Kaiser Permanente
Marketing Operations Coordinator IV Marketing
Kaiser Permanente, Los Angeles, California, United States, 90079
Description: Job Summary:In addition to the responsibilities listed below, this position is also responsible for developing materials (e.g., briefings) for events, keynotes, presentations, media engagements, social media, newsletters, and directories; comparing industry campaigns and analyzing resulting metrics and impacts, independently; and cascading standard and nonstandard announcements and critical internal communication updates (e.g., via newsletters, directories) from upper-level leadership.Essential Responsibilities:Pursues effective relationships across teams and/or the organization to obtain and share resources, information, and advice with coworkers and members. Listens to, addresses, and seeks performance feedback; acts as a mentor for less experienced team members. Pursues self-development; creates plans to capitalize on strengths and develop weaknesses; reviews others work to help them learn. Adapts to and learns from change, challenges, and feedback; demonstrates flexibility in work; helps others adapt to non-routine situations. Identifies and responds to the needs of others to support the execution of varied work processes. Works within established procedures and practices to complete routine work assignments autonomously; follows instructions to complete novel or varied tasks. Collaborates with others to identify and implement appropriate solutions for routine and non-routine issues; escalates high-priority issues or risks; monitors progress and results. Supports the development of work plans to meet established priorities, deadlines, and expectations. Identifies, speaks up, and implements ways to address improvement opportunities within and across teams.Supports strategic business planning and development by: planning and scheduling the gathering, collating, and analyzing of data via interviews, surveys, focus groups, and databases for the purposes of defining initiatives to achieve business objectives, which may include: writing grant proposals and conducting and publishing research, and informing key business decisions; independently documenting project inputs, requirements, and potential risks in strategic business objectives and outcomes; and collaborating across teams to align on routine and unique project deliverables and timelines.Supports legal, regulatory, and compliance adherence by: leveraging advanced knowledge to ensure that others (e.g., clinicians, staff) with information on new or updated organizational and departmental policies, guidelines, procedures, which may include: conducting bill/claim audits, assessing policy/procedure violations to claims, recording audit findings; and executing project related work in accordance with established federal, state, and local policies, guidelines, procedures, laws, regulations (e.g., federal, state and contractual leaves of absence, Americans with Disabilities Act Amendments Act, Workers compensation, and Return to Work issues to employees and managers), and within established service expectations .Contributes to efforts to develop policies and procedures by: recommending policy updates based on synthesis of analyses pertaining to applicable functions and scope so that they reflect best practice, quality, and adhere to regulatory requirements, independently; and independently writing internal, function-level policies that adhere to departmental, organizational, and industry guidelines, and standards.Supports training by: independently developing training requirements to ensure compliance with regulatory and internal standards; independently executing the delivery of training programs to stakeholders; and developing standard and non-standard project-based training curriculum for a wide variety of operations related activities. Minimum Qualifications: Minimum two (2) years of experience in Business/Business Administration, Healthcare/ Healthcare Administration, or a directly related field. High School Diploma or GED, or equivalent AND minimum three (3) years of experience working in a corporate or business office environment OR Minimum four (4) years of experience working in a corporate or business office environment. Additional Requirements:Knowledge, Skills, and Abilities (KSAs): Digital Marketing; Systems Thinking; Business Acumen; Business Documentation; Business Planning; Business Process Improvement; Operations Management Preferred Qualifications:One (1) year of experience in project management.One (1) year of experience with employee benefits. Primary Location: California,Los Angeles,Annandale No. 1 Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri Working Hours Start: 08:00 AM Working Hours End: 04:00 PM Job Schedule: Full-time Job Type: Standard Employee Status: Regular Employee Group/Union Affiliation: NUE-SCAL-01NUENon Union Employee Job Level: Individual Contributor Specialty: Operations Department: Regional Service Center - Optical Lab - Administration - 0806 Pay Range: $61500 - $79530 / hour The ranges posted above reflect the location in the job posting. The salary range may vary if you reside in a different location or state than the location posted. Travel: Yes, 25 % of the Time At Kaiser Permanente, equity, inclusion and diversity are inextricably linked to our mission, and we aim to make it a part of everything we do. We know that having a diverse and inclusive workforce makes Kaiser Permanente a better place to receive health care, a more supportive partner in our communities we serve, and a more fulfilling place to work. Working at Kaiser Permanente means that you agree to and abide by our commitment to equity and our expectation that we all work together to create an inclusive work environment focused on a sense of belonging and wellbeing. Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Submit Interest Load More