project needs and target audiences, through online searches, reviews of existing research, interviews with subject matter experts, and in-person meetingsWrite original copy and edit for a range of marketing and communications materials - must be proficient in writing both short and long-form content - ensuring that we maintain and build brand integrity across all communicationsCollaborate with the Event Producers and Marketing Team from concept development to delivery of final productPresent copy concepts and final deliverables to internal team, and to artist representatives as required, and participate in pitches on occasionRevise copy based on internal and artist feedbackEnsure all communications align with the company's brand guidelines and strategic objectives
Copywriting and Content Creation, including but not limited to
Website ContentWrite and update all copy for the company's main websiteEnsure content is clear, engaging, and SEO-friendly
Ticket Sales PlatformCreate compelling copy to drive ticket sales and conversionsMaintain updated and accurate information on ticketing platforms
Event-Specific MicrositesDevelop and manage content for event-specific micrositesEnsure consistency in messaging and branding across all microsites
Fan CommunicationsDraft and refine communications for fan engagement, including newsletters, announcements, and promotional materialsTailor messages to different audience segments to maximize engagement
Customer Service LanguageReview and refine language used in customer service communications, as neededCollaborate with the Director of Fan Experience to ensure a consistent and professional tone that aligns with the company's brand
Supervision and Leadership
Team ManagementLead a Communications Coordinator responsible for disseminating communications through platforms like Hive, Attentive, Framer, etc.Provide guidance and feedback to ensure high-quality and timely delivery of communicationsLead various cross-functional teams in multi-facet projectsRecruit, hire, train and onboard various team members
Platform ManagementOversee the use of various communication platforms to ensure effective distribution and engagementStay updated on best practices and new features of communication platforms to optimize their use
Additional Responsibilities
Cross-Functional CollaborationCollaborate with marketing, sales, events, and customer service teams to gather information and create cohesive communication strategiesAct as a liaison between different departments to ensure integrated communication effortsParticipate in special projects and cross-functional activities to support successful program deliver and project roll-outs
Metrics and ReportingMonitor and analyze the performance of communications to assess effectiveness and inform future strategiesPrepare regular reports on communication activities and outcomes for senior management
Crisis CommunicationDevelop and execute crisis communication plans as neededEnsure timely and effective communication during emergencies or unexpected events
Continuous ImprovementStay informed about industry trends and best practices in communicationImplement new ideas and improvements to enhance the effectiveness of communication effortsOther duties as required
QUALIFICATIONS
3+ years of communications / copywriting experience, having demonstrated an exceptional work ethicBachelor's degree or equivalent experienceProfessional level of verbal and written communication skillsKnowledge of communication processes and strategiesProven experience in a communications role, preferably in the entertainment industryProficient use of Microsoft Office and Google Suite, as well as communication platforms and toolsStrong project management and organizational skillsAbility to work independently and manage multiple projects simultaneouslyAbility to navigate the internet as a communication and research toolAbility to identify opportunities to link projects, initiatives, or promotions togetherPossess a strong work ethic with a high sense of responsibility in an ever-changing environmentMust be able to handle sensitive matters and exercise excellent judgmentAbility to work independently and within a team to juggle multiple prioritized tasksWORK ENVIRONMENT
Must be able to tolerate loud noise levels & busy environments on site at our eventsMay sit for extended periods of time and work in drastic temperature climates onsite at our eventsMust be willing to work during evening and weekend hours, as required, to meet deadlinesMust be willing to travel as required both domestically and abroad, if requiredMust have a current passport and be able to travel worldwide without restriction
Applicants for employment in the U.S. must possess work authorization, which does not require sponsorship by Vibee for a visa.
EQUAL EMPLOYMENT OPPORTUNITYVibee strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Vibee recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Insomniac may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
Hiring Salary Range: $65,000.00- 85,000.00 USD
Please note that the compensation information provided is a good faith estimate for this position only. It is estimated based on what a successful Nevada applicant might be paid. It assumes that the successful candidate will be in Nevada or perform the position from Nevada. Similar positions located outside of Nevada will not necessarily receive the same compensation. Insomniac takes into consideration a candidate's education, training, and experience, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees.
WHO ARE YOU?
Do you enjoy live events? Do you excel in fast paced, creative environments? Then you're in luck! We are looking for a highly motivated self-starter who embodies both a passion for music and a love of the live event experience. Is this you? Read on...
WHO ARE WE?
Vibee builds unforgettable destination experiences for fans around the world. Founded by Live Nation, the world's leading live entertainment company, and Insomniac, Vibee provides fans the opportunity to immerse themselves in the best music and entertainment events on land and sea. From curated activations to bespoke festival packages, Vibee creates transformative moments in the most sought after destinations.
THE ROLE
Vibee is seeking an experienced Communications Manager to join the team. The successful candidate should be detail-oriented and a creative thinker with excellent writing and research skills to help us elevate all content and thought leadership. The ideal candidate will be a proactive problem solver with exceptional communication skills and meticulous attention for details. This position is based in Las Vegas and is required to be in office on a hybrid schedule.
RESPONSIBILITIES
Communications Planning and Strategy
Communications CalendarDevelop and maintain a comprehensive communications calendar for the company, in collaboration with the Marketing, Fan Experience, and related departmentsCoordinate with various departments to ensure alignment and timely execution of communication plansCreate specific communication plans for each event, outlining key messages, channels, and timelines
Written Communications, Brand Voice and ConsistencyDevelop and maintain a consistent brand voice across all mediumsInterpretation of creative briefs and produce written creative content for brands, events, and projectsResearch and understand project needs and target audiences, through online searches, reviews of existing research, interviews with subject matter experts, and in-person meetingsWrite original copy and edit for a range of marketing and communications materials - must be proficient in writing both short and long-form content - ensuring that we maintain and build brand integrity across all communicationsCollaborate with the Event Producers and Marketing Team from concept development to delivery of final productPresent copy concepts and final deliverables to internal team, and to artist representatives as required, and participate in pitches on occasionRevise copy based on internal and artist feedbackEnsure all communications align with the company's brand guidelines and strategic objectives
Copywriting and Content Creation, including but not limited to
Website ContentWrite and update all copy for the company's main websiteEnsure content is clear, engaging, and SEO-friendly
Ticket Sales PlatformCreate compelling copy to drive ticket sales and conversionsMaintain updated and accurate information on ticketing platforms
Event-Specific MicrositesDevelop and manage content for event-specific micrositesEnsure consistency in messaging and branding across all microsites
Fan CommunicationsDraft and refine communications for fan engagement, including newsletters, announcements, and promotional materialsTailor messages to different audience segments to maximize engagement
Customer Service LanguageReview and refine language used in customer service communications, as neededCollaborate with the Director of Fan Experience to ensure a consistent and professional tone that aligns with the company's brand
Supervision and Leadership
Team ManagementLead a Communications Coordinator responsible for disseminating communications through platforms like Hive, Attentive, Framer, etc.Provide guidance and feedback to ensure high-quality and timely delivery of communicationsLead various cross-functional teams in multi-facet projectsRecruit, hire, train and onboard various team members
Platform ManagementOversee the use of various communication platforms to ensure effective distribution and engagementStay updated on best practices and new features of communication platforms to optimize their use
Additional Responsibilities
Cross-Functional CollaborationCollaborate with marketing, sales, events, and customer service teams to gather information and create cohesive communication strategiesAct as a liaison between different departments to ensure integrated communication effortsParticipate in special projects and cross-functional activities to support successful program deliver and project roll-outs
Metrics and ReportingMonitor and analyze the performance of communications to assess effectiveness and inform future strategiesPrepare regular reports on communication activities and outcomes for senior management
Crisis CommunicationDevelop and execute crisis communication plans as neededEnsure timely and effective communication during emergencies or unexpected events
Continuous ImprovementStay informed about industry trends and best practices in communicationImplement new ideas and improvements to enhance the effectiveness of communication effortsOther duties as required
QUALIFICATIONS
3+ years of communications / copywriting experience, having demonstrated an exceptional work ethicBachelor's degree or equivalent experienceProfessional level of verbal and written communication skillsKnowledge of communication processes and strategiesProven experience in a communications role, preferably in the entertainment industryProficient use of Microsoft Office and Google Suite, as well as communication platforms and toolsStrong project management and organizational skillsAbility to work independently and manage multiple projects simultaneouslyAbility to navigate the internet as a communication and research toolAbility to identify opportunities to link projects, initiatives, or promotions togetherPossess a strong work ethic with a high sense of responsibility in an ever-changing environmentMust be able to handle sensitive matters and exercise excellent judgmentAbility to work independently and within a team to juggle multiple prioritized tasksWORK ENVIRONMENT
Must be able to tolerate loud noise levels & busy environments on site at our eventsMay sit for extended periods of time and work in drastic temperature climates onsite at our eventsMust be willing to work during evening and weekend hours, as required, to meet deadlinesMust be willing to travel as required both domestically and abroad, if requiredMust have a current passport and be able to travel worldwide without restriction
Applicants for employment in the U.S. must possess work authorization, which does not require sponsorship by Vibee for a visa.
EQUAL EMPLOYMENT OPPORTUNITYVibee strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Vibee recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Insomniac may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
Hiring Salary Range: $65,000.00- 85,000.00 USD
Please note that the compensation information provided is a good faith estimate for this position only. It is estimated based on what a successful Nevada applicant might be paid. It assumes that the successful candidate will be in Nevada or perform the position from Nevada. Similar positions located outside of Nevada will not necessarily receive the same compensation. Insomniac takes into consideration a candidate's education, training, and experience, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees.