University of Portland
Library Lab Aide
University of Portland, Portland, Oregon, us, 97228
Job Title Library Lab Aide Department Technical Services Terms and Hours Varying hours; up to 20 hrs/wk during classes or 29 during breaks. Job Category Student Employment Hourly Wage Portland Metro Minimum Wage ($15.95/hr) Job Summary
This position is responsible for ensuring optimum computer lab operations, which will include answering student questions regarding the lab computers and the software available on them, and assisting with login and printer issues. Other duties include keeping lab monitors, keyboards, mice, and other equipment clean, filling printers with paper and toner, reporting broken and/or missing equipment to the Help Desk, and tracking supplies. This position reports to the Customer Support Manager, Technical Services. Interested applicants should be available to work at least 9 of the following hours to cover the existing vacancies in our schedule:
* 2pm-3pm Tuesdays* 10am-1130am and 4pm-5pm Wednesdays* 10am-11am and 1230pm-2pm Thursdays* 10am-1130am Fridays* 1pm-5pm Saturdays
Core Duties
* Answer student questions regarding lab computers, software, logging in, and printing* Keep the lab area tidy and clean* Monitor supply levels and report low inventory regularly* Communicate with Help Desk about lab issues* Keep printers filled with paper and toner and remove waste* Other relevant tasks as assigned
Minimum Qualifications
* Knowledge of Windows operating systems* Knowledge of Microsoft Office* Familiarity with Printers* Ability to work by self and take initiative in problem solving* Open to working daytime, evening, and weekend hours
Preferred Qualifications
* Knowledge of Mac OS* Experience with copier troubleshooting* Experience in working with customers
Physical Requirements
* N/A
Posting Detail Information
Posting Number SE469-2023 Number of Vacancies 1 Estimated Start Date 09/16/2024 Open Date 09/05/2024 Close Date 12/02/2024
This position is responsible for ensuring optimum computer lab operations, which will include answering student questions regarding the lab computers and the software available on them, and assisting with login and printer issues. Other duties include keeping lab monitors, keyboards, mice, and other equipment clean, filling printers with paper and toner, reporting broken and/or missing equipment to the Help Desk, and tracking supplies. This position reports to the Customer Support Manager, Technical Services. Interested applicants should be available to work at least 9 of the following hours to cover the existing vacancies in our schedule:
* 2pm-3pm Tuesdays* 10am-1130am and 4pm-5pm Wednesdays* 10am-11am and 1230pm-2pm Thursdays* 10am-1130am Fridays* 1pm-5pm Saturdays
Core Duties
* Answer student questions regarding lab computers, software, logging in, and printing* Keep the lab area tidy and clean* Monitor supply levels and report low inventory regularly* Communicate with Help Desk about lab issues* Keep printers filled with paper and toner and remove waste* Other relevant tasks as assigned
Minimum Qualifications
* Knowledge of Windows operating systems* Knowledge of Microsoft Office* Familiarity with Printers* Ability to work by self and take initiative in problem solving* Open to working daytime, evening, and weekend hours
Preferred Qualifications
* Knowledge of Mac OS* Experience with copier troubleshooting* Experience in working with customers
Physical Requirements
* N/A
Posting Detail Information
Posting Number SE469-2023 Number of Vacancies 1 Estimated Start Date 09/16/2024 Open Date 09/05/2024 Close Date 12/02/2024