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ServiceNow

Executive Writer, ServiceNow Transformation Office

ServiceNow, Dallas, Texas, United States, 75202


Job Description

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We’re not yesterday’s IT department, we're Digital Technology. The world around us keeps changing and so do we. We’re redefining what it means to be IT with a mindset centered on transformation, experience, AI-driven automation, innovation, and growth. We’re all about delivering delightful, secure customer and employee experiences that accelerate ServiceNow’s journey to become the defining enterprise software company of the 21st century. And we love co-creating, using, and highlighting our own products to do it. Ultimately, we strive to make the world work better for our employees and customers—when you work in ServiceNow Digital Technology, you work for them.

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you’ll be part of an ambitious team of change makers who have a restless curiosity, drive, and a knack for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. At ServiceNow, the future is ours, and it starts with you.

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of the FORTUNE 100 Best Companies to Work For® and the World's Most Admired Companies™.

Learn more onandabout their experiences working at ServiceNow.

At ServiceNow, we’re deploying our own technology for our digital transformation. The Now on Now Content team supports the Transformation Office, writing inspiring stories, presentations, and thought leadership to enable our senior leaders and account teams share our experiences and help customers on their journeys.

The successful candidate is a high-energy, self-starter who is both an effective team leader and storyteller. You like to work in a fast-paced, collaborative environment. The successful candidate thinks strategically, acts tactically, and possesses a strong ability to conceptualize, develop, drive, coordinate and manage a creative team.

What you get to do in this role:

Tap into your understanding of our product strategy, how we are deploying our own technology, and how our work impacts our goals.

Infuse your thought leadership and investigative journalism instincts to drive storytelling that meets the needs of a wide range of ServiceNow stakeholders, with a focus on senior leadership.

Lead in the discovery and sourcing of new stories and opportunities to amplify them including: Developing compelling stories for executives and service owners to present in executive briefings, trade shows, conferences, webinars, and customer calls.

Writing PowerPoint decks and speaker notes for senior leaders’ live presentations

Writing stories that will help account teams share the Now on Now experiences with customers

Facilitate collaborative working sessions with ServiceNow executives and practitioners to tell their stories in an authentic voice for targeted internal and external audiences

Collaborate with content designers on creative themes, visual styles, and storyboards