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Kitchen Tune-Up Woodstock/Atlanta, GA

Sales Marketing Assistant Administrative Assistant

Kitchen Tune-Up Woodstock/Atlanta, GA, Canton, Georgia, us, 30169


Benefits:

Bonus based on performance

Competitive salary

Free uniforms

Health insurance

Opportunity for advancement

Profit sharing

Are you an A-Player? Are you looking for a great growth opportunity? If yes, then reach out to us! But do not bother unless you are an overachiever and can prove it. We only hire A-Players with a growth-mindset.

Do you take pride in your work and want to be part of a fast growing local company that values your skills and will help you grow to reach your full potential? If yes, then reach out to us!

We are focused on building an employee-ownership culture, so teammates who contribute to our culture and bottom-line over time will have the opportunity to share in the upside! Specifically, teammates that stay with us for at least 5 years will have the opportunity to participate in our profit sharing plan and become millionaires!

We are seeking a positive, empathetic, resourceful, proactive, result- and growth-oriented Sales & Marketing Assistant / Administrative Assistant with customer service and marketing experience to help us build a Benevolent Business Empire (Purpose and Profits!) as a multi-territory, multi-brand franchisee in the home services space starting in our backyard of Atlanta and growing throughout the Southeast.

You will have a hybrid role, (i) being part of our Sales & Marketing teams, (ii) being the Administrative Assistant of the General Manager (“GM”), and (iii) managing our office and selection center. You will have opportunities to (a) earn performance-based incentives and (b) grow as we grow.

We have started a Kitchen Tune-Up and Bath Tune-Up franchisee business in the territories of (i) Canton Woodstock, (ii) Cumming, and (iii) Alpharetta, Milton, and Johns Creek (all three territories in North Metro Atlanta, Georgia), and we need your help to coordinate our sales & marketing efforts, manage our office and selection center, and support our teams in marketing, selling, and completing our kitchen and bath remodeling projects in our territories and future territories.

Company Name: TAC Franchising LLC (“TAC Fran”), operating through its subsidiaries TAC Kitchen Transformation LLC dba Kitchen Tune-Up (“TAC Kitchen”) and TAC Bath Transformation LLC dba Bath Tune-Up (“TAC Bath”)

Compensation for Administrative Assistant

Base salary of $45,000 to $65,000, depending on experience and work expectations.

Performance-based incentives.

Sales & Marketing Assistant / Administrative Assistant Job Summary for KTU and BTU

You, as our Sales & Marketing Assistant / Administrative Assistant, will in many instances be our first point of contact with our clients, including by greeting our clients in the selection center or show room, answering incoming phone calls by the third ring, and following up on client leads. You will also manage our social media accounts, enter data into our customer relationship management (“CRM”) system, help enhance the client experience by putting together client packets and gifts, and handle all routine correspondence, billing, filing, and other administrative and support duties.

Reporting Relationship

You will report directly to the General Manager of KTU and BTU, but you will be responsible for helping our entire KTU and BTU team.

Office Location

Initial Selection Center/Office/Warehouse: 224 Brown Industrial Parkway, Suite 103B, Canton, GA 30114

Potential, Additional Locations: Surrounding areas within “Metro Atlanta” (i.e., the Atlanta-Sandy Springs-Alpharetta, Georgia Metropolitan Statistical Area)

Duties and Responsibilities of our Sales & Marketing Assistant / Administrative Assistant

Sales & Marketing Assistant

Convert qualified Leads to Prospects / consultations: (Booking Rate and Cancellation Rate KPIs subject to minimums and opportunity to earn performance-based incentives.)

Answer in-coming calls by the third ring and qualify Leads and convert Qualified Leads to Prospects by scheduling in-person sales consultations.

Follow up on Qualified Leads.

Greet people coming to our Selection Center / Show Room. (Always keep the area presentable and customer-inviting.)

Manage social media accounts, including making required and best practices social media posts to generate Leads.

Enhance the customer experience by putting together and sending Pre-Consultation Packets to Prospects, “Thank You” cards as jobs are finished to Customers, etc.

Help create marketing materials.

Generate new Qualified Leads! (Everyone in the organization should generate Qualified Leads!) (Opportunity to earn performance-based incentives.)

General Manager's Administrative Assistant

Office problem solver.

Help GM in building a positive work culture (positive energy!).

Help GM prepare work product in PowerPoint, Excel, Word, etc. (e.g., scoreboards, playbooks, presentations, sales & marketing materials for customers and teammates, letters, internal memos, etc.).

Maintain an uplifting, clean (responsible for managing monthly cleaning staff but also keep the office and selection center clean in between monthly cleanings and take out the office trash), and organized office environment.

Order and maintain proper inventory of office supplies, marketing materials, etc.

Coordinate and host office events.

Accept deliveries.

Perform any other duties as required.

ServiceMinder (“SM”) Customer Relationship Management (“CRM”) System; Bookkeeping; Records Management

Input data into and manage our SM CRM System, QuickBooks Online, and other systems:

Enter and maintain all Leads in our SM CRM system.

Audit proposals, measurements, and orders – e.g., audit cabinet acknowledgements against the designer’s layout and pricing to check for errors and ensure that the production date given corresponds with the time frame required for installation.

Maintain a payable processing system, match supplier invoices with purchase orders, code each invoice, and submit them to the General Manager/Sales Manager/Operations Manager for final approval and payment.

Perform project invoicing and statement mailings.

Close out project files balancing contract price with monies received and establish project gross profit for sales commission processing.

Prepare sales commission reports for the General Manager/Sales Manager’s review and submit it for payment.

Records Management: Maintain central job filing system online and physical

Screening Questions:

Are you legally authorized to work in the United States of America? Required Answer: YES

Are you willing to undergo a background check and a drug test, each in accordance with local law/regulations? Required Answer: YES

Are you willing to arrange for personal reference calls with at least three (3) former supervisors? Required Answer: YES

Are you willing to take CareerPlug’s Personality Assessment and Math/Verbal Aptitude Assessment? Required Answer: YES

Culture / Internal Alignment of TAC Franchising LLC

Core Values of TAC Franchising LLC

We are driven by the Golden Rule of L.O.V.E. Thy Neighbor as Thyself:

Loyalty – Be loyal to our Core Values, our Purpose, and our Vision; and be loyal to our clients, our teammates, and our communities.

Opportunity = Equal Opportunity

Foster equal opportunity by creating socioeconomic mobility opportunities.

Help people help themselves in the communities in which we do business,

starting with recruiting and hiring from our communities,

developing and coaching our teammates, and

providing our teammates with a launching pad to achieve their family, personal, and career goals.

Value - Provide exceptional value to our clients above all else.

Excellence - Be excellent! – Strive to become the best version of yourself, and help us make our organization the best version of itself, through radical improvement and continuous, incremental improvement.

Purpose of TAC Franchising LLC

Our purpose is to joyfully serve and enhance our communities by: (i) providing exceptional value to our clients in helping them invest in and enjoy their most cherished tangible asset, their home; and (ii) positively impacting our teammates by developing them and providing them with a launching pad to achieve their family, personal, and career goals.

Vision of TAC Franchising LLC

Our vision is to build a “Benevolent Business Empire” (Purpose and Profits!) and become the home services provider (i) most cherished and loved by its clients, teammates, and communities and (ii) ranked as the #1 or #2 market leader in every community we serve.

Characteristics & Competencies of Teammates of TAC Franchising LLC

Every TAC Fran teammate must be an “A-Player” (or a potential “A-Player” in training) and possess (and continuously be improving) the following characteristics and competencies:

Positive and high energy;

Strong character guided by a good moral compass (i.e., always do the right thing);

Hungry for success;

Result- and growth-oriented;

Self-disciplined;

Effective and efficient;

Emotionally intelligent and stable;

High aptitude;

Coachable team player and team builder; and

Proactive, pragmatic, solution-finder.

TAC Fran Motto

Contribute to our culture and bottom-line!

Best,

Theo Ciupitu, Owner, Manager & CEO

Kitchen Tune-Up and Bath Tune-Up Canton Woodstock Cumming Alpharetta Milton Johns Creek

kitchentuneup.com | bathtune-up.com

The positions on this website, unless otherwise indicated, are posted by Kitchen Tune-Up® franchisees. Kitchen Tune-Up® franchises are independently owned and operated businesses and if you accept a position with an Kitchen Tune-Up® franchisee, you are employed by that franchisee, and not by franchisor HFC KTU LLC, nor any of its parents or affiliates. The hiring franchisee is solely responsible for all employment decisions including hiring, termination, discipline, compensation and benefits and HFC KTU LLC and its parents and affiliates have no input or involvement in such matters. HFC KTU LLC does not receive, review or store any applications for employment. Any questions about posted positions or the hiring process must be directed to the Kitchen Tune-Up® franchisee posting the position.