January Service Company
Product Designer
January Service Company, New York, New York, us, 10261
At January, we're transforming the lives of borrowers by bringing humanity to consumer finance. Our data-driven products empower financial institutions to streamline their collections, providing borrowers with straightforward and compassionate solutions to regain financial stability and control over their lives. We're not just expanding access to credit. We're restoring dignity and paving the way for millions to achieve financial freedom.
About the role:
As a Product Designer at January, you will play a key role in shaping the future of our products, helping borrowers regain financial stability while driving growth and innovation in the credit ecosystem. Your designs will be instrumental in making debt collection a more humane, empathetic, and efficient process. You'll report directly to the Manager of Product Design and work closely with Product Managers and other departments including Product, Engineering, and Analytics, to bring new opportunities to life.
You'll be the voice of our users, helping us make more empathetic experiences for borrowers and more streamlined experiences for creditors. You'll contribute to all aspects of the design process, including user research, feature ideation, wireframes, and final designs. This role is perfect for a product designer who wants to have an outsized impact on the direction of a company and product.
Your impact:
You'll support borrowers toward financial improvement by providing optimistic and persuasive visual layouts that support January's mission and brand.You'll partner directly with Product Managers and our Analytics & Data Science team to build and validate hypotheses about new opportunities, playing a significant role in shaping our roadmap and direction.You will work closely cross-functionally to bring new opportunities to life through wireframes, mockups, and pixel-perfect designs.You'll use the insights you uncover through user research to craft improved user experiences.You'll be the voice of our users, helping us make more empathetic experiences for borrowers.You may be a fit if you:
Have 2+ years of experience as a UX/Product Designer.Demonstrate a proven track record of leveraging copywriting, visual design, illustration, storytelling, usability and other design skills to create persuasive and creative designs that lead to real customer growth and brand engagement.Understand how to increase product adoption through compelling design across a variety of mediums such as landing pages, email campaigns, and onboarding experiences.Are hyper-focused on using design to make meaningful improvements to the user experience and overall business objectives.Have experience conducting UX research with diverse groups and translating findings into actionable insights.Are a strong communicator who can oversee the user experience of a product area from conception to launch in partnership with product managers, engineers, and analytics teams.Have the ability to take broad ideas and turn them into something actionable and useful.January believes in doing its part to help close the wage gap that continues to plague much of the U.S. workforce. We offer transparent and equitable compensation packages to all existing and future January team members.
Our compensation range for the Product Designer role is $100,000 to $145,000. We determine the final package by considering experience, applicable education and training, and relevant skills derived throughout our interview process. This role also includes a competitive equity package, giving you a chance to feel true ownership of your work.
January prioritizes the safety and well-being of our team members and, as such, requires all employees who work from or visit a January office to have proof of COVID-19 vaccination or provide a valid medical or religious exemption.
What we can offer you:
Pet-friendly office (only in NYC, for now!)Competitive equity packages, giving you a chance to feel true ownership of your workFlexible PTO so you can take the time you need to rest and rechargeHybrid work model, where our team comes in 3x a weekFlexible work hours for better work/life balance12 weeks fully paid new parent leave program for all employees to enjoy bonding timeFree lunches for team socializing activitiesAnnual learning and development budget to invest in your professional growth401k so you can invest in your futureGym membership reimbursementMedical, dental, and vision insuranceFree access to One MedicalFree access to the mental well-being platform Spring Health plus 3 free virtual sessions with a Spring Health licensed therapistCommuter benefits for your travel to/from the officeEndless growth opportunity and the ability to take on new and exciting challengesRecognitions:Built In's Best Startups to Work For in New York (2023)Built In's Best Startups to Work For in New York (2024)Built In's Best Startups to Work For in San Francisco (2023)Built In's Best Startups to Work For in San Francisco (2024)Crain's Best Places to Work in NYC (2022)Crain's Best Places to Work in NYC (2023)
To learn more about what it's like to work with us, check out our Glassdoor reviews. We think our track record speaks best.
January is an equal opportunity employer and does not discriminate on the basis of race, color, creed, ethnicity, sex, gender identity, sexual orientation, religion, disability, age, veteran status, or any other category protected by law.
At January, we believe that diversity of outlooks, demographics, identities, and life experiences enable companies to build the best products. More diversity means more empathy with different types of people. This matters a lot for us, since so many borrowers in financial distress with whom we engage come from underrepresented backgrounds. We practice what we preach and look forward to continuing to grow and build on our already diverse team.
About the role:
As a Product Designer at January, you will play a key role in shaping the future of our products, helping borrowers regain financial stability while driving growth and innovation in the credit ecosystem. Your designs will be instrumental in making debt collection a more humane, empathetic, and efficient process. You'll report directly to the Manager of Product Design and work closely with Product Managers and other departments including Product, Engineering, and Analytics, to bring new opportunities to life.
You'll be the voice of our users, helping us make more empathetic experiences for borrowers and more streamlined experiences for creditors. You'll contribute to all aspects of the design process, including user research, feature ideation, wireframes, and final designs. This role is perfect for a product designer who wants to have an outsized impact on the direction of a company and product.
Your impact:
You'll support borrowers toward financial improvement by providing optimistic and persuasive visual layouts that support January's mission and brand.You'll partner directly with Product Managers and our Analytics & Data Science team to build and validate hypotheses about new opportunities, playing a significant role in shaping our roadmap and direction.You will work closely cross-functionally to bring new opportunities to life through wireframes, mockups, and pixel-perfect designs.You'll use the insights you uncover through user research to craft improved user experiences.You'll be the voice of our users, helping us make more empathetic experiences for borrowers.You may be a fit if you:
Have 2+ years of experience as a UX/Product Designer.Demonstrate a proven track record of leveraging copywriting, visual design, illustration, storytelling, usability and other design skills to create persuasive and creative designs that lead to real customer growth and brand engagement.Understand how to increase product adoption through compelling design across a variety of mediums such as landing pages, email campaigns, and onboarding experiences.Are hyper-focused on using design to make meaningful improvements to the user experience and overall business objectives.Have experience conducting UX research with diverse groups and translating findings into actionable insights.Are a strong communicator who can oversee the user experience of a product area from conception to launch in partnership with product managers, engineers, and analytics teams.Have the ability to take broad ideas and turn them into something actionable and useful.January believes in doing its part to help close the wage gap that continues to plague much of the U.S. workforce. We offer transparent and equitable compensation packages to all existing and future January team members.
Our compensation range for the Product Designer role is $100,000 to $145,000. We determine the final package by considering experience, applicable education and training, and relevant skills derived throughout our interview process. This role also includes a competitive equity package, giving you a chance to feel true ownership of your work.
January prioritizes the safety and well-being of our team members and, as such, requires all employees who work from or visit a January office to have proof of COVID-19 vaccination or provide a valid medical or religious exemption.
What we can offer you:
Pet-friendly office (only in NYC, for now!)Competitive equity packages, giving you a chance to feel true ownership of your workFlexible PTO so you can take the time you need to rest and rechargeHybrid work model, where our team comes in 3x a weekFlexible work hours for better work/life balance12 weeks fully paid new parent leave program for all employees to enjoy bonding timeFree lunches for team socializing activitiesAnnual learning and development budget to invest in your professional growth401k so you can invest in your futureGym membership reimbursementMedical, dental, and vision insuranceFree access to One MedicalFree access to the mental well-being platform Spring Health plus 3 free virtual sessions with a Spring Health licensed therapistCommuter benefits for your travel to/from the officeEndless growth opportunity and the ability to take on new and exciting challengesRecognitions:Built In's Best Startups to Work For in New York (2023)Built In's Best Startups to Work For in New York (2024)Built In's Best Startups to Work For in San Francisco (2023)Built In's Best Startups to Work For in San Francisco (2024)Crain's Best Places to Work in NYC (2022)Crain's Best Places to Work in NYC (2023)
To learn more about what it's like to work with us, check out our Glassdoor reviews. We think our track record speaks best.
January is an equal opportunity employer and does not discriminate on the basis of race, color, creed, ethnicity, sex, gender identity, sexual orientation, religion, disability, age, veteran status, or any other category protected by law.
At January, we believe that diversity of outlooks, demographics, identities, and life experiences enable companies to build the best products. More diversity means more empathy with different types of people. This matters a lot for us, since so many borrowers in financial distress with whom we engage come from underrepresented backgrounds. We practice what we preach and look forward to continuing to grow and build on our already diverse team.