PitchBook
Director, Marketing Operations
PitchBook, Seattle, Washington, us, 98127
At PitchBook, we are always looking forward. We continue to innovate, evolve, and invest in ourselves to bring out the best in everyone. We're deeply collaborative and thrive on the excitement, energy, and fun that reverberates throughout the company.
Is this your next job Read the full description below to find out, and do not hesitate to make an application.Our extensive learning programs and mentorship opportunities help us create a culture of curiosity that pushes us to always find new solutions and better ways of doing things. The combination of a rapidly evolving industry and our high ambitions means there's going to be some ambiguity along the way, but we excel when we challenge ourselves. We're willing to take risks, fail fast, and do it all over again in the pursuit of excellence.
If you have a good attitude and are willing to roll up your sleeves to get things done, PitchBook is the place for you.
About the Role:
Revenue Operations is responsible for driving financial success through creating, maintaining, and continually improving the operations, platforms, and intelligence that support our go-to-market teams. This team works cross-functionally with Marketing, Sales, Customer Success, and Finance, ensuring efficiency and accuracy throughout the customer journey, from lead generation to revenue recognition. Revenue Operations is a pivotal partner in helping our go-to-market teams achieve their revenue goals.
As the Director of Marketing Operations at PitchBook, you will play a pivotal role in driving the efficiency, effectiveness, and scalability of our marketing efforts. You will lead a team with the goal of optimizing and automating marketing operational processes with tools, data, and analytics to efficiently and effectively drive PitchBook's overarching business goals.
In this role, you will define and drive the vision, mission, strategy, and roadmap for Marketing Operations (Marketing Ops), aligning your people, processes, and tools to empower, enable, support, and drive operational efficiency for our Marketing department.
Marketing Operations that enable and empower your internal customers with timely and exceptional support for configuration and administration of training on the tools that drive their day-to-day work (e.g. Marketo).
Marketing Platforms that identify, deliver, automate, integrate, optimize, and maintain all tools, code/low-code, and systems that improve operational efficiency for your internal customers.
Marketing Intelligence that utilizes data generated by our operational systems to deliver analytics, dashboards, and reports offering data-driven insights guiding tactical decisions and informing strategic direction.
Reporting to the Senior Director, Revenue Operations and working closely with the Chief Marketing Officer (CMO) and our Marketing leadership, you will identify marketing needs. Blending your knowledge of marketing practices and outcomes with your deep knowledge of the tools and technologies available to meet those needs, you will work with Enterprise Technology leaders to devise sustainable technical solutions to complex marketing and business problems, collaborating closely with cross-functional teams and other Revenue Operations leaders to optimize campaign performance, drive lead generation, and enhance the overall customer experience.
Primary Job Responsibilities:
Own the vision and strategy for our Marketing Operations while collaborating closely with other Revenue Operations groups.
Own and drive our Marketing Operations roadmap, using well-aligned strategic initiatives to increase the efficiency, productivity, and scalability of Marketing teams.
Foster a customer-centric, product-oriented culture in Marketing Operations.
Establish responsive and support-oriented Operations teams that improve business operational processes and enable business teams with training, support, configuration, and administration of Marketing enterprise systems.
Oversee our Marketing Platform as a product, ensuring your group establishes the roadmap, priorities, and requirements necessary to deliver value for your internal customers.
Identify, prioritize, and manage our roadmap of dashboards, metrics, and KPIs that enable data-driven insights.
Deeply understand your internal customers' needs and ensure our Marketing Operations roadmap is focused on driving the most critical and impactful work for those teams.
Continuously assess and refine marketing processes to improve efficiency, scalability, and effectiveness.
Lead and build the Marketing Operations team, providing direction, mentorship, and support.
Collaborate effectively with Sales, Marketing, Customer Success, Customer Support, Program Management, Finance, and Enterprise Technology leaders and teams.
Stay abreast of industry trends, emerging technologies, and best practices in revenue operations.
Support the vision and values of the company through role-modeling and encouraging desired behaviors.
Participate in various company initiatives and projects as requested.
Skills and Qualifications:
Bachelor's degree in Marketing, Business Administration, or related field; MBA preferred.
12+ years of experience in Marketing Operations, including experience owning systems implementation and automation.
5+ years of experience being accountable for company-wide vision, strategy, and roadmap in Marketing Operations.
5+ years of experience managing/leading teams.
Proven track record of developing and implementing marketing strategies that drive lead generation, customer acquisition, and revenue growth.
Deep understanding of marketing processes and pipelines.
Strong leadership and management skills.
Strong understanding of product management methodology.
Extensive experience with marketing automation platforms (e.g., Marketo), CRM systems (e.g., Salesforce), data platforms (e.g. Snowflake), and analytics tools (e.g., Google Analytics, Tableau).
Excellent analytical and problem-solving skills.
Exceptional communication, collaboration, and influencing skills.
Highly organized and detail-oriented.
Proficiency with the Microsoft Office suite.
Benefits + Compensation at PitchBook:
Physical Health:
Comprehensive health benefits.
Additional medical wellness incentives.
STD, LTD, AD&D, and life insurance.
Emotional Health:
Paid sabbatical program after four years.
Paid family and paternity leave.
Annual educational stipend.
Ability to apply for tuition reimbursement.
CFA exam stipend.
Robust training programs on industry and soft skills.
Employee assistance program.
Generous allotment of vacation days, sick days, and volunteer days.
Social Health:
Matching gifts program.
Employee resource groups.
Subsidized emergency childcare.
Dependent Care FSA.
Company-wide events.
Employee referral bonus program.
Quarterly team building events.
Financial Health:
401k match.
Shared ownership employee stock program.
Monthly transportation stipend.
*Please be aware the above PitchBook benefit and perk offerings are subject to corresponding plan and policy documents and may change during the course of your employment.
Compensation:
Annual base salary: $175,000-$205,000.
Target annual bonus percentage: 20%.
*Starting pay will be based on several factors and commensurate with qualifications & experience.
Working Conditions:
We believe our business and our culture are strongest when we work together in person. Most roles work in the office 3+ days/week, and some are expected to work in the office 4-5 days/week. The current expectation for this role is that you are working in the office 4+ days/week.
The job conditions for this position are in a standard office setting. Employees in this position use PC and phone on an ongoing basis throughout the day. Limited corporate travel may be required.
Life At PB:
We are consistently recognized as a Best Place to Work and our culture is at the heart of our success. We believe that proactively seeking out different points of view creates a sense of belonging within PitchBook.
We are excited to get to know you and your background. Concerned that you might not meet every requirement? We encourage you to still apply.
#J-18808-Ljbffr
Is this your next job Read the full description below to find out, and do not hesitate to make an application.Our extensive learning programs and mentorship opportunities help us create a culture of curiosity that pushes us to always find new solutions and better ways of doing things. The combination of a rapidly evolving industry and our high ambitions means there's going to be some ambiguity along the way, but we excel when we challenge ourselves. We're willing to take risks, fail fast, and do it all over again in the pursuit of excellence.
If you have a good attitude and are willing to roll up your sleeves to get things done, PitchBook is the place for you.
About the Role:
Revenue Operations is responsible for driving financial success through creating, maintaining, and continually improving the operations, platforms, and intelligence that support our go-to-market teams. This team works cross-functionally with Marketing, Sales, Customer Success, and Finance, ensuring efficiency and accuracy throughout the customer journey, from lead generation to revenue recognition. Revenue Operations is a pivotal partner in helping our go-to-market teams achieve their revenue goals.
As the Director of Marketing Operations at PitchBook, you will play a pivotal role in driving the efficiency, effectiveness, and scalability of our marketing efforts. You will lead a team with the goal of optimizing and automating marketing operational processes with tools, data, and analytics to efficiently and effectively drive PitchBook's overarching business goals.
In this role, you will define and drive the vision, mission, strategy, and roadmap for Marketing Operations (Marketing Ops), aligning your people, processes, and tools to empower, enable, support, and drive operational efficiency for our Marketing department.
Marketing Operations that enable and empower your internal customers with timely and exceptional support for configuration and administration of training on the tools that drive their day-to-day work (e.g. Marketo).
Marketing Platforms that identify, deliver, automate, integrate, optimize, and maintain all tools, code/low-code, and systems that improve operational efficiency for your internal customers.
Marketing Intelligence that utilizes data generated by our operational systems to deliver analytics, dashboards, and reports offering data-driven insights guiding tactical decisions and informing strategic direction.
Reporting to the Senior Director, Revenue Operations and working closely with the Chief Marketing Officer (CMO) and our Marketing leadership, you will identify marketing needs. Blending your knowledge of marketing practices and outcomes with your deep knowledge of the tools and technologies available to meet those needs, you will work with Enterprise Technology leaders to devise sustainable technical solutions to complex marketing and business problems, collaborating closely with cross-functional teams and other Revenue Operations leaders to optimize campaign performance, drive lead generation, and enhance the overall customer experience.
Primary Job Responsibilities:
Own the vision and strategy for our Marketing Operations while collaborating closely with other Revenue Operations groups.
Own and drive our Marketing Operations roadmap, using well-aligned strategic initiatives to increase the efficiency, productivity, and scalability of Marketing teams.
Foster a customer-centric, product-oriented culture in Marketing Operations.
Establish responsive and support-oriented Operations teams that improve business operational processes and enable business teams with training, support, configuration, and administration of Marketing enterprise systems.
Oversee our Marketing Platform as a product, ensuring your group establishes the roadmap, priorities, and requirements necessary to deliver value for your internal customers.
Identify, prioritize, and manage our roadmap of dashboards, metrics, and KPIs that enable data-driven insights.
Deeply understand your internal customers' needs and ensure our Marketing Operations roadmap is focused on driving the most critical and impactful work for those teams.
Continuously assess and refine marketing processes to improve efficiency, scalability, and effectiveness.
Lead and build the Marketing Operations team, providing direction, mentorship, and support.
Collaborate effectively with Sales, Marketing, Customer Success, Customer Support, Program Management, Finance, and Enterprise Technology leaders and teams.
Stay abreast of industry trends, emerging technologies, and best practices in revenue operations.
Support the vision and values of the company through role-modeling and encouraging desired behaviors.
Participate in various company initiatives and projects as requested.
Skills and Qualifications:
Bachelor's degree in Marketing, Business Administration, or related field; MBA preferred.
12+ years of experience in Marketing Operations, including experience owning systems implementation and automation.
5+ years of experience being accountable for company-wide vision, strategy, and roadmap in Marketing Operations.
5+ years of experience managing/leading teams.
Proven track record of developing and implementing marketing strategies that drive lead generation, customer acquisition, and revenue growth.
Deep understanding of marketing processes and pipelines.
Strong leadership and management skills.
Strong understanding of product management methodology.
Extensive experience with marketing automation platforms (e.g., Marketo), CRM systems (e.g., Salesforce), data platforms (e.g. Snowflake), and analytics tools (e.g., Google Analytics, Tableau).
Excellent analytical and problem-solving skills.
Exceptional communication, collaboration, and influencing skills.
Highly organized and detail-oriented.
Proficiency with the Microsoft Office suite.
Benefits + Compensation at PitchBook:
Physical Health:
Comprehensive health benefits.
Additional medical wellness incentives.
STD, LTD, AD&D, and life insurance.
Emotional Health:
Paid sabbatical program after four years.
Paid family and paternity leave.
Annual educational stipend.
Ability to apply for tuition reimbursement.
CFA exam stipend.
Robust training programs on industry and soft skills.
Employee assistance program.
Generous allotment of vacation days, sick days, and volunteer days.
Social Health:
Matching gifts program.
Employee resource groups.
Subsidized emergency childcare.
Dependent Care FSA.
Company-wide events.
Employee referral bonus program.
Quarterly team building events.
Financial Health:
401k match.
Shared ownership employee stock program.
Monthly transportation stipend.
*Please be aware the above PitchBook benefit and perk offerings are subject to corresponding plan and policy documents and may change during the course of your employment.
Compensation:
Annual base salary: $175,000-$205,000.
Target annual bonus percentage: 20%.
*Starting pay will be based on several factors and commensurate with qualifications & experience.
Working Conditions:
We believe our business and our culture are strongest when we work together in person. Most roles work in the office 3+ days/week, and some are expected to work in the office 4-5 days/week. The current expectation for this role is that you are working in the office 4+ days/week.
The job conditions for this position are in a standard office setting. Employees in this position use PC and phone on an ongoing basis throughout the day. Limited corporate travel may be required.
Life At PB:
We are consistently recognized as a Best Place to Work and our culture is at the heart of our success. We believe that proactively seeking out different points of view creates a sense of belonging within PitchBook.
We are excited to get to know you and your background. Concerned that you might not meet every requirement? We encourage you to still apply.
#J-18808-Ljbffr