Sr User Experience Researcher

NO C2C | USC, GC work authorizations are eligibleConducts user experience research, analysis, and makes recommendations based on research findings. This senior-level position is able to work independently on significant research projects.Essential Duties & ResponsibilitiesUtilize organizational and interpersonal skills to recruit participants for research projects and usability studiesWork closely with the UI Designers, Product, Sales and Marketing to identify research tests and questionsProvides advisement to internal teams on the appropriate research strategy to answer critical questionsPlan, lead, and conduct a wide variety of research (e.g. in-person and remote usability tests, interviews, focus groups, surveys, prototype tests, A/B tests, card sorting, etc.)Perform validation usability testing to determine whether new features and enhancements have met business and usability objectives as well as participant needsParticipate in site visits and phone interviews, using listening, evaluating and note taking skills to collect user inputTranslate research findings into actionable, prioritized recommendations and communicate insights to team membersHelps mentor other UX Researchers on the team answering questionsQualificationsBachelor's degree required7-10 years' user experience research or relatedHealthcare domain experience is preferredExperience with Agile development is preferredSkills/KnowledgeA good listener and skilled note takerAbility to quickly understand and be empathetic of the participant's needs and goalsKnows how to ask open-ended questions that encourage unbiased feedbackFamiliar with usability tools such as Qualtrics, Walk Me, remote usability testing tools, card sorting, subjective ratings scales, and timed tests, as well as prototyping tools, such as Visio and AxureExcellent communication, interpersonal, time management, and personal organization skills**Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.**