ServiceNow
Senior Broadcast Engineer
ServiceNow, Santa Clara, California, United States,
Job Description
ServiceNow is seeking a seasoned senior level Broadcast Engineer with experience in fast paced live-event production environments. This key role is responsible for all production engineering and technology including control room design and workflow build-outs. An ideal candidate will have advanced knowledge of production hardware such as video switching, video/audio routing and patch bays, manned and PTZ cameras, audio mixers, microphones, scan conversion, recording devices, and Zoom integration. This senior engineer will also play a vital role on crew during live events at ServiceNow with global audiences of 10,000+ people. This role requires extremely adept troubleshooting skill and a passion for providing amazing experiences to our employees in a rapidly growing environment.
Roles/Responsibilities:
•Lead technical expert for troubleshooting of new hardware installations & upgrades
• Lead maintenance technician for all broadcast hardware and software
• Ensure all video, audio, lighting, and communications systems are functioning properly prior to and during events
•Lead and assist vendors with design and integration of current and new facilities.
•Assist with training crew members on current and new technologies
•Publish and/or broadcast events on Facebook Workplace, Zoom, Vmix and other virtual broadcast platforms
•Maintain quality control of all vMix and production switcher assets
•Develop efficient live video workflows, encoding procedures and streaming protocols
•Configure and operate live encoder hardware and software
•Collaborate with the ServiceNow Network Operations (NOC) team on network requirements to support our hardware and systems
•Create, develop, and maintain technical training materials and documentation and maintain system as-built documentation
ServiceNow is seeking a seasoned senior level Broadcast Engineer with experience in fast paced live-event production environments. This key role is responsible for all production engineering and technology including control room design and workflow build-outs. An ideal candidate will have advanced knowledge of production hardware such as video switching, video/audio routing and patch bays, manned and PTZ cameras, audio mixers, microphones, scan conversion, recording devices, and Zoom integration. This senior engineer will also play a vital role on crew during live events at ServiceNow with global audiences of 10,000+ people. This role requires extremely adept troubleshooting skill and a passion for providing amazing experiences to our employees in a rapidly growing environment.
Roles/Responsibilities:
•Lead technical expert for troubleshooting of new hardware installations & upgrades
• Lead maintenance technician for all broadcast hardware and software
• Ensure all video, audio, lighting, and communications systems are functioning properly prior to and during events
•Lead and assist vendors with design and integration of current and new facilities.
•Assist with training crew members on current and new technologies
•Publish and/or broadcast events on Facebook Workplace, Zoom, Vmix and other virtual broadcast platforms
•Maintain quality control of all vMix and production switcher assets
•Develop efficient live video workflows, encoding procedures and streaming protocols
•Configure and operate live encoder hardware and software
•Collaborate with the ServiceNow Network Operations (NOC) team on network requirements to support our hardware and systems
•Create, develop, and maintain technical training materials and documentation and maintain system as-built documentation