Logo
WTW inc.

UX Writer

WTW inc., San Francisco, California, United States, 94199


We are seeking a UX Writer to join our communications and marketing team to write copy and communications for our benefits software and mobile app. The UX Writer will be responsible for analyzing and improving communication with our customers, users, and internal teams. The ideal candidate will have a strong background in communication and be able to identify areas for improvement in our communication strategy.

Note:

Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.

The Role

Provide copy support for User Experience designers

Write copy for various communication materials

Maintain communications asset management standards

Work with technical experts, in-house writers, graphic designers, and UX designers to create clear, complete, and helpful messaging

Ensure consistency in tone, messaging, and brand voice across all content, aligning deliverables with the organization's brand guidelines and style.

Analyze existing communications and identify data-backed opportunities for improvement

The Requirements

3+ years of experience in a communication or technical writer role

2+ years of experience interpreting data and forming actionable conclusions

Bachelor's degree in communication, technical writing, or a related field

Excellent written and verbal communication skills

Ability to adapt independently to new processes and software

Demonstrated ability to understand, clearly communicate, organize, and explain complex subject matter

Demonstrated ability to think deeply about specific topics and ask relevant, specific questions

Organized and focused, with strong task management skills, and an ability to self-manage competing deadlines

Demonstrated ability to learn new concepts quickly and complete multiple and diverse assignments with the highest level of quality

Compensation and Benefits

Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role and potential for revenue generation (Producer roles only).

Compensation

The base salary compensation range being offered for this role is $60,000-$75,000. This role is also eligible for an annual short-term incentive bonus.

Company Benefits

WTW provides a competitive benefit package which includes the following (eligibility requirements apply):

Health and Welfare Benefits:

Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)

Leave Benefits:

Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off (https://cdn-static.findly.com/wp-content/uploads/sites/1862/2023/01/31091722/Washington-State-Time-Off.pdf) (

Washington State only

)

Retirement Benefits:

Contributory Pension Plan and Savings Plan (401k). All Level 38 and more senior roles may also be eligible for non-qualified Deferred Compensation and Deferred Savings Plans.

EOE, including disability/vets