State of Alaska
Housing Program Specialist II (Anchorage)
State of Alaska, Anchorage, Alaska, United States, 99507
Corporate Values : Integrity, Respectful, Leadership, Sustainable
Ready to make your application Please do read through the description at least once before clicking on Apply.Alaska Housing Finance CorporationHOUSING PROGRAM SPECIALIST IIANCHORAGE/Job #23-8357 PCN 374Position Summary:
Responsible for housing assistance program client or property management.Reports to:
Asset Supervisor, FIC Supervisor, Supervisory Housing Specialist, and/or Regional Manager.Supervises:
None.DefinitionThe incumbent of this position must have the ability to listen and communicate with a diverse group of individuals and must demonstrate excellent communication skills, both verbal and written. The incumbent must be able to handle irate and/or difficult persons with tact, diplomacy, and sensitivity. The incumbent must be able to determine priorities and manage multiple projects commensurate with Housing Authority standards. This is a non-exempt, non-supervisory position.Examples of DutiesThe incumbent of this position is responsible for daily client or property management of a rental assistance program for low-income clientele, including but not limited to:Ensuring at least “standard” performance under HUD’s assessment system indicators:a. AHFC-Owned Housing:Physical condition of the units, buildings, and systems;Financial condition of the property;Management performance of the property;Resident satisfaction.b. Privately-Owned Housing:Proper application of subsidy and payment standards;Proper determination of income and family contribution;Adherence to Housing Quality Standards (HQS);Prompt payment to owners.Carrying out the work of the program in compliance with all applicable Federal, State, and local laws, regulations, and AHFC policies and procedures related to:Civil and Disability rights;Procurement of goods and services;Rental integrity;Data privacy laws.Maintaining the financial health of the program, including responsibilities for:Preparing the annual operating budget and revisions as needed;Minimizing vacant units days and vacancy loss;Tracking monthly and year-to-date income and expenditures;Monitoring cash flow at the properties;Accepting rent, daily cash balancing and deposits, and appropriate entry of cash activities into AHFC computer systems;Purchasing goods and services only when needed, when policies have been followed, and when funding permits;Performing or monitoring inventory control of all equipment, materials, and supplies;Assembling information and assisting with preparation of reports as required.Working with clients to ensure they receive accurate and timely information, opportunities for input, and fair hearings on problems, including:Providing accurate program information to prospective applicants;Interpreting complex housing program rules for clients and using interpreter services when appropriate;Providing information on applicant or client grievance procedures;Assisting applicants with rental housing applications;Assisting applicants with appointments for interviews and inspections;Treating all client information with confidentiality, diplomacy, and sensitivity;Providing appropriate community resource referrals.Assisting with the capital planning and redevelopment process, including:Collecting recommendations from staff about capital work needed and priorities for such work;Assisting with the development of the annual capital plan.Assisting in the day-to-day maintenance of the property, including:Logging and monitoring the prioritization, assignment, close-out, and quality control of resident maintenance requests;Reporting any hazardous conditions, inspecting common areas, hallways, community rooms, and ensuring that work orders are issued to address deficiencies;Inspecting units;Determining when and what residents should be charged for damages and neglect beyond normal wear and tear;Conducting UPCS inspections of AHFC units and documenting the results;Conducting HQS inspections of private units and documenting the results.Processing admissions to ensure all applicants are processed in accordance with all applicable Federal, State, and local laws, regulations, and AHFC policies and procedures:Marketing and recruitment of applicants for the waiting list;Reviewing applications for completeness, obtaining verifications, and establishing applicant files;Determining eligibility for new families;Processing new families, including move-in briefing and inspection;Providing program information at a Briefing Class.Conducting annual reexaminations and interim adjustments to compute rent timely, accurately, and in compliance with AHFC policies:Notifying residents of their upcoming annual re-exam;Collecting and reviewing income, assets, and deductions;Documenting all actions properly in client files.Enforcing the lease fairly and timely on all residents, including:Conducting orientations for new residents;Assisting with preparation and service of notices for non-payment of rent;Assisting with preparation and service of lease violation notices;Appearing in court for evictions and other lease enforcement actions.Monitoring the safety and security of the property or work site, including:Notifying supervisor promptly of any hazardous situations;Enforcing program rules for violations of criminal activity;Practicing good work habits to ensure a safe work environment.Maintaining accurate files and records, including:Organizing data and files;Understanding and applying regulations;Comprehending written material;Accurately conveying information, both orally and in writing;Retrieving information from department records management system(s).Assisting with preparation of monthly and annual reports, as requested.Other duties as assigned.Knowledge, Skills and AbilitiesKnowledge of: Business English and math; proper communication techniques; office practices, procedures, supplies and equipment; effective human relation concepts; federal and agency regulations governing assisted housing programs; construction techniques and building codes; Housing Quality Standards.Skills in: Organizing data and files; understanding and applying regulations; making detailed mathematical computations; basic interviewing techniques; typing (45 wpm); operating a personal computer.Ability to: Comprehend written material; establish and maintain effective working relationships; perform assigned tasks independently; convey information, both orally and in writing, to a variety of individuals.May be required to travel to rural Alaskan communities for short periods of time.Minimum QualificationsHigh school diploma or GED plus a minimum of three years’ experience in office practices or property management.Basic computer experience, including electronic mail, word processing, and document preparation.Must have valid Alaska Driver’s license (or be able to obtain one within five (5) calendar days of beginning employment).Substitution:
Related business college courses or degree may be substituted for required experience on a year for year basis.This is a level 14 position with an annual salary of $47,001.03 (26 pay periods). Excellent benefits package.Insurance BenefitsHealth Plan – Medical, Vision, Prescription, and DentalEmployee Assistance Program/WellnessLife Insurance – Basic Life and AD&DOptional Insurance BenefitsGroup-based insurance premiums - Optional life, Long-term, and short-term disabilityFlexible spending accounts for tax savings on eligible health care of dependent care expensesRetirement BenefitsMembership in the Public Employees Retirement System (PERS)Option to enroll in AHFC Deferred Compensation ProgramPaid Leave & Other BenefitsPersonal Leave with an accrual rate increase based on time servedTwelve paid holidays a yearHealth Club reimbursement PlanEducation ReimbursementAll external applicants tentatively selected for this position shall be required to submit to urinalysis and breath alcohol testing to screen for illegal drug/alcohol use and complete a pre-employment physical prior to appointment.APPLICATIONS WILL BE ACCEPTED UNTIL THE POSITION IS FILLEDTo apply for this job and all jobs, please go to AHFC website linked below.https://www.ahfc.us/about-us/jobs/all-job-seekersPLEASE DO NOT APPLY AT WORKPLACE ALASKAAHFC May Offer Hybrid Teleworking Opportunities for Some PositionsAHFC provides employment opportunities to low and very-low income persons, in compliance with Section 3 of the HUD Act of 1968. Public Housing Residents are encouraged to apply.EQUAL OPPORTUNITY EMPLOYER
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Ready to make your application Please do read through the description at least once before clicking on Apply.Alaska Housing Finance CorporationHOUSING PROGRAM SPECIALIST IIANCHORAGE/Job #23-8357 PCN 374Position Summary:
Responsible for housing assistance program client or property management.Reports to:
Asset Supervisor, FIC Supervisor, Supervisory Housing Specialist, and/or Regional Manager.Supervises:
None.DefinitionThe incumbent of this position must have the ability to listen and communicate with a diverse group of individuals and must demonstrate excellent communication skills, both verbal and written. The incumbent must be able to handle irate and/or difficult persons with tact, diplomacy, and sensitivity. The incumbent must be able to determine priorities and manage multiple projects commensurate with Housing Authority standards. This is a non-exempt, non-supervisory position.Examples of DutiesThe incumbent of this position is responsible for daily client or property management of a rental assistance program for low-income clientele, including but not limited to:Ensuring at least “standard” performance under HUD’s assessment system indicators:a. AHFC-Owned Housing:Physical condition of the units, buildings, and systems;Financial condition of the property;Management performance of the property;Resident satisfaction.b. Privately-Owned Housing:Proper application of subsidy and payment standards;Proper determination of income and family contribution;Adherence to Housing Quality Standards (HQS);Prompt payment to owners.Carrying out the work of the program in compliance with all applicable Federal, State, and local laws, regulations, and AHFC policies and procedures related to:Civil and Disability rights;Procurement of goods and services;Rental integrity;Data privacy laws.Maintaining the financial health of the program, including responsibilities for:Preparing the annual operating budget and revisions as needed;Minimizing vacant units days and vacancy loss;Tracking monthly and year-to-date income and expenditures;Monitoring cash flow at the properties;Accepting rent, daily cash balancing and deposits, and appropriate entry of cash activities into AHFC computer systems;Purchasing goods and services only when needed, when policies have been followed, and when funding permits;Performing or monitoring inventory control of all equipment, materials, and supplies;Assembling information and assisting with preparation of reports as required.Working with clients to ensure they receive accurate and timely information, opportunities for input, and fair hearings on problems, including:Providing accurate program information to prospective applicants;Interpreting complex housing program rules for clients and using interpreter services when appropriate;Providing information on applicant or client grievance procedures;Assisting applicants with rental housing applications;Assisting applicants with appointments for interviews and inspections;Treating all client information with confidentiality, diplomacy, and sensitivity;Providing appropriate community resource referrals.Assisting with the capital planning and redevelopment process, including:Collecting recommendations from staff about capital work needed and priorities for such work;Assisting with the development of the annual capital plan.Assisting in the day-to-day maintenance of the property, including:Logging and monitoring the prioritization, assignment, close-out, and quality control of resident maintenance requests;Reporting any hazardous conditions, inspecting common areas, hallways, community rooms, and ensuring that work orders are issued to address deficiencies;Inspecting units;Determining when and what residents should be charged for damages and neglect beyond normal wear and tear;Conducting UPCS inspections of AHFC units and documenting the results;Conducting HQS inspections of private units and documenting the results.Processing admissions to ensure all applicants are processed in accordance with all applicable Federal, State, and local laws, regulations, and AHFC policies and procedures:Marketing and recruitment of applicants for the waiting list;Reviewing applications for completeness, obtaining verifications, and establishing applicant files;Determining eligibility for new families;Processing new families, including move-in briefing and inspection;Providing program information at a Briefing Class.Conducting annual reexaminations and interim adjustments to compute rent timely, accurately, and in compliance with AHFC policies:Notifying residents of their upcoming annual re-exam;Collecting and reviewing income, assets, and deductions;Documenting all actions properly in client files.Enforcing the lease fairly and timely on all residents, including:Conducting orientations for new residents;Assisting with preparation and service of notices for non-payment of rent;Assisting with preparation and service of lease violation notices;Appearing in court for evictions and other lease enforcement actions.Monitoring the safety and security of the property or work site, including:Notifying supervisor promptly of any hazardous situations;Enforcing program rules for violations of criminal activity;Practicing good work habits to ensure a safe work environment.Maintaining accurate files and records, including:Organizing data and files;Understanding and applying regulations;Comprehending written material;Accurately conveying information, both orally and in writing;Retrieving information from department records management system(s).Assisting with preparation of monthly and annual reports, as requested.Other duties as assigned.Knowledge, Skills and AbilitiesKnowledge of: Business English and math; proper communication techniques; office practices, procedures, supplies and equipment; effective human relation concepts; federal and agency regulations governing assisted housing programs; construction techniques and building codes; Housing Quality Standards.Skills in: Organizing data and files; understanding and applying regulations; making detailed mathematical computations; basic interviewing techniques; typing (45 wpm); operating a personal computer.Ability to: Comprehend written material; establish and maintain effective working relationships; perform assigned tasks independently; convey information, both orally and in writing, to a variety of individuals.May be required to travel to rural Alaskan communities for short periods of time.Minimum QualificationsHigh school diploma or GED plus a minimum of three years’ experience in office practices or property management.Basic computer experience, including electronic mail, word processing, and document preparation.Must have valid Alaska Driver’s license (or be able to obtain one within five (5) calendar days of beginning employment).Substitution:
Related business college courses or degree may be substituted for required experience on a year for year basis.This is a level 14 position with an annual salary of $47,001.03 (26 pay periods). Excellent benefits package.Insurance BenefitsHealth Plan – Medical, Vision, Prescription, and DentalEmployee Assistance Program/WellnessLife Insurance – Basic Life and AD&DOptional Insurance BenefitsGroup-based insurance premiums - Optional life, Long-term, and short-term disabilityFlexible spending accounts for tax savings on eligible health care of dependent care expensesRetirement BenefitsMembership in the Public Employees Retirement System (PERS)Option to enroll in AHFC Deferred Compensation ProgramPaid Leave & Other BenefitsPersonal Leave with an accrual rate increase based on time servedTwelve paid holidays a yearHealth Club reimbursement PlanEducation ReimbursementAll external applicants tentatively selected for this position shall be required to submit to urinalysis and breath alcohol testing to screen for illegal drug/alcohol use and complete a pre-employment physical prior to appointment.APPLICATIONS WILL BE ACCEPTED UNTIL THE POSITION IS FILLEDTo apply for this job and all jobs, please go to AHFC website linked below.https://www.ahfc.us/about-us/jobs/all-job-seekersPLEASE DO NOT APPLY AT WORKPLACE ALASKAAHFC May Offer Hybrid Teleworking Opportunities for Some PositionsAHFC provides employment opportunities to low and very-low income persons, in compliance with Section 3 of the HUD Act of 1968. Public Housing Residents are encouraged to apply.EQUAL OPPORTUNITY EMPLOYER
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