Verve Group
Senior Customer Success / Ad Operations Manager
Verve Group, Long Island City, New York, United States, 11101
Who We Are
Want to make an application Make sure your CV is up to date, then read the following job specs carefully before applying.Verve Group has created a more efficient and privacy-focused way to buy and monetize advertising. Verve Group is an ecosystem of demand and supply technologies fusing data, media, and technology together to deliver results and growth to both advertisers and publishers–no matter the screen or location, no matter who, what, or where a customer is. With 13 offices across the globe and with an eye on servicing forward-thinking advertising customers, Verve Group’s solutions are trusted by more than 90 of the United States’ top 100 advertisers, 4,000 publishers globally, and the world’s top demand-side platforms. Verve Group is a subsidiary of Media and Games Invest (MGI). Learn more at www.verve.com.
Dataseat (now part of Verve Group) was founded in 2019 by two industry veterans who wanted to solve some of the biggest challenges in the industry: giving app developers and agencies the tools to take programmatic advertising in-house, with complete control and transparency, and leverage programmatic as a strategic advantage. The company provides a Bidder or DSP as a service to App marketers to in-house programmatic media buying for user acquisition and re-engagement as well as SDKs for gaming companies to use for cross promo and direct deals. Learn more at www.dataseat.com.
Who You Are
Do you know all the nooks and crannies of online advertisement campaigns? Would you like to expand your analytical knowledge with client-facing skills? Then, this is your exciting opportunity to learn from our industry experts and grow together with our Customer Success team! You will be working with our most strategically forward-thinking clients managing complex relationships to deliver growth for both Dataseat and our advertisers.
What You Will Do
Analyze, monitor, optimize, and improve programmatic campaigns
Create status reports, performance analyses, and forecasts
Manage existing accounts with end-to-end responsibility
Manage and grow a large book of mobile advertiser accounts
Build and further develop strong long-term relationships with our advertisers
Become a trusted advisor for our advertisers and help mobile marketers to achieve their goals
Analyze and match Dataseat advertising solutions to customers’ needs
Provide educational resources and support for advertisers
Stay up-to-date on industry trends, companies, and opportunities
Execute in a fast-paced, constantly changing, team environment
What You Will Bring
At least 3 years of hands-on experience in Ad Operations, Campaign Management
Familiarity with Mobile Advertising Technology, key metrics, key stakeholders in the ecosystem
Ability to analyze, extract, and clearly communicate insights from complex data sets
Problem-solving and data-driven mindset, being proactive in improving processes and tools
Excellent organizational, multitasking skills
Must enjoy working collaboratively across multiple teams, as well as speaking directly to clients
Good interpersonal and persuasive skills across all levels
What We Offer
Join one of the top privacy-first omnichannel ad platforms and gaming companies
Be part of a multicultural team (55+ nationalities) that is bringing advertising to the next level
Benefit from working with some of the most experienced professionals in our industry and constantly grow with us
You will learn and evolve in an empowering environment characterized by entrepreneurial actions
Responsibility, independence, and an opportunity to participate in projects that have a significant impact on Verve Group’s success
3 Wellness days per year to help you maintain your well-being (in Q1, Q2 and Q3 after min. 90 days of employment)
Enhance your professional skills with a yearly training budget and improve your language skills through German and/or English classes.
Work and Travel Program (monthly raffle after 2 years of employment)
We are happy to build a great team together and we appreciate your help through our Employee Referral Bonus
Align your interests with the company's success and take part in our Employee Shares Purchase Plan
You will be entitled to 12 holidays per year and unlimited PTO in addition to any of the public/bank holidays
401(k) Retirement plan with company match
Comprehensive benefits package including Medical, Dental, Vision, Disability and Life Insurance
Personalized Benefits Platform; with a budget of 100 USD/month, you can choose the benefits that fit you best from the following options:
Internet allowance
Meal plan services
Spa services
Fitness classes & subscriptions
Travel credits
You receive support from us through our Employee Assistance Program and Parental Leave
Medical & Dependent Care FSA & Commuter Benefits
Accident Insurance, Pet Insurance and Identity Theft Protection
Verve Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
The OTE salary range for this position is USD 90-120K per annum. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.
#LI-Hybrid
#J-18808-Ljbffr
Want to make an application Make sure your CV is up to date, then read the following job specs carefully before applying.Verve Group has created a more efficient and privacy-focused way to buy and monetize advertising. Verve Group is an ecosystem of demand and supply technologies fusing data, media, and technology together to deliver results and growth to both advertisers and publishers–no matter the screen or location, no matter who, what, or where a customer is. With 13 offices across the globe and with an eye on servicing forward-thinking advertising customers, Verve Group’s solutions are trusted by more than 90 of the United States’ top 100 advertisers, 4,000 publishers globally, and the world’s top demand-side platforms. Verve Group is a subsidiary of Media and Games Invest (MGI). Learn more at www.verve.com.
Dataseat (now part of Verve Group) was founded in 2019 by two industry veterans who wanted to solve some of the biggest challenges in the industry: giving app developers and agencies the tools to take programmatic advertising in-house, with complete control and transparency, and leverage programmatic as a strategic advantage. The company provides a Bidder or DSP as a service to App marketers to in-house programmatic media buying for user acquisition and re-engagement as well as SDKs for gaming companies to use for cross promo and direct deals. Learn more at www.dataseat.com.
Who You Are
Do you know all the nooks and crannies of online advertisement campaigns? Would you like to expand your analytical knowledge with client-facing skills? Then, this is your exciting opportunity to learn from our industry experts and grow together with our Customer Success team! You will be working with our most strategically forward-thinking clients managing complex relationships to deliver growth for both Dataseat and our advertisers.
What You Will Do
Analyze, monitor, optimize, and improve programmatic campaigns
Create status reports, performance analyses, and forecasts
Manage existing accounts with end-to-end responsibility
Manage and grow a large book of mobile advertiser accounts
Build and further develop strong long-term relationships with our advertisers
Become a trusted advisor for our advertisers and help mobile marketers to achieve their goals
Analyze and match Dataseat advertising solutions to customers’ needs
Provide educational resources and support for advertisers
Stay up-to-date on industry trends, companies, and opportunities
Execute in a fast-paced, constantly changing, team environment
What You Will Bring
At least 3 years of hands-on experience in Ad Operations, Campaign Management
Familiarity with Mobile Advertising Technology, key metrics, key stakeholders in the ecosystem
Ability to analyze, extract, and clearly communicate insights from complex data sets
Problem-solving and data-driven mindset, being proactive in improving processes and tools
Excellent organizational, multitasking skills
Must enjoy working collaboratively across multiple teams, as well as speaking directly to clients
Good interpersonal and persuasive skills across all levels
What We Offer
Join one of the top privacy-first omnichannel ad platforms and gaming companies
Be part of a multicultural team (55+ nationalities) that is bringing advertising to the next level
Benefit from working with some of the most experienced professionals in our industry and constantly grow with us
You will learn and evolve in an empowering environment characterized by entrepreneurial actions
Responsibility, independence, and an opportunity to participate in projects that have a significant impact on Verve Group’s success
3 Wellness days per year to help you maintain your well-being (in Q1, Q2 and Q3 after min. 90 days of employment)
Enhance your professional skills with a yearly training budget and improve your language skills through German and/or English classes.
Work and Travel Program (monthly raffle after 2 years of employment)
We are happy to build a great team together and we appreciate your help through our Employee Referral Bonus
Align your interests with the company's success and take part in our Employee Shares Purchase Plan
You will be entitled to 12 holidays per year and unlimited PTO in addition to any of the public/bank holidays
401(k) Retirement plan with company match
Comprehensive benefits package including Medical, Dental, Vision, Disability and Life Insurance
Personalized Benefits Platform; with a budget of 100 USD/month, you can choose the benefits that fit you best from the following options:
Internet allowance
Meal plan services
Spa services
Fitness classes & subscriptions
Travel credits
You receive support from us through our Employee Assistance Program and Parental Leave
Medical & Dependent Care FSA & Commuter Benefits
Accident Insurance, Pet Insurance and Identity Theft Protection
Verve Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
The OTE salary range for this position is USD 90-120K per annum. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.
#LI-Hybrid
#J-18808-Ljbffr