My Florida Corp Defunct
TELECOMMUNICATIONS SPECIALIST III
My Florida Corp Defunct, Tallahassee, Florida, us, 32318
TELECOMMUNICATIONS SPECIALIST III - 76003723
Date: Sep 11, 2024
The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website (http://www.dms.myflorida.com/workforce_operations/human_resource_management/for_job_applicants/e_verify) .
Requisition No: 836872
Agency: Highway Safety and Motor Vehicle
Working Title: TELECOMMUNICATIONS SPECIALIST III - 76003723
Pay Plan: Career Service
Position Number: 76003723
Salary: $33,760.08 Annually
Posting Closing Date: 09/16/2024
Total Compensation Estimator Tool (https://compcalculator.myflorida.com/)
Division of Information Systems Administration
Bureau of Service Operations
Career Service (CS) Opportunity
Open Competitive Advertisement
This position is eligible for working remotely.
To be considered for this position, applicant responses to qualifying questions must be clearly stated within the employment history. Software systems, actual work experience, and years of employment must be clearly defined, or the application may not be considered for the position.
Contact Person: Coretha Gaymon, 850-617-2225
The Organization
The Florida Department of Highway Safety and Motor Vehicles (FLHSMV) provides highway safety and security through excellence in service, education, and enforcement. With a workforce of approximately 4,500 employees throughout the state, the Department is leading the way to A Safer Florida through the efficient and professional execution of its core mission: the issuance of driver licenses, vehicle tags and titles, and operation of the Florida Highway Patrol.
Our Benefits include
Paid Parental Leave
Annual and Sick Leave Package
Nine Paid Holidays
State Health and Life Insurance
Educational Benefits
Contributory Retirement Plan
To learn more about FLHSMV and why it’s a great place to work, visit our website at: flhsmv.gov/careers
Duties and Responsibilities
The Telecommunications Specialist III provides first and second level Service Desk support for information Technology (IT) issues. You will be responsible for answering incoming calls and provide end user support via telephone and remote support for software, hardware, network and communication related issues. This position will also assist with training Telecommunications Specialist II positions.
Knowledge, Skills, and Abilities
Knowledge of customer service principles.
Knowledge of Windows 10.
Knowledge of desktop productivity applications, including Microsoft Outlook, Word, Excel, Access, and PowerPoint.
Knowledge of problem-solving techniques.
Ability to process information logically and solve problems.
Ability to communicate effectively.
Ability to plan, organizes, and coordinates work assignments.
Ability to focus on getting things done.
Ability to handle multiple priorities.
Ability to work in a team environment.
Excellent Verbal Communication Skills.
Basic understanding of computer technology.
Job Related Requirements
This position is required to be on call, outside of regular business hours.
The position you are applying is subject to a Level 2 background check, along with Criminal Justice Information System (CJIS) clearance, to include a fingerprint-based check of the criminal records of the FBI, as a condition of employment pursuant to Chapter 110.1127, 435 and 943, Florida Statutes. Please note that, since this position requires CJIS clearance, the Department will have access to all an applicant’s criminal and juvenile delinquency records, even those that have been sealed or expunged.
General Information
The elements of the selection process may include a skill assessment and/or oral interview.
Applicants being considered for employment will be required to submit to a fingerprint-based background investigation, which will include a check of the criminal history records of the FBI. Fingerprints and associated information/biometrics will be retained in the FBI’s Next Generation Identification (NGI) system and fingerprints may continue to be compared against fingerprints submitted to or retained by NGI.
FLHSMV employees are paid once a month on the last workday of each month. All state employees are required to participate in the direct deposit program pursuant to s. 110.113 Florida Statutes.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clickinghere (http://www.dms.myflorida.com/content/download/97612/566545) . All documentation is due by the close of the vacancy announcement.
Location:
TALLAHASSEE, FL, US, 32399 TALLAHASSEE, FL, US, 32301 TALLAHASSEE, FL, US, 32302 TALLAHASSEE, FL, US, 32303 TALLAHASSEE, FL, US, 32304 TALLAHASSEE, FL, US, 32305 TALLAHASSEE, FL, US, 32308 TALLAHASSEE, FL, US, 32309 TALLAHASSEE, FL, US, 32310 TALLAHASSEE, FL, US, 32311 TALLAHASSEE, FL, US, 32312 TALLAHASSEE, FL, US, 32316 TALLAHASSEE, FL, US, 32317
Nearest Major Market:Tallahassee
Date: Sep 11, 2024
The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website (http://www.dms.myflorida.com/workforce_operations/human_resource_management/for_job_applicants/e_verify) .
Requisition No: 836872
Agency: Highway Safety and Motor Vehicle
Working Title: TELECOMMUNICATIONS SPECIALIST III - 76003723
Pay Plan: Career Service
Position Number: 76003723
Salary: $33,760.08 Annually
Posting Closing Date: 09/16/2024
Total Compensation Estimator Tool (https://compcalculator.myflorida.com/)
Division of Information Systems Administration
Bureau of Service Operations
Career Service (CS) Opportunity
Open Competitive Advertisement
This position is eligible for working remotely.
To be considered for this position, applicant responses to qualifying questions must be clearly stated within the employment history. Software systems, actual work experience, and years of employment must be clearly defined, or the application may not be considered for the position.
Contact Person: Coretha Gaymon, 850-617-2225
The Organization
The Florida Department of Highway Safety and Motor Vehicles (FLHSMV) provides highway safety and security through excellence in service, education, and enforcement. With a workforce of approximately 4,500 employees throughout the state, the Department is leading the way to A Safer Florida through the efficient and professional execution of its core mission: the issuance of driver licenses, vehicle tags and titles, and operation of the Florida Highway Patrol.
Our Benefits include
Paid Parental Leave
Annual and Sick Leave Package
Nine Paid Holidays
State Health and Life Insurance
Educational Benefits
Contributory Retirement Plan
To learn more about FLHSMV and why it’s a great place to work, visit our website at: flhsmv.gov/careers
Duties and Responsibilities
The Telecommunications Specialist III provides first and second level Service Desk support for information Technology (IT) issues. You will be responsible for answering incoming calls and provide end user support via telephone and remote support for software, hardware, network and communication related issues. This position will also assist with training Telecommunications Specialist II positions.
Knowledge, Skills, and Abilities
Knowledge of customer service principles.
Knowledge of Windows 10.
Knowledge of desktop productivity applications, including Microsoft Outlook, Word, Excel, Access, and PowerPoint.
Knowledge of problem-solving techniques.
Ability to process information logically and solve problems.
Ability to communicate effectively.
Ability to plan, organizes, and coordinates work assignments.
Ability to focus on getting things done.
Ability to handle multiple priorities.
Ability to work in a team environment.
Excellent Verbal Communication Skills.
Basic understanding of computer technology.
Job Related Requirements
This position is required to be on call, outside of regular business hours.
The position you are applying is subject to a Level 2 background check, along with Criminal Justice Information System (CJIS) clearance, to include a fingerprint-based check of the criminal records of the FBI, as a condition of employment pursuant to Chapter 110.1127, 435 and 943, Florida Statutes. Please note that, since this position requires CJIS clearance, the Department will have access to all an applicant’s criminal and juvenile delinquency records, even those that have been sealed or expunged.
General Information
The elements of the selection process may include a skill assessment and/or oral interview.
Applicants being considered for employment will be required to submit to a fingerprint-based background investigation, which will include a check of the criminal history records of the FBI. Fingerprints and associated information/biometrics will be retained in the FBI’s Next Generation Identification (NGI) system and fingerprints may continue to be compared against fingerprints submitted to or retained by NGI.
FLHSMV employees are paid once a month on the last workday of each month. All state employees are required to participate in the direct deposit program pursuant to s. 110.113 Florida Statutes.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clickinghere (http://www.dms.myflorida.com/content/download/97612/566545) . All documentation is due by the close of the vacancy announcement.
Location:
TALLAHASSEE, FL, US, 32399 TALLAHASSEE, FL, US, 32301 TALLAHASSEE, FL, US, 32302 TALLAHASSEE, FL, US, 32303 TALLAHASSEE, FL, US, 32304 TALLAHASSEE, FL, US, 32305 TALLAHASSEE, FL, US, 32308 TALLAHASSEE, FL, US, 32309 TALLAHASSEE, FL, US, 32310 TALLAHASSEE, FL, US, 32311 TALLAHASSEE, FL, US, 32312 TALLAHASSEE, FL, US, 32316 TALLAHASSEE, FL, US, 32317
Nearest Major Market:Tallahassee