Church & Dwight
Sr Promotion Payment Specialist
Church & Dwight, Trenton, New Jersey, us, 08628
A collective energy and ambition. A place where you can make a real difference.
We’re a company that genuinely cares about our people, our products, our consumers and the environment.
Our unique, informal culture champions courage, determination and collaboration. Knowing we have an open and supportive team means each of us has the freedom to take responsibility and ownership. We have a shared passion to work hard, innovate and push boundaries.
United by the belief that when we strive for growth, anything is possible. While we might not be the largest company in our industry, we believe we can have the biggest impact because: Together We Have the Power to Win.
Role Summary
Reporting to Finance, the role of the Sr. Promotion Payment Specialist is to review, research and reconcile customer overpayments and repayments. Run reports daily to identify and resolve payments in a timely manner to prevent aging. Communicate effectively with customers, brokers, and consultants to investigate unidentified payments and status of repayment for invalid deductions. Utilize SAP and High Radius DMS systems to manage the deduction workload and reduce the DDO. Participate in projects and audits pertaining to Promotion Payments processes and procedures.
Role Accountabilities and Responsibilities
Communicate with customers, brokers, and consultants regarding open and unidentified overpayments and repayments via email and customer portals.
Follow up on aging overpayments by sending Overpayment Letters that will require the customer’s feedback, a credit, or a debit memo to resolve.
Research check remittances and backup to determine if overpayments are for open or closed deductions
Provide customer with key details, remittance copies and backup to investigate and obtain status of open invalid deductions to request repayment.
Collaborate with consultants and Promotion Payment analysts when repayments are made
Review overpayments daily to observe trends, add notes and determine next steps, to match with associated deductions and to meet the criteria of supporting evidence for future audits.
Assist supervisors and management to improve current processes and ensure functionalities with High Radius and SAP are working properly.
Create/export reports to excel using High Radius and GDW to better manage workload.
Education and Experience
High School degree required. Associates or B.S. degree from an accredited institution preferred or 3-5 years equivalent work experience.
Minimum of two years’ experience in A/R or related accounting function.
Experience processing credit memos and obtaining documentation.
Skills and Competencies
Highly organized, team-oriented individual who is willing to learn.
Excellent computer skills – Excel and Customer portals.
Experience with SAP, High Radius and Siebel a plus.
Strong time management skills and ability to adhere to month end timelines.
Strong communication skills with the ability to communicate effectively with others, both internally and externally.
Church & Dwight is proud to be an Equal Opportunity Employer/Veterans/Individuals with Disabilities.For more information on our company, our brands and our culture visit us at http://www.churchdwight.com/
We’re a company that genuinely cares about our people, our products, our consumers and the environment.
Our unique, informal culture champions courage, determination and collaboration. Knowing we have an open and supportive team means each of us has the freedom to take responsibility and ownership. We have a shared passion to work hard, innovate and push boundaries.
United by the belief that when we strive for growth, anything is possible. While we might not be the largest company in our industry, we believe we can have the biggest impact because: Together We Have the Power to Win.
Role Summary
Reporting to Finance, the role of the Sr. Promotion Payment Specialist is to review, research and reconcile customer overpayments and repayments. Run reports daily to identify and resolve payments in a timely manner to prevent aging. Communicate effectively with customers, brokers, and consultants to investigate unidentified payments and status of repayment for invalid deductions. Utilize SAP and High Radius DMS systems to manage the deduction workload and reduce the DDO. Participate in projects and audits pertaining to Promotion Payments processes and procedures.
Role Accountabilities and Responsibilities
Communicate with customers, brokers, and consultants regarding open and unidentified overpayments and repayments via email and customer portals.
Follow up on aging overpayments by sending Overpayment Letters that will require the customer’s feedback, a credit, or a debit memo to resolve.
Research check remittances and backup to determine if overpayments are for open or closed deductions
Provide customer with key details, remittance copies and backup to investigate and obtain status of open invalid deductions to request repayment.
Collaborate with consultants and Promotion Payment analysts when repayments are made
Review overpayments daily to observe trends, add notes and determine next steps, to match with associated deductions and to meet the criteria of supporting evidence for future audits.
Assist supervisors and management to improve current processes and ensure functionalities with High Radius and SAP are working properly.
Create/export reports to excel using High Radius and GDW to better manage workload.
Education and Experience
High School degree required. Associates or B.S. degree from an accredited institution preferred or 3-5 years equivalent work experience.
Minimum of two years’ experience in A/R or related accounting function.
Experience processing credit memos and obtaining documentation.
Skills and Competencies
Highly organized, team-oriented individual who is willing to learn.
Excellent computer skills – Excel and Customer portals.
Experience with SAP, High Radius and Siebel a plus.
Strong time management skills and ability to adhere to month end timelines.
Strong communication skills with the ability to communicate effectively with others, both internally and externally.
Church & Dwight is proud to be an Equal Opportunity Employer/Veterans/Individuals with Disabilities.For more information on our company, our brands and our culture visit us at http://www.churchdwight.com/