Logo
Square Inc.

Senior Product Designer, Commerce (Merchant)

Square Inc., San Francisco, California, United States, 94199


Senior Product Designer, Commerce (Merchant)

Apply (by clicking the relevant button) after checking through all the related job information below.

Full-time

It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has evolved into a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow, and save to our 47 million monthly active customers. We aim to redefine the world’s relationship with money to make it more relatable, instantly available, and universally accessible.

Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration, and impact. We’ve been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy.

We are looking for a Product Designer to join our growing design team. Our focus is to create world-class experiences for our customers. We pride ourselves in rethinking established paradigms and bringing creative solutions into existence in the commerce space.

Our product designers take a product, feature, or experience from ideation to production. This includes vision setting, designing solutions, prototyping, bringing along cross-functional teams, overseeing implementation, and collaborating with other designers, researchers, product managers, analysts, and engineers.

The Commerce team is committed to bringing financial freedom to all our customers. Our team is at the core of Cash App’s mission—redefining the world’s relationship with money. We’re making Cash App and Afterpay the most loved way to pay for buyers and sellers by designing commerce services that are more relatable, instantly available, and universally accessible.

We’re looking for someone who has:

8+ years of experience as a Product Designer

A passion for turning complex problems into simple and engaging solutions

An innate understanding of the end-to-end design process - from identifying customer needs and pain points to delivering exceptional customer experiences

Establish a design voice in critique settings to help support team members

The ability to apply consumer insights and metrics to inform design decisions and influence the product roadmap

Comfort with an iterative design process that includes soliciting and acting on feedback

Strong systems thinker with the ability to connect the dots across the entire customer journey

Collaborate effectively with cross-functional stakeholders to influence outcomes

Know how to interpret data and inform design decisions based on both qualitative and quantitative insights

Lead with the voice of the customer and have a deep understanding of human-centered design principles

Previous experience designing solutions for merchant and developer-facing platforms

A passion for connecting merchant-facing solutions with consumer experiences

An ability to interpret, leverage, and present data to help merchants grow their businesses

A passion for solving technical problems to enhance our payment tools

Experience mentoring other designers, providing feedback and coaching work

Experience in customer journey mapping and strategic design to complement design foundations

Familiarity in creating interactive prototypes to enhance the customer story

An active influencer with strong business acumen to demonstrate the value of design

Please submit a deck or portfolio of work with your application that showcases your design process from exploratory stages through execution. If your portfolio site requires a password, please provide us with it in your application or on your resume. Thank you!

Block takes a market-based approach to pay, and pay may vary depending on your location. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

Full-time employee benefits include the following:

Healthcare coverage (Medical, Vision, and Dental insurance)

Health Savings Account and Flexible Spending Account

Retirement Plans including company match

Employee Stock Purchase Program

Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance

Paid parental and caregiving leave

Paid time off (including 12 paid holidays)

Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees)

Learning and Development resources

Paid Life insurance, AD&D, and disability benefits

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer.

Block will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances. Because the material duties of this role involve direct or indirect access to sensitive personal or financial data, a criminal background check is required following a contingent offer of employment.

While there is no specific deadline to apply for this role, on average, U.S. open roles are posted for 70 days before being filled by a successful candidate.

#J-18808-Ljbffr