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PagerDuty

Senior Manager, Internal Communications

PagerDuty, San Francisco, California, United States, 94199


PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud.

A variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully.PagerDuty is seeking an experienced Senior Manager of Employee Communications to join our Communications team at PagerDuty. As a Senior Manager of Employee Communications, you will lead and scale our employee communications programs, ensuring we effectively inform, engage, and inspire our employees while amplifying employee culture and values through a wide variety of communications vehicles. This is an exciting opportunity as you will be responsible for strategizing, building, and executing company-wide communications initiatives. You will serve as a key partner to internal C-level client groups, including the CEO, to provide strategic oversight and operational support to craft the internal PagerDuty narrative. The overall story will come to life through internal company events, town halls, emails, Slacks, and videos that will inspire and galvanize employees to action. The ideal candidate will have a strong background in internal communications at a high growth, fast-paced company, and strong leadership skills.PagerDuty is a flexible, hybrid workplace. We embrace and encourage in-person working as an integral part of our culture. This role is expected to come into our San Francisco office once per week.Key Responsibilities:Leadership & Strategy: Lead the development and execution of proactive internal communications initiatives, programs, and events in collaboration with internal teams.Company-Wide Communications: Manage all company-wide and manager-specific communications channels, ensuring consistent messaging and alignment with company goals.Town Hall & Major Events: Lead the content development and presentation design for our monthly Company Town Hall and other major internal events.Employee Experience: Act as a strategic partner to internal teams, ensuring that communications contribute to a positive employee experience.Cultural Stewardship: Serve as an ambassador for PagerDuty’s culture, infusing our mission, employer brand, and cultural values into all internal communications.Company Goals & Milestones: Inform and engage employees about the company's progress toward quarterly and annual goals.Basic Qualifications:8+ years of proven experience in creating and managing internal communications strategies in a corporate environment.5+ years of leading projects and collaborating across teams.Proven experience leading the development and execution of proactive internal communications initiatives.Preferred Qualifications:Digital Media Expertise: Experience in developing video or digital content.Tech Savvy: Familiarity with Google Suite and other communication tools.Creativity & Adaptability: A creative thinker who can develop innovative communication solutions.Organization: Highly organized, with the ability to manage multiple projects simultaneously.Exceptional writing, verbal, and listening skills.The base salary range for this position is 142,000 - 221,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits.About PagerDuty:PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud revolutionizes how critical work gets done. More than half of the Fortune 500 and more than two thirds of the Fortune 100 trust PagerDuty.Additional Information:PagerDuty is committed to creating a diverse environment and is an equal opportunity employer.

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