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Rocket Companies

Senior Director, Product Design (Remote)

Rocket Companies, Detroit, Michigan, United States, 48228


The Rock Family of Companies is made up of nearly 100 separate businesses spanning fintech, sports, entertainment, real estate, startups and more. We’re united by our culture – a drive to find a better way that fuels our commitment to our clients, our community and our team members. We believe in and build inclusive workplaces, where every voice is heard and diverse perspectives are welcomed. Working for a company in the Family is about more than just a job – it’s about having the opportunity to become the best version of yourself.Rocket Mortgage , backed by

Rocket Companies , means more opportunities for you to carve your own career path forward. From our desire to revolutionize the way people get mortgages to addressing challenges big or small with outside-the-box solutions, we’re not your typical employer. We’ll provide you with everything you need to make sure you’re successful here.Apply today to join a team that offers career growth, amazing benefits and the chance to work with leading industry professionals.Minimum Qualifications15 years of experience designing UX solutions for software, web applications and/or mobile native apps10 years of experience mentoring other design professionalsBachelor’s degree in user experience, interaction design, communication design, information architecture, psychology, human-computer interaction, human factors, other related field or equivalent work experienceDemonstrated ability with recruiting, hiring and retaining multidisciplinary design teamsDemonstrated ability leading designers, with a proven track record of building and managing strong, effective design teamsDemonstrated ability in creating designs that create a competitive advantage and measure the effectiveness of designs with end usersDemonstrated ability in working with a variety of design tools such as Adobe XD, Figma, Axure, InVision and SketchDemonstrated ability to design digital products, services and experiences for effective and efficient human useDemonstrated ability in influencing product direction through a deep understanding of user needs and usabilityDemonstrated ability in collaborating with multiple disciplines, such as product, engineering and data analysisAdvanced knowledge of the end-to-end iterative product design process, including how to use wireframing, prototyping, user testing and high-fidelity visuals to communicate design intentDemonstrated ability in best practices, key findings and evidence-based rationalization of UX design decisionsKnowledge of balancing human behaviors, technology capabilities and business needs to deliver measurable design solutionsPreferred QualificationsMaster’s in interaction design, human-computer interaction, psychology, sociology, user experience, human-computer interaction, human factors or related fieldSeen as a thought leader within the design communityJob SummaryAs the Senior Director of Product Design, you'll define the vision for leading and growing a design team to deliver impactful outcomes through the creation of industry-leading experiences for clients and internal team members. You'll provide direction and guidance for your team’s overall growth and output as well as partner with cross-functional leaders to drive strategy. You'll build a strong design practice and influence product and business strategy while driving quality of the experience.ResponsibilitiesLead and inspire a design team consisting of defining and measuring design strategies that deliver value to our clients, achieve business outcomes and accelerate growthChampion creating a differentiated and competitive client experience by using storytelling and persuasion to connect strategy and vision to business-as-usual workDrive quality and user-centric experiences and guide the team to develop best practicesDevelop an emerging understanding of customer problems, broader organizational context and goals and take initiative in identifying problems and opportunities to improve the productDevelop and measure key performance indicators that benchmark and track performance, and measure our solutionsHire and retain top user experience design talent by driving career development and performance and delivering regular feedback and coachingCollaborate iteratively to deliver highly innovative solutionsOversee and guide the team to work through roadblocks and collaborate with other teamsMeasure value to the client by directing priorities and that identify client needs, met and unmet by current digital productsDevelop highly innovative solutions and recommend to executive leadership for prioritizationInvestigate, evaluate and recommend new and emerging user experience design and usability techniques, technologies and process improvement methodologiesPresent team best practices, case studies and success stories both internally and externallyScale the design function by evolving our thinking and driving new ways to engage with partners and create valueBenefits and PerksOur team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We’ve got your back.Who We AreRocket Companies

is a Detroit-based company made up of businesses that provide simple, fast and trusted digital solutions for complex transactions. The name comes from our flagship business, now known as Rocket Mortgage, which was founded in 1985. Today, we’re a publicly traded company involved in many different industries, including mortgages, fintech, real estate and more. We’re insistently different in how we look at the world and are committed to an inclusive workplace where every voice is heard. We’re passionate about the work we do, and it shows. We’ve been ranked #1 for Fortune’s Best Large Workplaces in Financial Services and Insurance List in 2022, named #5 on People Magazine’s Companies That Care List in 2022 and recognized as #7 on Fortune’s list of the 100 Best Companies to Work For in 2022.DisclaimerThis is an outline of the primary responsibilities of this position. As with everything in life, things change. The tasks and responsibilities can be changed, added to, removed, amended, deleted and modified at any time by the leadership group. We are proud equal opportunity employers and committed to providing an inclusive environment based on mutual respect for all candidates and team members.Employment decisions, including hiring decisions, are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. We offer opportunities to all job seekers including individuals with disabilities and provide reasonable accommodation to qualified individuals with disabilities in accordance with state and federal law.

Not sure what skills you will need for this opportunity Simply read the full description below to get a complete picture of candidate requirements.#J-18808-LjbffrRemote working/work at home options are available for this role.