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Cardinal Health

Product Experience Design Lead, Navista

Cardinal Health, Juneau, Alaska, us, 99812


Cardinal Health Product Experience Design Lead, Navista Juneau, Alaska Apply Now Are you driven to solve the right problems? Do you thrive on coaxing out ideas from insights and transforming them into compelling experiences? If so, let’s talk.

Find out exactly what skills, experience, and qualifications you will need to succeed in this role before applying below.Cardinal Health is looking for a versatile product designer, mentor, and leader who is excited to craft digital products and services that help real people while supporting your colleagues as a coveted member of the Product Experience organization.As a Product Experience Design Lead, you will define, lead, and implement the user experience across the Navista digital product portfolio.About the business you will support:Navista is an advanced suite of technology solutions to help community oncologists improve outcomes and costs associated with patient treatment as they transition to value-based care.The healthcare space is exploding with the convergence of new service models, technologies, health sector shifts, and a growing demand for open access to health information. Expectations are higher than ever for simple, useful, and delightful experiences. It’s a landscape ripe for thoughtful design and deep collaboration across many disciplines to create the next generation of products and services.Responsibilities:Engage as a player/coach, providing strategic leadership and delivering tactical research/design.Guide product teams to deeply understand customer/user behavior, pain points, and needs.Articulate experience challenges and opportunities for your product and in healthcare more broadly.Consider the whole system and each detail from the user’s perspective.Prioritize what adds the most value for our users/customers and our business.Identify and test your hypotheses and assumptions.Determine both quantitative and qualitative insights and translate them into actionable design tasks.Create detailed user flows and sophisticated low/high-fidelity prototypes for understanding and validation.Explain your (and your team’s) design rationale to non-designers and build a shared understanding of the vision, solutions, and intended outcomes.Model a human-centered approach on your team and partners to deliver better products and strengthen our competitive advantage.Provide thought leadership and creative direction to designers and researchers.Build and nurture relationships with cross-functional leaders, their teams, and business stakeholders.Demonstrate qualities of transparency, trust, vulnerability, psychological safety, and collaboration.Qualifications:7-10 years’ experience designing digital products and/or services utilizing a human-centered approach is preferred.A clear grasp of experience design best practices for digital and real-world touchpoints.IA, journey mapping, blueprinting, and interaction design proficiency.Experience planning/facilitating/analyzing research, service prototyping, and usability testing.Exceptional visual, verbal, and written communication skills.Comfort leading and designing within a modern product/service design lifecycle.Ability to guide team members and stakeholders through a design thinking mindset.A drive for simplifying complex problems and influencing stakeholders at all organizational levels.3+ years designing in healthcare for relevant segments is preferred.BS/MS degree in human factors, design, psychology, sociology, or relevant experience is preferred.Experience designing in healthcare and/or logistics is preferred.A conversant understanding of strategy, operations, and technology behind healthcare businesses is preferred.What is expected of designers at Cardinal Health:Applies advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projects/products.Recommends new practices, processes, metrics, or models.Works on or may lead complex projects of large scope.Projects may have significant and long-term impact.Independently determines methods for completion of new projects.Receives guidance & feedback on overall project objectives.Acts as a mentor to less experienced colleagues.Anticipated salary range:

$102,000 - $152,985Benefits:

Cardinal Health offers a wide variety of benefits and programs to support health and well-being.Medical, dental and vision coveragePaid time off planHealth savings account (HSA)401k savings planAccess to wages before pay day with myFlexPayFlexible spending accounts (FSAs)Short- and long-term disability coverageWork-Life resourcesPaid parental leaveApplication window anticipated to close:

10/15/2024Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background.

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