Irvine Company
Community Manager ($90,300.00 - $124,200.00)
Irvine Company, San Diego, California, United States, 92154
Community Manager ($90,300.00 - $124,200.00) Date: Aug 6, 2024Property: MONTE VISTA (2031)Location: San Diego, CA, 92108Division: Apartments - On-Site (Apt OnSite)Position Summary:
The role of a Community Manager involves a wide range of responsibilities, which can be categorized into the following key areas:Leadership and Team Development:
The Community Manager is responsible for fostering a positive and customer-oriented work culture. This includes training and developing team members, with a focus on employee engagement and retention.Customer Relations:
Building and maintaining strong relationships with both internal and external customers is crucial.Financial Management:
Managing the financial performance of the property which includes budget variances, budget and forecast planning, and identifying opportunities to enhance revenue.Property Standards and Resident Relations:
Ensuring that the community's condition and quality consistently meet company standards is a key responsibility. Additionally, the Community Manager develops and manages resident communications, anticipates and addresses resident relations challenges, and demonstrates problem-solving skills.Performance Monitoring and Compliance:
Monitoring and evaluating key metrics is essential to achieve company targets. The Community Manager creates renewal and leasing goals, monitors NTVs and NPS, and stays attentive to social media feedback. Regular audits and inspections ensure adherence to policies, procedures, and corporate compliance.Collaboration and Market Analysis:
The Community Manager fosters healthy collaboration and partnerships with other departments within the company. They also regularly update competitive data to inform pricing decisions, communicating these findings to senior management and the Revenue Manager.Minimum Qualifications / Other Expectations:
High school diploma.Two years management experience in customer service environment; leasing experience preferred.Valid driver’s license; valid vehicle insurance.This role requires the regular and frequent operation of a vehicle, as defined in the Company's MVR policy, and is part of the essential duties of this position.Ability to communicate clearly and effectively in English, both verbally and in writing. Multilingual ability a plus.On call as needed for after hours emergencies.Ability to work evenings, weekends and holidays.Community Details:Communities of Responsibility: Monte Vista
Please make sure you read the following details carefully before making any applications.Unit Count: 670Compensation:Base Pay Range: $90,300.00 - $124,200.00Actual placement within this range may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location.The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.About Us:Irvine Company Apartment Communities (a division of Irvine Company) offers a portfolio of more than 125 resort-style apartment communities in coastal California’s most desirable locations: San Diego, Orange County, West Los Angeles and Silicon Valley.With world-class amenities, resort-like surroundings and an unparalleled commitment to customer service, Irvine Company Apartment Communities redefines the rental-living experience.We take as much pride in our employee community as we do the communities we create. It’s an environment populated with talented and experienced people, a collaborative spirit and abundant opportunities.The Irvine Company is committed to providing equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, compensation, termination, and training, without regard to race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship status, marital status, pregnancy, age, medical condition, genetic information, military and veteran status, disability, or any other basis protected by federal, state, and local law. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
#J-18808-Ljbffr
The role of a Community Manager involves a wide range of responsibilities, which can be categorized into the following key areas:Leadership and Team Development:
The Community Manager is responsible for fostering a positive and customer-oriented work culture. This includes training and developing team members, with a focus on employee engagement and retention.Customer Relations:
Building and maintaining strong relationships with both internal and external customers is crucial.Financial Management:
Managing the financial performance of the property which includes budget variances, budget and forecast planning, and identifying opportunities to enhance revenue.Property Standards and Resident Relations:
Ensuring that the community's condition and quality consistently meet company standards is a key responsibility. Additionally, the Community Manager develops and manages resident communications, anticipates and addresses resident relations challenges, and demonstrates problem-solving skills.Performance Monitoring and Compliance:
Monitoring and evaluating key metrics is essential to achieve company targets. The Community Manager creates renewal and leasing goals, monitors NTVs and NPS, and stays attentive to social media feedback. Regular audits and inspections ensure adherence to policies, procedures, and corporate compliance.Collaboration and Market Analysis:
The Community Manager fosters healthy collaboration and partnerships with other departments within the company. They also regularly update competitive data to inform pricing decisions, communicating these findings to senior management and the Revenue Manager.Minimum Qualifications / Other Expectations:
High school diploma.Two years management experience in customer service environment; leasing experience preferred.Valid driver’s license; valid vehicle insurance.This role requires the regular and frequent operation of a vehicle, as defined in the Company's MVR policy, and is part of the essential duties of this position.Ability to communicate clearly and effectively in English, both verbally and in writing. Multilingual ability a plus.On call as needed for after hours emergencies.Ability to work evenings, weekends and holidays.Community Details:Communities of Responsibility: Monte Vista
Please make sure you read the following details carefully before making any applications.Unit Count: 670Compensation:Base Pay Range: $90,300.00 - $124,200.00Actual placement within this range may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location.The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.About Us:Irvine Company Apartment Communities (a division of Irvine Company) offers a portfolio of more than 125 resort-style apartment communities in coastal California’s most desirable locations: San Diego, Orange County, West Los Angeles and Silicon Valley.With world-class amenities, resort-like surroundings and an unparalleled commitment to customer service, Irvine Company Apartment Communities redefines the rental-living experience.We take as much pride in our employee community as we do the communities we create. It’s an environment populated with talented and experienced people, a collaborative spirit and abundant opportunities.The Irvine Company is committed to providing equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, compensation, termination, and training, without regard to race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship status, marital status, pregnancy, age, medical condition, genetic information, military and veteran status, disability, or any other basis protected by federal, state, and local law. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
#J-18808-Ljbffr