Lenovo
User Experience (UX) Data Research Scientist
Lenovo, Morrisville, North Carolina, United States, 27560
User Experience (UX) Data Research Scientist
General Information
Req #
WD00070132
Career area:
Data Management and Analytics
Country/Region:
United States of America
State:
North Carolina
City:
Morrisville
Date:
Tuesday, August 13, 2024
Working time:
Full-time
Additional Locations
:
United States of America - North Carolina - Morrisville
Why Work at Lenovo
We are Lenovo. We do what we say. We own what we do. We WOW our customers.
Lenovo is a US$62 billion revenue global technology powerhouse, ranked #217 in the Fortune Global 500, employing 77,000 people around the world, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver smarter technology for all, Lenovo has built on its success as the world’s largest PC company by further expanding into growth areas that fuel the advancement of ‘New IT’ technologies (client, edge, cloud, network, and intelligence) including server, storage, mobile, software, solutions, and services.
This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com , and read about the latest news via ourStoryHub (https://news.lenovo.com/) .
Description and Requirements
Lenovo is seeking aUser Experience (UX) DataResearch Scientistto join our growing User Experience Design (UXD) team. The user is at the core of everything we do here at Lenovo and yourexpertiseis needed to help bring the voice of the customer into the design process.
In this role, youwillidentifydata-driven insightsto improve the experience for all Lenovo users.You will own workstreams and use yourexpertiseto guide the business throughambiguous and complex scenarios.Using a variety of primary and secondary research and analysis, you will be an advocateandleverageyour storytelling to influence stakeholders and help teams create industry-leading user experiences for all.
This role will involve close collaboration with user experience designers, researchers, data scientists, product developers, product managers, engineers, and executives throughout the design process.
Key Responsibilities:
Utilize advanced analytics, statistical models, and data visualization techniques to interpret complex data and translate findings into actionable recommendations.
Create andmaintaininteractive dashboards to track user experience metrics and visualize user behavior patterns.
Establish andmaintainstandard operating procedures tomaintaindata qualityfor voice of customer tools.
Propose and executeunique analysis spanning multiple data sets toidentifybusiness relevantinsights for stakeholders.
Conduct quantitativeandother primaryresearch to gather insights into user behaviors, needs, and motivations.
Collaborate with UXand CXproduct managers, and engineers to integrate research findings into design and development processes.
Communicate researchand dataanalysis,findings,and recommendations toexecutivestakeholders through clear, compelling reports and presentations.
Mentor less experienced members of the team and foster a data driven culture.
Stay abreast of the latest trends and technologies in UX research, data science, and human-computer interaction.
Basic Qualifications:
Bachelor’s orMaster’sdegree in human-Computer Interaction, Psychology,Mathematics, Statistics, Computer Science,Data Science, or a related field.
5+ years of experience in UX research, data analysis, or a similar role.
Preferred Qualifications:
Proficiency in data analysis tools (e.g., R, Python, SQL) and UX research methodologies.
Expertisein standard data visualization and dashboarding tools, Power BI preferred.
Strong understanding of statistical concepts and experiencebuilding and implementingmachine learning algorithms.
Experience owning and managing data in an enterprise environment (preferred)
Excellent communication, collaboration, and storytelling skills.
Organizationally savvy, withdemonstratedability to influence leaders andfacilitatealignment and clear decision-making.
Passionate advocate for the customer.
A portfolioand/or examplesshowcasingpreviousresearch projects and their impact on product design.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.
Additional Locations
:
United States of America - North Carolina - Morrisville
United States of America
United States of America - North Carolina
United States of America - North Carolina - Morrisville
General Information
Req #
WD00070132
Career area:
Data Management and Analytics
Country/Region:
United States of America
State:
North Carolina
City:
Morrisville
Date:
Tuesday, August 13, 2024
Working time:
Full-time
Additional Locations
:
United States of America - North Carolina - Morrisville
Why Work at Lenovo
We are Lenovo. We do what we say. We own what we do. We WOW our customers.
Lenovo is a US$62 billion revenue global technology powerhouse, ranked #217 in the Fortune Global 500, employing 77,000 people around the world, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver smarter technology for all, Lenovo has built on its success as the world’s largest PC company by further expanding into growth areas that fuel the advancement of ‘New IT’ technologies (client, edge, cloud, network, and intelligence) including server, storage, mobile, software, solutions, and services.
This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com , and read about the latest news via ourStoryHub (https://news.lenovo.com/) .
Description and Requirements
Lenovo is seeking aUser Experience (UX) DataResearch Scientistto join our growing User Experience Design (UXD) team. The user is at the core of everything we do here at Lenovo and yourexpertiseis needed to help bring the voice of the customer into the design process.
In this role, youwillidentifydata-driven insightsto improve the experience for all Lenovo users.You will own workstreams and use yourexpertiseto guide the business throughambiguous and complex scenarios.Using a variety of primary and secondary research and analysis, you will be an advocateandleverageyour storytelling to influence stakeholders and help teams create industry-leading user experiences for all.
This role will involve close collaboration with user experience designers, researchers, data scientists, product developers, product managers, engineers, and executives throughout the design process.
Key Responsibilities:
Utilize advanced analytics, statistical models, and data visualization techniques to interpret complex data and translate findings into actionable recommendations.
Create andmaintaininteractive dashboards to track user experience metrics and visualize user behavior patterns.
Establish andmaintainstandard operating procedures tomaintaindata qualityfor voice of customer tools.
Propose and executeunique analysis spanning multiple data sets toidentifybusiness relevantinsights for stakeholders.
Conduct quantitativeandother primaryresearch to gather insights into user behaviors, needs, and motivations.
Collaborate with UXand CXproduct managers, and engineers to integrate research findings into design and development processes.
Communicate researchand dataanalysis,findings,and recommendations toexecutivestakeholders through clear, compelling reports and presentations.
Mentor less experienced members of the team and foster a data driven culture.
Stay abreast of the latest trends and technologies in UX research, data science, and human-computer interaction.
Basic Qualifications:
Bachelor’s orMaster’sdegree in human-Computer Interaction, Psychology,Mathematics, Statistics, Computer Science,Data Science, or a related field.
5+ years of experience in UX research, data analysis, or a similar role.
Preferred Qualifications:
Proficiency in data analysis tools (e.g., R, Python, SQL) and UX research methodologies.
Expertisein standard data visualization and dashboarding tools, Power BI preferred.
Strong understanding of statistical concepts and experiencebuilding and implementingmachine learning algorithms.
Experience owning and managing data in an enterprise environment (preferred)
Excellent communication, collaboration, and storytelling skills.
Organizationally savvy, withdemonstratedability to influence leaders andfacilitatealignment and clear decision-making.
Passionate advocate for the customer.
A portfolioand/or examplesshowcasingpreviousresearch projects and their impact on product design.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.
Additional Locations
:
United States of America - North Carolina - Morrisville
United States of America
United States of America - North Carolina
United States of America - North Carolina - Morrisville