CoStar Group, Inc.
Residential Photography Manager - San Francisco, CA
CoStar Group, Inc., San Francisco, California, United States, 94199
Residential Photography Manager - San Francisco, CA
Job DescriptionOverview
Any additional information you require for this job can be found in the below text Make sure to read thoroughly, then apply.CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights, and connections that improve their businesses and lives. We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers.Responsibilities:Lead and manage a team of 8-10 photographers providing guidance, support, and feedback to ensure high-quality performance and adherence to company standards.Develop and implement efficient workflows optimizing output while maintaining quality product and service.Conduct regular quality audits on all media to ensure accuracy, completeness, and adherence to brand standards.Provide feedback and coaching to photographers as needed.Maintain a high level of customer satisfaction by promptly addressing any inquiries or concerns from clients and providing exceptional service throughout the process.Review KPI and scorecard performance regularly to identify key areas for improvement.Provide ongoing coaching to team members on Matterport technology, scanning techniques, photography, and company procedures to enhance their skills and performance.Serve as the primary point of contact for technical issues related to equipment and software.Troubleshoot problems and coordinate with IT support to resolve issues promptly.Work closely with internal teams, including logistics, sales, and customer support, to coordinate appointments, address client needs, and ensure seamless delivery of services.Frequent travel within your region, and some travel to the Richmond, VA office is required.Qualifications:Bachelor’s degree from an accredited, not-for-profit University or College.3-5 years’ direct operations management of 6+ employees, remote management experience required.Exceptional communication skills and ability to motivate and engage remote teams effectively.Strong attention to detail and commitment to maintaining high standards of quality and accuracy.Expertise in analyzing and interpreting KPIs and performance metrics.Dedication to delivering outstanding customer service and ensuring client satisfaction.Flexibility to travel for fieldwork as needed and availability to work evenings or weekends to meet client’s needs.Experience with Matterport technology and 3D scanning techniques is a plus.Candidates must possess a current and valid driver’s license.Satisfactory completion of a Driving Record/Driving Abstract check prior to start. Driving history must reflect responsible driving behavior and compliance with traffic laws.What's In It For You?When you join CoStar Group, you’ll experience a collaborative and innovative culture working alongside the best and brightest to empower our people and customers to succeed. We offer you generous compensation and performance-based incentives. CoStar Group also invests in your professional and academic growth with internal training and tuition reimbursement.Our benefits package includes (but is not limited to):Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription DrugLife, legal, and supplementary insuranceVirtual and in-person mental health counseling services for individuals and familyCommuter and parking benefits401(K) retirement plan with matching contributionsEmployee stock purchase planPaid time offTuition reimbursementAccess to CoStar Group’s Diversity, Equity, & Inclusion Employee Resource GroupsWe welcome all qualified candidates who are currently eligible to work full-time in the United States to apply. However, please note that CoStar Group is not able to provide visa sponsorship for this position. This position offers a base salary range of $106,400 - $110,400, based on relevant skills and experience and includes a generous bonus and benefits plan.CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing. CoStar Group is committed to creating a diverse environment and is proud to be an equal opportunity workplace and affirmative action employer.
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Job DescriptionOverview
Any additional information you require for this job can be found in the below text Make sure to read thoroughly, then apply.CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights, and connections that improve their businesses and lives. We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers.Responsibilities:Lead and manage a team of 8-10 photographers providing guidance, support, and feedback to ensure high-quality performance and adherence to company standards.Develop and implement efficient workflows optimizing output while maintaining quality product and service.Conduct regular quality audits on all media to ensure accuracy, completeness, and adherence to brand standards.Provide feedback and coaching to photographers as needed.Maintain a high level of customer satisfaction by promptly addressing any inquiries or concerns from clients and providing exceptional service throughout the process.Review KPI and scorecard performance regularly to identify key areas for improvement.Provide ongoing coaching to team members on Matterport technology, scanning techniques, photography, and company procedures to enhance their skills and performance.Serve as the primary point of contact for technical issues related to equipment and software.Troubleshoot problems and coordinate with IT support to resolve issues promptly.Work closely with internal teams, including logistics, sales, and customer support, to coordinate appointments, address client needs, and ensure seamless delivery of services.Frequent travel within your region, and some travel to the Richmond, VA office is required.Qualifications:Bachelor’s degree from an accredited, not-for-profit University or College.3-5 years’ direct operations management of 6+ employees, remote management experience required.Exceptional communication skills and ability to motivate and engage remote teams effectively.Strong attention to detail and commitment to maintaining high standards of quality and accuracy.Expertise in analyzing and interpreting KPIs and performance metrics.Dedication to delivering outstanding customer service and ensuring client satisfaction.Flexibility to travel for fieldwork as needed and availability to work evenings or weekends to meet client’s needs.Experience with Matterport technology and 3D scanning techniques is a plus.Candidates must possess a current and valid driver’s license.Satisfactory completion of a Driving Record/Driving Abstract check prior to start. Driving history must reflect responsible driving behavior and compliance with traffic laws.What's In It For You?When you join CoStar Group, you’ll experience a collaborative and innovative culture working alongside the best and brightest to empower our people and customers to succeed. We offer you generous compensation and performance-based incentives. CoStar Group also invests in your professional and academic growth with internal training and tuition reimbursement.Our benefits package includes (but is not limited to):Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription DrugLife, legal, and supplementary insuranceVirtual and in-person mental health counseling services for individuals and familyCommuter and parking benefits401(K) retirement plan with matching contributionsEmployee stock purchase planPaid time offTuition reimbursementAccess to CoStar Group’s Diversity, Equity, & Inclusion Employee Resource GroupsWe welcome all qualified candidates who are currently eligible to work full-time in the United States to apply. However, please note that CoStar Group is not able to provide visa sponsorship for this position. This position offers a base salary range of $106,400 - $110,400, based on relevant skills and experience and includes a generous bonus and benefits plan.CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing. CoStar Group is committed to creating a diverse environment and is proud to be an equal opportunity workplace and affirmative action employer.
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