Marketing & Communication Manager

Making sure you fit the guidelines as an applicant for this role is essential, please read the below carefully.Job DescriptionPrimary ResponsibilitiesMarketing & CommunicationMaintain good working relationships with local and international mediaMaintain current media lists: local and international travel, leisure, lifestyle, entertainment, business and food editorsExecute media placements for hotel through news releases and personal contactsDevelop business and leisure travel promotions; release to press and/or target audienceExplore valuable media trades where appropriateServe as hotel spokesperson, when appointed by General Manager, to make all official statements for hotel to media, especially during crisis situationsMaintain photo/electronic library of hotel Executive Committee and all other aspects of hotelMaintain and update hotel’s websiteSubmit stories/photos to media regularly. Monitor news coverage and circulate internallyMaintain updated hotel press kit to include news releases, Executive Committee biographies & photosEstablish PR & Communications programs that will benefit and support sales and F&B strategies and initiativesAssist Director of Sales and Marketing in developing and producing sales support materials for hotel (newsletters, brochures, mailers, promotion materials, in-room information, guides, etc.)Assist Director of Food and Beverage in the development and production of signage, menus, and other F&B collateral materialsContribute to employee newsletter, announcements and other printed materials published by the Talent & Culture departmentMonitor all printed materials to ensure adherence to corporate identity standardsArrange photography of VIP guests and maintain archivesCoordinate all special events and promotions with the aim to maximize publicityEvaluate request for hotel donations of services/financial participation from civil, social and charitable organizations; respond to requests, coordinate reservations and preparation of gift certificates; Serve as hotel’s representative on major civic or community programsTeam ManagementInterview, select and recruit team membersIdentify and develop team members with potentialConduct performance review with the teamConstantly monitor team members’ appearance, attitude and degree of professionalismDevelop, conduct and maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the businessOther ResponsibilitiesAttend all briefings, meetings and trainings as assigned by managementMaintain a high standard of personal appearance and hygiene at all timesBe aware of the hotel fire & life safety/emergency proceduresPerform other reasonable duties assigned by managementMain Complexity/Critical issues in the JobAllocate company resources to maximize collaboration, efficiency and creativity in the building and maintenance of consistent branding or corporate identity across marketing and public relations channels.

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