Tbwa Chiat/Day Inc
Manager, Designer Advocates
Tbwa Chiat/Day Inc, Long Island City, New York, United States, 11101
Figma is growing our team of passionate people on a mission to make design accessible to all. Born on the Web, Figma helps entire product teams brainstorm, design and build better products — from start to finish. Whether it’s consolidating tools, simplifying workflows, or collaborating across teams and time zones, Figma makes the design process faster, more efficient, and fun while keeping everyone on the same page. From great products to long-lasting companies, we believe that nothing great is made alone—come make with us!
Find out more about the daily tasks, overall responsibilities, and required experience for this opportunity by scrolling down now.At Figma, we are creating a community of practice where our users can connect, learn, and advance their skills through sharing with one another. Our advocacy team is at the core of the Figma Community—online, in written and video content, and in live interactions with users. This Designer Advocate Manager will be a key partner to support our marketing, sales, and product teams by helping add design perspectives and product knowledge to our go-to-market strategy, build relationships with our user community, and advocate for users internally with our product teams. If you’re an experienced manager, love Figma tools, and already find yourself advocating for Figma with your peers, we’d love to hear from you!This is a full-time role that can be held from one of our US hubs or remotely in the United States.What you'll do at Figma:
Lead the AMER Designer Advocate team: Support and grow a diverse team of Designer Advocates who help scale our community engagement, sales support, and content efforts.Enable Figma users at scale: Prioritize, assign, and collaborate with the team to deliver the highest value one-to-many content to support our customers (ex: livestreams, written content, presentations, Figma community resources, etc).Partner with marketing: Support our marketing efforts from events to product launches and drive adoption of new features and enable users on new capabilities and workflows.Partner with Customer Experience: Support our highest value sales opportunities with consultations and scalable onboarding programs to enable our customers to become experts in the product.Advocate for users with the product team: Help continuously improve internal processes to bring advocate insights from customer engagements to the product teams.Motivate and empower the community: Enable the team to maintain and build relationships with users in the community and identify ways to improve internal processes to track and measure community engagement.We’d love to hear from you if you have:
5+ years of leading a design-related team (design ops, design systems, or marketing).Ability to work cross-functionally with teams like sales, product, and marketing leadership; ability to gain support to drive projects and new initiatives forward.Comfortable presenting to large groups of people.Knowledge of product design and development workflows.An entrepreneurial mindset and joy for iterating on projects from early experimental ideas through to completion.Comfort-level with up to 25% of travel.Pay Transparency DisclosureIf based in Figma’s San Francisco or New York hub offices, this role has the annual base salary range stated below.Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. The listed range is a guideline, and the range for this role may be modified. For roles that are available to be filled remotely, the pay range is localized according to employee work location by a factor of between 80% and 100% of range. Please discuss your specific work location with your recruiter for more information.Annual Base Salary Range (SF/NY Hub):$180,000 - $288,000 USDAt Figma, we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product, and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law.We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com.
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Find out more about the daily tasks, overall responsibilities, and required experience for this opportunity by scrolling down now.At Figma, we are creating a community of practice where our users can connect, learn, and advance their skills through sharing with one another. Our advocacy team is at the core of the Figma Community—online, in written and video content, and in live interactions with users. This Designer Advocate Manager will be a key partner to support our marketing, sales, and product teams by helping add design perspectives and product knowledge to our go-to-market strategy, build relationships with our user community, and advocate for users internally with our product teams. If you’re an experienced manager, love Figma tools, and already find yourself advocating for Figma with your peers, we’d love to hear from you!This is a full-time role that can be held from one of our US hubs or remotely in the United States.What you'll do at Figma:
Lead the AMER Designer Advocate team: Support and grow a diverse team of Designer Advocates who help scale our community engagement, sales support, and content efforts.Enable Figma users at scale: Prioritize, assign, and collaborate with the team to deliver the highest value one-to-many content to support our customers (ex: livestreams, written content, presentations, Figma community resources, etc).Partner with marketing: Support our marketing efforts from events to product launches and drive adoption of new features and enable users on new capabilities and workflows.Partner with Customer Experience: Support our highest value sales opportunities with consultations and scalable onboarding programs to enable our customers to become experts in the product.Advocate for users with the product team: Help continuously improve internal processes to bring advocate insights from customer engagements to the product teams.Motivate and empower the community: Enable the team to maintain and build relationships with users in the community and identify ways to improve internal processes to track and measure community engagement.We’d love to hear from you if you have:
5+ years of leading a design-related team (design ops, design systems, or marketing).Ability to work cross-functionally with teams like sales, product, and marketing leadership; ability to gain support to drive projects and new initiatives forward.Comfortable presenting to large groups of people.Knowledge of product design and development workflows.An entrepreneurial mindset and joy for iterating on projects from early experimental ideas through to completion.Comfort-level with up to 25% of travel.Pay Transparency DisclosureIf based in Figma’s San Francisco or New York hub offices, this role has the annual base salary range stated below.Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. The listed range is a guideline, and the range for this role may be modified. For roles that are available to be filled remotely, the pay range is localized according to employee work location by a factor of between 80% and 100% of range. Please discuss your specific work location with your recruiter for more information.Annual Base Salary Range (SF/NY Hub):$180,000 - $288,000 USDAt Figma, we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product, and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law.We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com.
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