Artius Solutions LLC
Technical Writer
Artius Solutions LLC, Bothell, Washington, United States, 98021
Seeking Technical Writer in Bothell, Washington, United States, 98021 @33.44 USD/HR+Benefits for Philips
Please ensure you read the below overview and requirements for this employment opportunity completely.
SummaryThe OHC Technical Writer key role will is the creation and delivery of the customer facing documents within the creation of instructional assets defining our consumer experience of Philips Oral Healthcare products.
As a technical writer, you are responsible for the creation of user manuals for different product categories within Philips Oral Healthcare. Together with Innovation, Engineering, Product Research and Marketing, you convert the input provided into user manuals and other digital content.
In parallel you are co-creating online support pages by providing knowledge articles and other relevant post purchase user content. For this task you will closely work together with the Philips Product Research and Consumer Care teams.
As a technical writer, you will be working on several projects at the same time. Within the project team, it is your responsibility to ensure that the artwork of the user manual is delivered before the set deadline. You are also responsible for uploading user manuals onto the Philips support websites using centralized content management tools.
Roles & ResponsibilitiesTasks and responsibilities:Execute creation of DFU/IFU delivery projects under direction of the Packaging Content Program Manager and Instructional Asset Lead for new products and existing product changes to meet market RFS from global BMC and technical teams.Creating well-structured and clear user content per Philips Personal Health and Oral healthcare branding guidelines.Writing user manual texts based on guidelines and a style guide with direction provided by Oral Healthcare R&D team inputs.Ensuring compliance with international legal standards.Giving instructions to and managing external contacts: illustrators, translation agency and DTP agency. Or build this competency yourselves.Monitoring deadlines; meeting business commitments and ensuring quality first-time right delivery.Oversee multiple projects of various size and scope simultaneously.Escalate process delays and other project risks to internal functions when necessary for quick resolution.Proof PDFs, route revisions, and approval deadlines for all instructional asset projects.Revise and proof ancillary print and online materials.Keep up to date on current business software.
Minimum QualificationsJob requirements:Bachelor's degree3-5 years professional experience with a CCMS (Author-it, Arbotext, ST4, Scheme), Author-It preferredMinimum 2 years of experience working with implementing brand guidelines in work for national brandsAccurate and consistent executionDemonstrated ability to foresee and address problems proactivelyHighly detail oriented and able to manage multiple complex tasks simultaneouslyExceptional communication skills for coordinating remote teams of many nationalities, as well as communication with global and local stakeholdersDemonstrated proficiency with electronic record-keeping system
Experience Working In ISO9000 Or Similar Regulated Business PreferredPrevious related work experience in a global consumer packaged goods company preferredStress resistant: able to handle several projects with short deadlines simultaneously
We offer a job in a dynamic and innovative work environment in Philips with plenty of development opportunities.
If you are interested, apply for this job by clicking the application button. We look forward to receiving your resume and motivation.
Work AuthorizationGreen CardUS Citizen
BenefitsDentalEye CareMedical
#J-18808-Ljbffr
Please ensure you read the below overview and requirements for this employment opportunity completely.
SummaryThe OHC Technical Writer key role will is the creation and delivery of the customer facing documents within the creation of instructional assets defining our consumer experience of Philips Oral Healthcare products.
As a technical writer, you are responsible for the creation of user manuals for different product categories within Philips Oral Healthcare. Together with Innovation, Engineering, Product Research and Marketing, you convert the input provided into user manuals and other digital content.
In parallel you are co-creating online support pages by providing knowledge articles and other relevant post purchase user content. For this task you will closely work together with the Philips Product Research and Consumer Care teams.
As a technical writer, you will be working on several projects at the same time. Within the project team, it is your responsibility to ensure that the artwork of the user manual is delivered before the set deadline. You are also responsible for uploading user manuals onto the Philips support websites using centralized content management tools.
Roles & ResponsibilitiesTasks and responsibilities:Execute creation of DFU/IFU delivery projects under direction of the Packaging Content Program Manager and Instructional Asset Lead for new products and existing product changes to meet market RFS from global BMC and technical teams.Creating well-structured and clear user content per Philips Personal Health and Oral healthcare branding guidelines.Writing user manual texts based on guidelines and a style guide with direction provided by Oral Healthcare R&D team inputs.Ensuring compliance with international legal standards.Giving instructions to and managing external contacts: illustrators, translation agency and DTP agency. Or build this competency yourselves.Monitoring deadlines; meeting business commitments and ensuring quality first-time right delivery.Oversee multiple projects of various size and scope simultaneously.Escalate process delays and other project risks to internal functions when necessary for quick resolution.Proof PDFs, route revisions, and approval deadlines for all instructional asset projects.Revise and proof ancillary print and online materials.Keep up to date on current business software.
Minimum QualificationsJob requirements:Bachelor's degree3-5 years professional experience with a CCMS (Author-it, Arbotext, ST4, Scheme), Author-It preferredMinimum 2 years of experience working with implementing brand guidelines in work for national brandsAccurate and consistent executionDemonstrated ability to foresee and address problems proactivelyHighly detail oriented and able to manage multiple complex tasks simultaneouslyExceptional communication skills for coordinating remote teams of many nationalities, as well as communication with global and local stakeholdersDemonstrated proficiency with electronic record-keeping system
Experience Working In ISO9000 Or Similar Regulated Business PreferredPrevious related work experience in a global consumer packaged goods company preferredStress resistant: able to handle several projects with short deadlines simultaneously
We offer a job in a dynamic and innovative work environment in Philips with plenty of development opportunities.
If you are interested, apply for this job by clicking the application button. We look forward to receiving your resume and motivation.
Work AuthorizationGreen CardUS Citizen
BenefitsDentalEye CareMedical
#J-18808-Ljbffr