Mint Home
Social Media and Content Manager
Mint Home, San Diego, California, United States, 92154
This range is provided by Mint Home. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Please make an application promptly if you are a good match for this role due to high levels of interest.Base pay range $50,000.00/yr - $70,000.00/yrJoin Mint Home, an innovative and fast-growing startup revolutionizing the HVAC industry.About Us:
Mint Home is revolutionizing the consumer experience for purchasing and installing home comfort systems, starting with HVAC (heating, ventilation, and cooling). Today the process is filled with friction and frustration; consumers don’t know who to call, engage with pushy salespeople at their homes, navigate through a maze of complex terms and types of systems, wonder if they got a fair price, and are usually left with a less-than-ideal installation process. Mint Home makes the entire process easy and seamless; by transitioning the entire process online, consumers can share basic information about their homes and receive instant HVAC system quotes with information transparency. Behind the scenes, Mint Home is deploying a sophisticated AI engine that customizes the system based on consumer needs and facilitates a smooth installation process by removing heavy manual backend complexities and streamlining the entire end-to-end experience.Position Overview:
We are seeking a creative and proactive Social Media and Content Manager to join our team. This role will be responsible for managing our social media presence across various platforms, and developing engaging content for our website, blog, and local pages tailored to homeowners in specific neighborhoods. Additionally, the role involves managing our online reputation and engaging with customers to maintain a positive brand image.Key Responsibilities:Develop and execute a comprehensive social media strategy across all major platforms (Facebook, Instagram, Tiktok, LinkedIn, Twitter, etc.) to increase brand awareness, engagement, and lead generation.Create, schedule, and publish high-quality, relevant content, including posts, stories, and videos, that align with our brand voice and goals.Build and maintain a content calendar for social media and blog posts, ensuring a consistent flow of fresh, engaging content.Write and manage blog posts and articles for our website that provide valuable information to homeowners about HVAC services, maintenance tips, and our tech-driven approach.Develop localized content for specific neighborhood pages to target homeowners with relevant and personalized information.Monitor social media channels and online reviews, respond to comments, messages, and reviews promptly and professionally, and engage with our community to foster positive relationships.Manage online reputation by addressing customer feedback, both positive and negative, and implementing strategies to enhance customer satisfaction and brand perception.Track and analyze social media and content performance using analytics tools, providing regular reports and insights to optimize our strategy.Stay up-to-date with industry trends, social media best practices, and emerging platforms to keep our digital presence innovative and competitive.Collaborate with internal teams (marketing, sales, customer service) to align content with company goals and campaigns.Qualifications:Proven experience as a Social Media Manager, Content Manager, or similar role, preferably in a tech or service-based industry.Strong writing and editing skills with the ability to create compelling content tailored to different audiences.Experience in online reputation management and responding to customer feedback across various platforms.Familiarity with social media platforms, analytics tools, and best practices.Knowledge of SEO and content optimization strategies.Ability to manage multiple projects and deadlines in a fast-paced environment.Creative thinker with strong communication skills and a collaborative mindset.Experience with localized content creation and targeting specific demographics is a plus.Why Mint Home?Be part of an innovative, tech-driven company that is redefining the HVAC industry.Opportunity to lead and shape our digital and content strategy.Collaborative and supportive team environment, fostering creativity and the exchange of ideas to drive growth and success.Rapid career advancement potential, with the chance to take on leadership roles as the company grows.If you are a creative content strategist with a passion for social media, digital engagement, and reputation management, we’d love to hear from you!Mint Home provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Seniority level Entry levelEmployment type Full-timeJob function Marketing and Writing/EditingIndustries Consumer Services
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Please make an application promptly if you are a good match for this role due to high levels of interest.Base pay range $50,000.00/yr - $70,000.00/yrJoin Mint Home, an innovative and fast-growing startup revolutionizing the HVAC industry.About Us:
Mint Home is revolutionizing the consumer experience for purchasing and installing home comfort systems, starting with HVAC (heating, ventilation, and cooling). Today the process is filled with friction and frustration; consumers don’t know who to call, engage with pushy salespeople at their homes, navigate through a maze of complex terms and types of systems, wonder if they got a fair price, and are usually left with a less-than-ideal installation process. Mint Home makes the entire process easy and seamless; by transitioning the entire process online, consumers can share basic information about their homes and receive instant HVAC system quotes with information transparency. Behind the scenes, Mint Home is deploying a sophisticated AI engine that customizes the system based on consumer needs and facilitates a smooth installation process by removing heavy manual backend complexities and streamlining the entire end-to-end experience.Position Overview:
We are seeking a creative and proactive Social Media and Content Manager to join our team. This role will be responsible for managing our social media presence across various platforms, and developing engaging content for our website, blog, and local pages tailored to homeowners in specific neighborhoods. Additionally, the role involves managing our online reputation and engaging with customers to maintain a positive brand image.Key Responsibilities:Develop and execute a comprehensive social media strategy across all major platforms (Facebook, Instagram, Tiktok, LinkedIn, Twitter, etc.) to increase brand awareness, engagement, and lead generation.Create, schedule, and publish high-quality, relevant content, including posts, stories, and videos, that align with our brand voice and goals.Build and maintain a content calendar for social media and blog posts, ensuring a consistent flow of fresh, engaging content.Write and manage blog posts and articles for our website that provide valuable information to homeowners about HVAC services, maintenance tips, and our tech-driven approach.Develop localized content for specific neighborhood pages to target homeowners with relevant and personalized information.Monitor social media channels and online reviews, respond to comments, messages, and reviews promptly and professionally, and engage with our community to foster positive relationships.Manage online reputation by addressing customer feedback, both positive and negative, and implementing strategies to enhance customer satisfaction and brand perception.Track and analyze social media and content performance using analytics tools, providing regular reports and insights to optimize our strategy.Stay up-to-date with industry trends, social media best practices, and emerging platforms to keep our digital presence innovative and competitive.Collaborate with internal teams (marketing, sales, customer service) to align content with company goals and campaigns.Qualifications:Proven experience as a Social Media Manager, Content Manager, or similar role, preferably in a tech or service-based industry.Strong writing and editing skills with the ability to create compelling content tailored to different audiences.Experience in online reputation management and responding to customer feedback across various platforms.Familiarity with social media platforms, analytics tools, and best practices.Knowledge of SEO and content optimization strategies.Ability to manage multiple projects and deadlines in a fast-paced environment.Creative thinker with strong communication skills and a collaborative mindset.Experience with localized content creation and targeting specific demographics is a plus.Why Mint Home?Be part of an innovative, tech-driven company that is redefining the HVAC industry.Opportunity to lead and shape our digital and content strategy.Collaborative and supportive team environment, fostering creativity and the exchange of ideas to drive growth and success.Rapid career advancement potential, with the chance to take on leadership roles as the company grows.If you are a creative content strategist with a passion for social media, digital engagement, and reputation management, we’d love to hear from you!Mint Home provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Seniority level Entry levelEmployment type Full-timeJob function Marketing and Writing/EditingIndustries Consumer Services
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